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  1.    02 Mar 2016 #1
    Join Date : Feb 2016
    Posts : 9
    Windows 10

    BSOD after upgrading to W10 [UNEXPECTED_STORE_EXCEPTION]


    Upgraded to W10 from W7 1-2 weeks ago and have been getting BSOD on a daily basis (1 a day).

    There is no pattern, the only thing i can think of is that it happens when having several programs running, causing heavy RAM usage (only have 4 GB of RAM). When using Windows 7 i never had any BSOD issues.

    What happens is that everything freezes, then it crashes after 5-10 seconds showing BSOD with UNEXPECTED STORE EXCEPTION as error message.


    Would appreciate some help!



    Edit: After the crash Windows restarts and goes into BIOS mode where i cant see my Boot Disk (the list is empty), so I have to manually shut the computer off by holding in the power button. When starting it again it boots up properly. It's a laptop btw.
      My ComputerSystem Spec
  2.    04 Mar 2016 #2
    Join Date : Jun 2015
    Posts : 12,683
    Windows 10 Pro

    Please remove / disable items from the startup in taskmanager
    These programs could interfere with the boot process giving you trouble and increase the boot time.

    There doesn't seem to be any log or something present in the files.
    Please run following tests, based on the bugcheck and your description.



    BSOD after upgrading to W10 [UNEXPECTED_STORE_EXCEPTION] Diagnostics Test BSOD after upgrading to W10 [UNEXPECTED_STORE_EXCEPTION]
     HDD TEST

    Run SeaTools to check the integrity of your HDD. SeaTools for DOS and Windows - How to Use - Windows 7 Help Forums
    Run following tests
    1. Short Drive Self Test
    2. Short generic
    3. Long generic

    If the short generic fails, no need for the long generic.
    Note   Note
    Do not run SeaTools on an SSD as the results will be invalid.


    Run chkdsk
    Disk Check - Windows 7 Help Forums

    Run HDTune to
    • scan for errors, no quick scan but full scan
    • check the health,
    • benchmark.

    It may take some time, but please take the time you need to perform it properly.
    Let me know what the results are
    • of the error scan,
    • make a screenshot of the health of every hard drive and post the screenshots,
    • post screenshots with the benchmark of the
      • transfer rate,
      • access time,
      • burst rate,
      • cpu usage.


    Please fill in your system specs
    Please follow this tutorial and download the tool. The tool will give you detailed information about your system specs, please fill in your system specs more completely.
    How to fill in your system specs:

      My ComputersSystem Spec
  3.    05 Mar 2016 #3
    Join Date : Feb 2016
    Posts : 9
    Windows 10
    Thread Starter

    I ran the first 2 Seatools tests on my external HDD with no issues, currently running the Long Generic.

    Ran chkdsk on my SSD too and no issues found.

    Resultrs from HDTune, found some errors in Error Scan, could not complete benchmarking. Got an error message after a few seconds upon starting the test.

    Attachment 67773Attachment 67774Attachment 67775
    Last edited by dudeweedlmao; 05 Mar 2016 at 08:34.
      My ComputerSystem Spec
  4.    05 Mar 2016 #4
    Join Date : Jun 2015
    Posts : 12,683
    Windows 10 Pro

    Unexpected_store_exception sounds to me like a problem with the hard drive even though there is no dump for analysis, it is an assumption which I can't 100% verify, but the error HDTune found could confirm it.
    Running HDTune atm. 1 error found so far.
      My ComputersSystem Spec
  5.    05 Mar 2016 #5
    Join Date : Feb 2016
    Posts : 9
    Windows 10
    Thread Starter

    Quote Originally Posted by axe0 View Post
    Unexpected_store_exception sounds to me like a problem with the hard drive even though there is no dump for analysis, it is an assumption which I can't 100% verify, but the error HDTune found could confirm it.
    Ok thank you, updated my previous post with screen shots of the SSD.
      My ComputerSystem Spec
  6.    05 Mar 2016 #6
    Join Date : Jun 2015
    Posts : 12,683
    Windows 10 Pro

    Please do 2 things
    1. Backup your data a.s.a.p.
    2. Run in an admin command prompt (search command promt > right click > run as administrator) the command
    Code:
    chkdsk C: /f /r
    If you already ran this command, please do it again.
    Chkdsk marks the bad sectors and moves the data to another sector, but this is a temporary solution because bad sectors relates to a hard drive that soon will fail completely and become unbootable. You'll need to replace it in time before it fails completely.
      My ComputersSystem Spec
  7.    05 Mar 2016 #7
    Join Date : Feb 2016
    Posts : 9
    Windows 10
    Thread Starter

    Quote Originally Posted by axe0 View Post
    Please do 2 things
    1. Backup your data a.s.a.p.
    2. Run in an admin command prompt (search command promt > right click > run as administrator) the command
    Code:
    chkdsk C: /f /r
    If you already ran this command, please do it again.
    Chkdsk marks the bad sectors and moves the data to another sector, but this is a temporary solution because bad sectors relates to a hard drive that soon will fail completely and become unbootable. You'll need to replace it in time before it fails completely.
    Ok thanks, I have done that for now, will check back if BSOD still occur/mark as solved if they dont. (unless there's something else I should do now)
      My ComputerSystem Spec
  8.    05 Mar 2016 #8
    Join Date : Jun 2015
    Posts : 12,683
    Windows 10 Pro

    Just keep me posted
      My ComputersSystem Spec
  9.    07 Mar 2016 #9
    Join Date : Feb 2016
    Posts : 9
    Windows 10
    Thread Starter

    Quote Originally Posted by axe0 View Post
    Just keep me posted
    So I just got the same kind of BSOD, ran the HDTune Error Scan again with the same result:


    Attachment 68161
      My ComputerSystem Spec
  10.    07 Mar 2016 #10
    Join Date : Jun 2015
    Posts : 12,683
    Windows 10 Pro

    Chkdsk only lets the system know what sectors are bad but does nothing else.
    Damaged sectors aren't repairable, this is the reason why I recommended to backup your data.
    A hard drive can hold only an x amount of data that says what sectors are damaged, but the data it can hold might not be a lot what may mean that your system doesn't know about the other bad sectors what may cause problems when these bad sectors are being used.
    You'll need to replace the hard drive.
      My ComputersSystem Spec

 
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