Windows 10: Several different BSOD errors Solved

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  1. Posts : 8,192
    Windows 10 Enterprise and Pro/Windows 7 Enterprise/Linux Mint
       11 May 2016 #31

    Greenburrito, when you run memtest86+, please follow these instructions.

    Please Run Memtest86+

    information   Information
    Please download from this site only http://www.memtest.org/ in the middle of the page are the Download links, you can download the ISO.zip or the Auto USB Flash Drive installer.zip
    Extract the Zip file. If you chose the ISO image, burn it to a CD using Windows Disk Image Burner or any Image burner you may have. If you downloaded the Auto USB installer, extract it, insert your USB 2.0 Flash Drive and take note of the drive letter. Run the installer, select the Flash Drive Letter, check the format box and press next. It will install memtest86+ to a flash drive. You can use either V4.20 or V5.01. Boot from your selected media. If you use V5.01 it will tell you to press certain buttons at the start, please press no buttons. The test will begin on it's own and continue to run until you stop it. It needs to run for 8 complete passes or until you receive an error. If you receive an error, stop the test. Even 1 error is a fail. Each pass tests a different part of the ram and each of the 10 tests in each pass tests something different. It takes a minimum of 8 passes to completely test the ram, more passes are better. It is quite a long test and will take several hours depending on how much ram you have. Due to the time length it is best to run overnight. If you have any questions, please do not hesitate to ask

    Please also check fo firmware updates for your SSD. I think you can find them here, Z400s SSD Firmware Upgrade

    Thease are the last several dump files. A code 7E is in many cases a hard drive problem, but we also keep coming up with the same memory error.

    Code:
    Use !analyze -v to get detailed debugging information.
    
    
    BugCheck 1000007E, {ffffffffc0000005, fffff801da1ad7be, ffffd0004e797408, ffffd0004e796c20}
    
    
    Probably caused by : NTFS.sys ( NTFS!NtfsDeleteFcb+7e )
    
    
    Followup:     MachineOwner
    Code:
    MEMORY_MANAGEMENT (1a)
        # Any other values for parameter 1 must be individually examined.
    Arguments:
    Arg1: 0000000000041792, A corrupt PTE has been detected. Parameter 2 contains the address of
    	the PTE. Parameters 3/4 contain the low/high parts of the PTE.
    Arg2: fffff68000291b18
    Arg3: 0000000100000000
    Arg4: 0000000000000000
    Code:
    Use !analyze -v to get detailed debugging information.
    
    
    BugCheck 1000007E, {ffffffffc0000005, fffff8032779073d, ffffd0008d76b098, ffffd0008d76a8b0}
    
    
    *** WARNING: Unable to verify checksum for win32k.sys
    Probably caused by : memory_corruption ( nt!MiDemoteCombinedPte+39 )
    
    
    Followup:     MachineOwner
    Code:
    Use !analyze -v to get detailed debugging information.
    
    
    BugCheck A, {ffffe0046261cf98, 2, 0, fffff801ee4c1426}
    
    
    Probably caused by : memory_corruption ( nt!MiOffsetToProtos+156 )
    
    
    Followup:     MachineOwner
    Also, the Red Screen is usually a graphics card problem.
      My ComputersSystem Spec

  2.    11 May 2016 #32

    Here is the SSD screenshot, I have already upgraded my firmware and it did not help.
      My ComputerSystem Spec

  3.    11 May 2016 #33

    Here is the memtest screenshot - 14 passes and no errors.
      My ComputerSystem Spec

  4.    18 May 2016 #34

    essenbe said: View Post
    Greenburrito, when you run memtest86+, please follow these instructions.

    Please Run Memtest86+

    information   Information
    Please download from this site only http://www.memtest.org/ in the middle of the page are the Download links, you can download the ISO.zip or the Auto USB Flash Drive installer.zip
    Extract the Zip file. If you chose the ISO image, burn it to a CD using Windows Disk Image Burner or any Image burner you may have. If you downloaded the Auto USB installer, extract it, insert your USB 2.0 Flash Drive and take note of the drive letter. Run the installer, select the Flash Drive Letter, check the format box and press next. It will install memtest86+ to a flash drive. You can use either V4.20 or V5.01. Boot from your selected media. If you use V5.01 it will tell you to press certain buttons at the start, please press no buttons. The test will begin on it's own and continue to run until you stop it. It needs to run for 8 complete passes or until you receive an error. If you receive an error, stop the test. Even 1 error is a fail. Each pass tests a different part of the ram and each of the 10 tests in each pass tests something different. It takes a minimum of 8 passes to completely test the ram, more passes are better. It is quite a long test and will take several hours depending on how much ram you have. Due to the time length it is best to run overnight. If you have any questions, please do not hesitate to ask

    Please also check fo firmware updates for your SSD. I think you can find them here, Z400s SSD Firmware Upgrade

    Thease are the last several dump files. A code 7E is in many cases a hard drive problem, but we also keep coming up with the same memory error.

    Code:
    Use !analyze -v to get detailed debugging information.
    
    
    BugCheck 1000007E, {ffffffffc0000005, fffff801da1ad7be, ffffd0004e797408, ffffd0004e796c20}
    
    
    Probably caused by : NTFS.sys ( NTFS!NtfsDeleteFcb+7e )
    
    
    Followup:     MachineOwner
    Code:
    MEMORY_MANAGEMENT (1a)
        # Any other values for parameter 1 must be individually examined.
    Arguments:
    Arg1: 0000000000041792, A corrupt PTE has been detected. Parameter 2 contains the address of
        the PTE. Parameters 3/4 contain the low/high parts of the PTE.
    Arg2: fffff68000291b18
    Arg3: 0000000100000000
    Arg4: 0000000000000000
    Code:
    Use !analyze -v to get detailed debugging information.
    
    
    BugCheck 1000007E, {ffffffffc0000005, fffff8032779073d, ffffd0008d76b098, ffffd0008d76a8b0}
    
    
    *** WARNING: Unable to verify checksum for win32k.sys
    Probably caused by : memory_corruption ( nt!MiDemoteCombinedPte+39 )
    
    
    Followup:     MachineOwner
    Code:
    Use !analyze -v to get detailed debugging information.
    
    
    BugCheck A, {ffffe0046261cf98, 2, 0, fffff801ee4c1426}
    
    
    Probably caused by : memory_corruption ( nt!MiOffsetToProtos+156 )
    
    
    Followup:     MachineOwner
    Also, the Red Screen is usually a graphics card problem.
    Is there anything I should do next?
      My ComputerSystem Spec


  5. Posts : 8,192
    Windows 10 Enterprise and Pro/Windows 7 Enterprise/Linux Mint
       18 May 2016 #35

    Greenburrito, I apologize. I must have overlooked the notification. If I do not respond to your post within 24 hours, send me a Visitors message or a Private message. Sorry again. I would like you to try reinstalling your graphics drivers again. Please manually download the newest driver from AMD ( Download Drivers
    ) and save it to your desktop. Uninstall your current driver and run the setup program. If given the opportunity, select uninstall first. When you reboot, run it again and select the custom install option. Install only the Display Driver and nothing else. See if that helps any. Once you have had a chance to try it out, let me know if things have improved any.
      My ComputersSystem Spec

  6.    25 May 2016 #36

    essenbe said: View Post
    Greenburrito, I apologize. I must have overlooked the notification. If I do not respond to your post within 24 hours, send me a Visitors message or a Private message. Sorry again. I would like you to try reinstalling your graphics drivers again. Please manually download the newest driver from AMD ( Download Drivers
    ) and save it to your desktop. Uninstall your current driver and run the setup program. If given the opportunity, select uninstall first. When you reboot, run it again and select the custom install option. Install only the Display Driver and nothing else. See if that helps any. Once you have had a chance to try it out, let me know if things have improved any.
    When I tried to uninstall the drivers, I received an error stating it was not properly uninstalled - I rebooted and tried to uninstall but it said there were no drivers on the system. I tried to reinstall the drivers and it gave me an error stating it could not complete. I tried to repair my Windows 10 but that ALSO gave me an error, so I ended up formatting the drive and reinstalling Windows 10. I installed the drivers from scratch and no improvements from what I can tell. I played Overwatch for ~ 20 minutes before I received a Red Screen of Death.
      My ComputerSystem Spec


  7. Posts : 8,192
    Windows 10 Enterprise and Pro/Windows 7 Enterprise/Linux Mint
       25 May 2016 #37

    Are you still using the R9 390?
      My ComputersSystem Spec


  8. Posts : 8,192
    Windows 10 Enterprise and Pro/Windows 7 Enterprise/Linux Mint
       25 May 2016 #38

    Have you been having this issue since you installed the graphics card? Your system specs list a Seasonic 550W PSU. XFX shows on their page for your card a Minimum PSU of 750Watts and a recommended PSU of 850Watts. Make sure I am looking at the right card. Look under Specs at the bottom right. http://xfxforce.com/en-us/products/a...n-r9-390p-8df6.

    Do you have another Graphics card or a friend who would swap with you just for a test?
      My ComputersSystem Spec

  9.    25 May 2016 #39

    essenbe said: View Post
    Have you been having this issue since you installed the graphics card? Your system specs list a Seasonic 550W PSU. XFX shows on their page for your card a Minimum PSU of 750Watts and a recommended PSU of 850Watts. Make sure I am looking at the right card. Look under Specs at the bottom right. http://xfxforce.com/en-us/products/a...n-r9-390p-8df6.

    Do you have another Graphics card or a friend who would swap with you just for a test?
    This was a new build I made on pcpartpicker, and it said there was no compatibility issues.
    http://pcpartpicker.com/p/L3Kp9W

    I can try to get a lower wattage GPU and see if that changes anything.
      My ComputerSystem Spec


  10. Posts : 8,192
    Windows 10 Enterprise and Pro/Windows 7 Enterprise/Linux Mint
       25 May 2016 #40

    Just so you understand, we can't find anything causing your problems. It is looking more and more like a hardware problem, and could very well be the graphics card. It could be the graphics card could be bad, The motherboard PCIe slots could be not working right, or it could be the PSU is not big enough. The best testing scenario would be a similar power consuming card to test, just so we could determine if it is the card or motherboard. If that doesn't work, try a lower power draw card. If you could arrange it, the best test would be if one of your friends would swap cards with you. Test your card in his computer and his card in your computer. I think you can see the logic there. We are just trying to find the root cause.
      My ComputersSystem Spec


 
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