1. Posts : 2
    Windows 10 Home 64-bit
       28 Feb 2016 #1


    I've recently (last Tuesday) bought a new laptop and it came with windows 10 preinstalled. Unfortunately I've experienced several BSOD's since then all showing the message in the title of this thread. I'm not sure if this has anything to do with my other problem being huge ping spikes while playing MMORPG's. Those lag spikes happen every few seconds and are independent of the internet connection I'm using. I Tried different wifi-networks and a wired connection. I've also disabled windows update (after doing all updates first) by disabling the function of using my computer as a remote windows update server and setting my wifi as a metered connection (eventhough it isn't). It all didn't help. I've deactivated location services too and other services which could influence the ping rate. Still my ping is constantly spiking between 15ms and 1500ms in games, while being constantly around 14ms on speedtest sites like Ookla. I've also found that my router uses the older Ipv4 settings so I disabled the ipv6 in the windows registry yet that didn't change anything and the BSOD just recently happened again.
    I've also checked many possible solutions to the lag spikes on different forums where users reported the very same problem after for instance updating their OS from windows 8 to 10. Unfortunately none of these have had any visible effects.
    Also in my home network other computers do not experience any kind of lags while playing the same games, so the problem must be my laptop and some faulty driver or hardware...
    Unfortunately I'm at the end of my rope. Could anyone help me please?

    Best regards
      My ComputerSystem Spec

  2. Posts : 2
    Windows 10 Home 64-bit
    Thread Starter
       28 Feb 2016 #2

    Update: I found out, that all of those issues were caused by a preinstalled programm from Asus: RoG GamersFirst III. Simply disabling it caused all lag spikes to disappear. Whether the BSOD will be gone too, remains to be tested. Apparently the GamersFirst program is causing problems for about one year now for a large number of users without any fix being issued by Asus (on both windows 8 and 10). I'll keep this post open and mark it as solved a few days later should no more BSOD be appearing in the meantime. I hope this helps someone else with the same issue...
      My ComputerSystem Spec


Related Threads
Solved System_service_exception (netio.sys) in BSOD Crashes and Debugging
Getting these blue screens in Win 10 Pro usually while streaming from, which streams content locally from my Tivo Roamio OTA to Chrome. I don't know what is going on. Everything is updated. This is a multi boot PC with Win 8.1...
Solved System_thread_exception_not_handled netio.sys in BSOD Crashes and Debugging
Forgive me if repost. My laptop (win 10 pro 64bit) just displaying a blue screen, problems started when I wanted to go to a particular site (last I opened the website CPU-Z) in Google Chrome before BSOD occurs. Previously I had installed the...
Hello, About a week and a half ago I started getting intermittent blue screens with the bug check string system_service_exception (netio.sys). I've been all over the internet looking for a solution but so far have found none. Things I've tried...
Solved system_service_exception (netio.sys) in BSOD Crashes and Debugging
Getting this BSOD while using a tool that records some "human" actions from the browser (chrome v.48) on Windows 10 Updated my network adapters drivers (ethernet + Wireless) and those of the Nvidia GTX 960M installed: problem still occurs. Zip...
Solved IRQL_NOT_LESS_OR_EQUALl (NETIO.SYS) in BSOD Crashes and Debugging
I keep getting this error message on a BSOD. It seems to be caused by a driver trying to access a non-existant memory location. As far as I can make out, all my drivers are up-to-date. Windows 10 did a major update yesterday, since when this message...
Our Sites
Site Links
About Us
Windows 10 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 10" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd
All times are GMT -5. The time now is 20:44.
Find Us