1. Joined : Feb 2016
    Posts : 6
    Windows 10
       28 Feb 2016 #1

    Driver Power State Failure


    Hey guys,

    So I did try googling it however I can't seem to open the dump file.

    I've installed the WinDbg etc from Microsoft Website however, says access is denied when trying to open within the program.

    So what do I need to do?

    Thanks!
      My System SpecsSystem Spec


  2. Joined : Feb 2016
    Posts : 6
    Windows 10
       28 Feb 2016 #2
      My System SpecsSystem Spec


  3. Joined : Jun 2015
    Posts : 10,906
    Windows 10 Pro / Windows 10 TP / Windows 8.1 Pro / Windows 7 Pro
       01 Mar 2016 #3

    It seems the dump is corrupted (the size is 0KB)

    However when looking through the event logs it is easy to note that there are lots of corrected hardware errors which looks to be from the chipset drivers.
    I would recommend that you visit ASUS and check for driver updates or reinstall the chipset drivers.
    Code:
    Event[7736]:
      Log Name: System
      Source: Microsoft-Windows-WHEA-Logger
      Date: 2016-02-27T10:47:47.744
      Event ID: 17
      Task: N/A
      Level: Warning
      Opcode: Info
      Keyword: N/A
      User: S-1-5-19
      User Name: NT AUTHORITY\LOCAL SERVICE
      Computer: DESKTOP-HSQP67U
      Description: 
    A corrected hardware error has occurred.
    
    Component: PCI Express Root Port
    Error Source: Advanced Error Reporting (PCI Express)
    
    Bus:Device:Function: 0x0:0x1C:0x5
    Vendor ID:Device ID: 0x8086:0x9D15
    Class Code: 0x30400
    
    The details view of this entry contains further information.
    
    // msinfo32.nfo -> conflicts/sharing
    Memory Address 0xDF100000-0xDF101FFF	Intel(R) 100 Series Chipset Family PCI Express Root Port #6 - 9D15
      My System SpecsSystem Spec


  4. Joined : Feb 2016
    Posts : 6
    Windows 10
       03 Mar 2016 #4

    Oh thought i replied to this!

    Thanks for your post, I'll update it on the weekend, just swamped with work at the moment.

    Thanks!
      My System SpecsSystem Spec


  5. Joined : Feb 2016
    Posts : 6
    Windows 10
       17 Mar 2016 #5

    Hi again

    Very sorry for the lat reply, just been piled with coursework etc, so, the laptop is up to date to the latest version including bios.

    Thought my laptop was fine until I recently got: BSOD, "SYSTEM_THREAD_EXCEPTION_NOT_HANDLED (Netwtw02.sys)
      My System SpecsSystem Spec


  6. Joined : Jun 2015
    Posts : 10,906
    Windows 10 Pro / Windows 10 TP / Windows 8.1 Pro / Windows 7 Pro
       17 Mar 2016 #6

    That is a network driver, check ASUS for updates or reinstall the network drivers
      My System SpecsSystem Spec


  7. Joined : Feb 2016
    Posts : 6
    Windows 10
       17 Mar 2016 #7

    Attachment 69883

    OK, Will do!

    EDIT: Wireless or Wired?
      My System SpecsSystem Spec


  8. Joined : Jun 2015
    Posts : 10,906
    Windows 10 Pro / Windows 10 TP / Windows 8.1 Pro / Windows 7 Pro
       17 Mar 2016 #8

    The wireless most likely.
      My System SpecsSystem Spec


 


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