Constant Blue Screen Error and restarting loop - Can't do anything!!


  1. Posts : 1
    Windows 10
       #1

    Constant Blue Screen Error and restarting loop - Can't do anything!!


    Hi,

    I recently purchased an intel NUC6i5SYH kit PC and fitted it with the following RAM and HDD.

    Samsung 500GB 850 EVO M.2 SSD: Amazon.co.uk: Computers Accessories

    HyperX Impact 16 GB 2133 MHz DDR4 SODIMM Memory Kit (2 x 8 GB): Amazon.co.uk: Computers Accessories

    I installed a copy of windows 8 that I owned and then upgraded it to windows 10. It was working fine for a couple of weeks, and suddenly it had and error and is stuck rebooting itself with a blue screen error. The error appears to be different every time but the ones I have seen repeated are "WHEA_UNCORRECTABLE_ERROR" and "MACHINE_CHECK_EXCEPTION". I can get into the BIOS and that's about it. I can't find a way to boot into safe mode and when I try and install a fresh copy of windows 10 via USB created from microsoft i still get a blue screen error after a couple of seconds. I'm really stuck here and don't know what to do - can anybody help?
      My Computer


  2. Posts : 14,901
    Windows 10 Pro
       #2

    Both crashes are hardware failure crashes, given the added components and the fact you can't get into safe mode it only defines a hardware problem and so the new components need to be tested.
    Because you have a SSD you can't really test it with multiple tools which I would normally suggest.
    With the SSD you could try a different cable and/or a different hard drive.



    Diagnostic Test

     RAM TEST


    Run MemTest86+ to analyse your RAM. MemTest86+ - Test RAM - Windows 10 Forums

    Note   Note


    MemTest86+ needs to be run for at least 8 complete passes for conclusive results. Set it running before you go to bed and leave it overnight. We're looking for zero errors here. Even a single error will indicate RAM failure.




    Diagnostics Test

     HDD TEST


    Run chkdsk
    Disk Check - Windows 7 Help Forums
      My Computers


 

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