Windows 10: IRQL not less or equal on new Asus Zenbook with Windows 10

  1.    26 Feb 2016 #1

    IRQL not less or equal on new Asus Zenbook with Windows 10


    Hi all,

    The very first screen that my brand new Asus Zenbook with Windows 10 showed me, was a BSOD. After restarting everything worked, but I keep having BSODs at random intervals.

    The error shown is always "IRQL not less or equal", without any specific driver mentioned.

    I've uninstalled the McAfee antivirus that came with the laptop - since apparently they often cause this kind of driver issue, but it made no difference.

    I'd be grateful for any insights. (Dump files in attachment.)

    Gert
      My ComputerSystem Spec


  2. Posts : 12,292
    Windows 10 Pro
       26 Feb 2016 #2

    Please check ASUS for driver updates and update them all.
    Please remove the ASUS pre-installed software, it is known for causing bluescreens.

    A question because this returned in every dump, are you aware of the fact that your CPU frequency is almost doubled? Do you use any boost program?
    Code:
    CPUID:        "Intel(R) Core(TM) m3-6Y30 CPU @ 0.90GHz"
    MaxSpeed:     900
    CurrentSpeed: 1512
    Please run CPU-Z | Softwares | CPUID, open it and make screenshots of the following tabs

    • CPU
    • Mainboard
    • Memory
    • SPD*
    • Graphics

    *SPD shows the details of each module, you can show the details by choosing different slots in the left upper corner.
    Please make screenshots of each module.

    Please post each screenshot in your next reply/replies.
      My ComputersSystem Spec

  3.    26 Feb 2016 #3

    Hi axe0, thanks for taking a look!

    It was getting worse, I was getting BSODs with other errors too - specifically when I tried to use a usb port - so I've reinstalled Windows.

    The original IRQL eror seems to have gone away, but I've had one more BSOD and one frozen system.

    After that I've updated the drivers as you suggested. Let's hope that settles things, but I've still made the screenshots you asked for. (There was nothing in the SPD tab.)

    As to your question: I've not tried to boost the system in any way. In fact, as I said, that first dump file dates from the very first seconds that I had started the laptop.

    Gert
      My ComputerSystem Spec


  4. Posts : 12,292
    Windows 10 Pro
       26 Feb 2016 #4

    Keep me posted
      My ComputersSystem Spec


 

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