Windows 10: BSOD Windows 10 HP Laptop

  1.    24 Feb 2016 #1

    BSOD Windows 10 HP Laptop

    Hi all,

    Please help me. I have been having random BSOD and I have lost some of my work due to this!

    The zip file is attached.

      My ComputerSystem Spec

  2. Arc's Avatar
    Posts : 1,643
    Microsoft Windows 10 Home
       25 Feb 2016 #2

    The BSOD is caused by the Realtek RTL8188CE 802.11b/g/n WiFi Adapter driver.
    BugCheck 139, {8, ffffd00024306840, ffffd00024306798, 0}
    *** WARNING: Unable to verify timestamp for rtwlane_13.sys
    *** ERROR: Module load completed but symbols could not be loaded for rtwlane_13.sys
    Probably caused by : rtwlane_13.sys ( rtwlane_13+2164dd )
    Followup:     MachineOwner
    But I am not seeing any driver of it compatible with Windows 10. Here: Realtek The incompatibility of the driver may be the cause of the BSOD there. Better you should try with a device that is having a compatible driver.

    Another thing, you need to update your windows to the latest. You are running an old version.
    Windows 10 Kernel Version 10240 MP (4 procs) Free x64
    The Version should be 10586.
      My ComputerSystem Spec


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