1.    15 Feb 2015 #1
    Join Date : Jan 2015
    Posts : 6
    10 preview

    Bsod help please


    Hey all getting bsod on windows 10 tech preview here is my debug info
    Attachment 12754
    help much appreciated. I have run mem test overnight no ram errors. cheers
    Just a bit more info the error bcc is 0xc000021a and the cause is "ntoskrnl.exe" address "ntoskrnl.exe+3d2091" >I have tried running sfc /scannow from cmd admin and after a clean boot and in safe mode but it wont run and I get error

    "Microsoft Windows [Version 10.0.9926](c) 2015 Microsoft Corporation. All rights reserved.


    C:\WINDOWS\system32>sfc /scannow


    Beginning system scan. This process will take some time.


    Beginning verification phase of system scan.
    Verification 2% complete.


    Windows Resource Protection could not perform the requested operation.


    C:\WINDOWS\system32>"

    Dont know if it means anything but I get "explorer.exe unknown hard error when I boot to safe mode and I then have to run stuff like cmd from task manager.Have also tried stress testing with prime95 went half hour before blue screen(but system only goes about that between blue screens anyway. No error is logged in prime.

    Its a new motherboard and cpu . The power supply hdd's and ram are from previous build. Blue screens started about a week after latest windows 10 preview 9926 was installed.

    edit:2 Ok also getting "PAGE_FAULT_IN_NONPAGED_AREA " caused by "cpuz138_x64.sys" I think maybe this is my issue I dont seem to have cpuz or cpuid installed but the driver is on my pc how can I manually remove it? I read through this post but its not much help. Page_fault_in_nonpaged_area (cpuz137_x32.sys)

    Edit 3: Anyway I can find out what program uses "cpuz138_x64.sys" so I can do a clean install and not reinstall the offending program?( I use both "corsair link" and "nzxt cam" software which control my liquid coolers Im guessing its one of those two that uses the cpuid driver)

    EDIT4 looking in the corsair link folder in program files x86 looks like this is the program installing cpuid it has a dll "cpuidsdk.dll" so guessing it uses the cpuid sdk to report temps and fan speed going to do a fresh install now and leave that software off will see what happens not sure how I will control my liquid cooler though...

    Reformatted did not reinstall CPU cooler program so no cpuz driver. Have only had 1 blue screen in last 4 hours big improvement look into it more tomorrow
    Last edited by bluc; 16 Feb 2015 at 18:52.
      My ComputerSystem Spec
  2.    16 Feb 2015 #2
    Join Date : Oct 2013
    Penns Forrest
    Posts : 3,506
    Win_8.1-Pro, Win_10.1607-Pro, Mint_17.3

    Please follow the instructions in BSOD - Posting Instructions
    That will provide the data necessary for a member to analyze the BSOD
      My ComputerSystem Spec
  3.    16 Feb 2015 #3
    Join Date : Jan 2015
    Posts : 6
    10 preview
    Thread Starter

    Quote Originally Posted by Slartybart View Post
    Please follow the instructions in BSOD - Posting Instructions
    That will provide the data necessary for a member to analyze the BSOD
    Uploaded it yesterday when I posted here. see first line of original post. edit sorry forgot to rename before uploading fixing now.
      My ComputerSystem Spec
  4.    16 Feb 2015 #4
    Join Date : Jan 2015
    Posts : 6
    10 preview
    Thread Starter

    Just a bit more info the software I narrowed it down to is media browser for xbmc/kodi and the corsair link software. I re installed windows and left both these off so far has been 3.5 hours with no bsod. I think corsair was giving me the cpuid bsod and media browser add-on the stop code "0xc000021a error cause "ntoskrnl.exe". I had both the media browser windows app as well as the kodi add on. After a fresh install with just kodi the media browser app and kodi media browser add on installed it blue screened within an hour repeatedly.
      My ComputerSystem Spec
  5.    17 Feb 2015 #5
    Join Date : Oct 2014
    Posts : 230
    10

    Recently we've seen problems with the CPUz drivers (the ones that we saw came from Speccy).

    Corsair Link software has also been known to cause BSOD's in other versions of Windows.

    I haven't seen issues with the media browser for xbmc/kodi

    Here's my analysis:

    You only have 3 updates, my Win10 installation has 4. Please check to be sure that you have ALL available updates.

    The WER seciton of MSINFO32 shows errors related to umpo.dll - the User Mode Power service (a Windows service).
    You might want to experiment by turning off all power saving options and disabling sleep/hibernate.
    Also, you may want to shut off Fast Startup (just a hunch on my part).

    cpuz138_x64.sys shows up in 2 of the memory dumps' stack traces.
    It's running out of c:\users\big\appdata\local\temp\cpuz138\cpuz138_x64.sys
    I'd suggest renaming the driver from .sys to .BAD and see if that helps
    BUT, be sure to set a System Restore point in case the system doesn't boot!

    Please update these older drivers. Links are included to assist in looking up the source of the drivers. If unable to find an update, please remove (un-install) the program responsible for that driver. DO NOT manually delete/rename the driver as it may make the system unbootable! :

    CAM_Client.sys Sat Jul 26 09:29:37 2008 (488B26C1)
    a product that belongs to the WinRing0 libraries (from OpenLibSys.org) - which are known to cause BSOD's in some Windows systems. I suggest uninstalling this program.
    CAM_Client.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.

    SiLib.sys Thu Jul 15 18:08:26 2010 (4C3F86DA)
    USBXpress Development Kit}Support for Silicon Labs Mixed-Signal ICs | Silicon Labs
    http://www.carrona.org/drivers/driver.php?id=SiLib.sys

    SiUSBXp.sys Thu Jul 15 18:27:13 2010 (4C3F8B41)
    Silicone Labs USBXpress Development Kit}Support for Silicon Labs Mixed-Signal ICs | Silicon Labs
    http://www.carrona.org/drivers/driver.php?id=SiUSBXp.sys

    tfl81x.sys appears to be an Intel Thunderbolt driver - and the copy on your system dates from 2013. I'd strongly suggest updating it to the latest available version from Intel┬о Download Center



    Analysis:
    The following is for informational purposes only.
    Code:
    **************************Sun Feb 15 03:30:25.155 2015 (UTC - 5:00)**************************
    Loading Dump File [C:\Users\John\SysnativeBSODApps\021515-9750-01.dmp]
    Windows 8 Kernel Version 9926 MP (8 procs) Free x64
    Built by: 9926.0.amd64fre.fbl_awesome1501.150119-1648
    System Uptime:0 days 0:46:15.760
    Probably caused by :ntkrnlmp.exe ( nt! ?? ::OKHAJAOM::`string'+239e )
    BugCheck C000021A, {ffffc000f9d08270, 0, ffffc000f865fd00, 0}
    BugCheck Info: WINLOGON_FATAL_ERROR (c000021a)
    Arguments: 
    Arg1: ffffc000f9d08270, String that identifies the problem.
    Arg2: 0000000000000000, Error Code.
    Arg3: ffffc000f865fd00
    Arg4: 0000000000000000
    Arg2: 0000000000000000, Error Code.
    BUGCHECK_STR:  0xc000021a_Power_Service_Terminated
    PROCESS_NAME:  services.exe
    FAILURE_BUCKET_ID: 0xc000021a_Power_Service_Terminated_nt!_??_::OKHAJAOM::_string_
    CPUID:        "Intel(R) Core(TM) i7-4790K CPU @ 4.00GHz"
    MaxSpeed:     4000
    CurrentSpeed: 4000
      BIOS Version                  F4
      BIOS Release Date             05/30/2014
      Manufacturer                  Gigabyte Technology Co., Ltd.
      Product Name                  Z97X-UD7 TH
      Baseboard Product             Z97X-UD7 TH-CF
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    **************************Sun Feb 15 02:34:00.970 2015 (UTC - 5:00)**************************
    Loading Dump File [C:\Users\John\SysnativeBSODApps\021515-10203-01.dmp]
    Windows 8 Kernel Version 9926 MP (8 procs) Free x64
    Built by: 9926.0.amd64fre.fbl_awesome1501.150119-1648
    System Uptime:0 days 1:01:22.575
    Probably caused by :ntkrnlmp.exe ( nt! ?? ::OKHAJAOM::`string'+239e )
    BugCheck C000021A, {ffffc001315fc520, 0, ffffc0012acc6120, 0}
    BugCheck Info: WINLOGON_FATAL_ERROR (c000021a)
    Arguments: 
    Arg1: ffffc001315fc520, String that identifies the problem.
    Arg2: 0000000000000000, Error Code.
    Arg3: ffffc0012acc6120
    Arg4: 0000000000000000
    Arg2: 0000000000000000, Error Code.
    BUGCHECK_STR:  0xc000021a_Power_Service_Terminated
    PROCESS_NAME:  services.exe
    FAILURE_BUCKET_ID: 0xc000021a_Power_Service_Terminated_nt!_??_::OKHAJAOM::_string_
    CPUID:        "Intel(R) Core(TM) i7-4790K CPU @ 4.00GHz"
    MaxSpeed:     4000
    CurrentSpeed: 4000
      BIOS Version                  F4
      BIOS Release Date             05/30/2014
      Manufacturer                  Gigabyte Technology Co., Ltd.
      Product Name                  Z97X-UD7 TH
      Baseboard Product             Z97X-UD7 TH-CF
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    **************************Sun Feb 15 00:54:49.423 2015 (UTC - 5:00)**************************
    Loading Dump File [C:\Users\John\SysnativeBSODApps\021515-10046-01.dmp]
    Windows 8 Kernel Version 9926 MP (8 procs) Free x64
    Built by: 9926.0.amd64fre.fbl_awesome1501.150119-1648
    System Uptime:0 days 1:01:23.029
    Probably caused by :ntkrnlmp.exe ( nt! ?? ::OKHAJAOM::`string'+239e )
    BugCheck C000021A, {ffffc000b2556590, 0, ffffc000b26adbd0, 0}
    BugCheck Info: WINLOGON_FATAL_ERROR (c000021a)
    Arguments: 
    Arg1: ffffc000b2556590, String that identifies the problem.
    Arg2: 0000000000000000, Error Code.
    Arg3: ffffc000b26adbd0
    Arg4: 0000000000000000
    Arg2: 0000000000000000, Error Code.
    BUGCHECK_STR:  0xc000021a_Power_Service_Terminated
    PROCESS_NAME:  services.exe
    FAILURE_BUCKET_ID: 0xc000021a_Power_Service_Terminated_nt!_??_::OKHAJAOM::_string_
    CPUID:        "Intel(R) Core(TM) i7-4790K CPU @ 4.00GHz"
    MaxSpeed:     4000
    CurrentSpeed: 4000
      BIOS Version                  F4
      BIOS Release Date             05/30/2014
      Manufacturer                  Gigabyte Technology Co., Ltd.
      Product Name                  Z97X-UD7 TH
      Baseboard Product             Z97X-UD7 TH-CF
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    **************************Sat Feb 14 22:54:11.691 2015 (UTC - 5:00)**************************
    Loading Dump File [C:\Users\John\SysnativeBSODApps\021515-14734-01.dmp]
    Windows 8 Kernel Version 9926 MP (8 procs) Free x64
    Built by: 9926.0.amd64fre.fbl_awesome1501.150119-1648
    System Uptime:0 days 1:01:22.297
    Probably caused by :ntkrnlmp.exe ( nt! ?? ::OKHAJAOM::`string'+239e )
    BugCheck C000021A, {ffffc0006e2138c0, 0, ffffc0006f761540, 0}
    BugCheck Info: WINLOGON_FATAL_ERROR (c000021a)
    Arguments: 
    Arg1: ffffc0006e2138c0, String that identifies the problem.
    Arg2: 0000000000000000, Error Code.
    Arg3: ffffc0006f761540
    Arg4: 0000000000000000
    Arg2: 0000000000000000, Error Code.
    BUGCHECK_STR:  0xc000021a_Power_Service_Terminated
    PROCESS_NAME:  services.exe
    FAILURE_BUCKET_ID: 0xc000021a_Power_Service_Terminated_nt!_??_::OKHAJAOM::_string_
    CPUID:        "Intel(R) Core(TM) i7-4790K CPU @ 4.00GHz"
    MaxSpeed:     4000
    CurrentSpeed: 4000
      BIOS Version                  F4
      BIOS Release Date             05/30/2014
      Manufacturer                  Gigabyte Technology Co., Ltd.
      Product Name                  Z97X-UD7 TH
      Baseboard Product             Z97X-UD7 TH-CF
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    **************************Sat Feb 14 21:05:50.293 2015 (UTC - 5:00)**************************
    Loading Dump File [C:\Users\John\SysnativeBSODApps\021515-9843-01.dmp]
    Windows 8 Kernel Version 9926 MP (8 procs) Free x64
    Built by: 9926.0.amd64fre.fbl_awesome1501.150119-1648
    System Uptime:0 days 0:00:40.898
    *** WARNING: Unable to verify timestamp for cpuz138_x64.sys
    *** ERROR: Module load completed but symbols could not be loaded for cpuz138_x64.sys
    Probably caused by :cpuz138_x64.sys ( cpuz138_x64+2480 )
    BugCheck 50, {ffffe00100000008, 0, fffff801fde72480, 2}
    BugCheck Info: PAGE_FAULT_IN_NONPAGED_AREA (50)
    Arguments: 
    Arg1: ffffe00100000008, memory referenced.
    Arg2: 0000000000000000, value 0 = read operation, 1 = write operation.
    Arg3: fffff801fde72480, If non-zero, the instruction address which referenced the bad memory
        address.
    Arg4: 0000000000000002, (reserved)
    BUGCHECK_STR:  AV
    DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
    PROCESS_NAME:  CAM_Client.exe
    FAILURE_BUCKET_ID: AV_cpuz138_x64+2480
    CPUID:        "Intel(R) Core(TM) i7-4790K CPU @ 4.00GHz"
    MaxSpeed:     4000
    CurrentSpeed: 4000
      BIOS Version                  F4
      BIOS Release Date             05/30/2014
      Manufacturer                  Gigabyte Technology Co., Ltd.
      Product Name                  Z97X-UD7 TH
      Baseboard Product             Z97X-UD7 TH-CF
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    **************************Sat Feb 14 03:41:32.090 2015 (UTC - 5:00)**************************
    Loading Dump File [C:\Users\John\SysnativeBSODApps\021415-9609-01.dmp]
    Windows 8 Kernel Version 9926 MP (8 procs) Free x64
    Built by: 9926.0.amd64fre.fbl_awesome1501.150119-1648
    System Uptime:0 days 0:46:15.696
    Probably caused by :ntkrnlmp.exe ( nt! ?? ::OKHAJAOM::`string'+239e )
    BugCheck C000021A, {ffffc000430a1700, 0, ffffc000432f22e0, 0}
    BugCheck Info: WINLOGON_FATAL_ERROR (c000021a)
    Arguments: 
    Arg1: ffffc000430a1700, String that identifies the problem.
    Arg2: 0000000000000000, Error Code.
    Arg3: ffffc000432f22e0
    Arg4: 0000000000000000
    Arg2: 0000000000000000, Error Code.
    BUGCHECK_STR:  0xc000021a_Power_Service_Terminated
    PROCESS_NAME:  services.exe
    FAILURE_BUCKET_ID: 0xc000021a_Power_Service_Terminated_nt!_??_::OKHAJAOM::_string_
    CPUID:        "Intel(R) Core(TM) i7-4790K CPU @ 4.00GHz"
    MaxSpeed:     4000
    CurrentSpeed: 4000
      BIOS Version                  F4
      BIOS Release Date             05/30/2014
      Manufacturer                  Gigabyte Technology Co., Ltd.
      Product Name                  Z97X-UD7 TH
      Baseboard Product             Z97X-UD7 TH-CF
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    **************************Sat Feb 14 02:54:53.294 2015 (UTC - 5:00)**************************
    Loading Dump File [C:\Users\John\SysnativeBSODApps\021415-9671-01.dmp]
    Windows 8 Kernel Version 9926 MP (8 procs) Free x64
    Built by: 9926.0.amd64fre.fbl_awesome1501.150119-1648
    System Uptime:0 days 0:18:21.900
    Probably caused by :ntkrnlmp.exe ( nt! ?? ::OKHAJAOM::`string'+239e )
    BugCheck C000021A, {ffffc001f8c333d0, 0, ffffc001f78aaa00, 0}
    BugCheck Info: WINLOGON_FATAL_ERROR (c000021a)
    Arguments: 
    Arg1: ffffc001f8c333d0, String that identifies the problem.
    Arg2: 0000000000000000, Error Code.
    Arg3: ffffc001f78aaa00
    Arg4: 0000000000000000
    Arg2: 0000000000000000, Error Code.
    BUGCHECK_STR:  0xc000021a_Power_Service_Terminated
    PROCESS_NAME:  services.exe
    FAILURE_BUCKET_ID: 0xc000021a_Power_Service_Terminated_nt!_??_::OKHAJAOM::_string_
    CPUID:        "Intel(R) Core(TM) i7-4790K CPU @ 4.00GHz"
    MaxSpeed:     4000
    CurrentSpeed: 4000
      BIOS Version                  F4
      BIOS Release Date             05/30/2014
      Manufacturer                  Gigabyte Technology Co., Ltd.
      Product Name                  Z97X-UD7 TH
      Baseboard Product             Z97X-UD7 TH-CF
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    **************************Sat Feb 14 01:55:14.373 2015 (UTC - 5:00)**************************
    Loading Dump File [C:\Users\John\SysnativeBSODApps\021415-8906-01.dmp]
    Windows 8 Kernel Version 9926 MP (8 procs) Free x64
    Built by: 9926.0.amd64fre.fbl_awesome1501.150119-1648
    System Uptime:0 days 1:01:15.979
    Probably caused by :ntkrnlmp.exe ( nt! ?? ::OKHAJAOM::`string'+239e )
    BugCheck C000021A, {ffffc000fd838370, 0, ffffc000ffd80370, 0}
    BugCheck Info: WINLOGON_FATAL_ERROR (c000021a)
    Arguments: 
    Arg1: ffffc000fd838370, String that identifies the problem.
    Arg2: 0000000000000000, Error Code.
    Arg3: ffffc000ffd80370
    Arg4: 0000000000000000
    Arg2: 0000000000000000, Error Code.
    BUGCHECK_STR:  0xc000021a_Power_Service_Terminated
    PROCESS_NAME:  services.exe
    FAILURE_BUCKET_ID: 0xc000021a_Power_Service_Terminated_nt!_??_::OKHAJAOM::_string_
    CPUID:        "Intel(R) Core(TM) i7-4790K CPU @ 4.00GHz"
    MaxSpeed:     4000
    CurrentSpeed: 4000
      BIOS Version                  F4
      BIOS Release Date             05/30/2014
      Manufacturer                  Gigabyte Technology Co., Ltd.
      Product Name                  Z97X-UD7 TH
      Baseboard Product             Z97X-UD7 TH-CF
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    **************************Sat Feb 14 00:53:34.206 2015 (UTC - 5:00)**************************
    Loading Dump File [C:\Users\John\SysnativeBSODApps\021415-9828-01.dmp]
    Windows 8 Kernel Version 9926 MP (8 procs) Free x64
    Built by: 9926.0.amd64fre.fbl_awesome1501.150119-1648
    System Uptime:0 days 0:46:15.811
    Probably caused by :ntkrnlmp.exe ( nt! ?? ::OKHAJAOM::`string'+239e )
    BugCheck C000021A, {ffffc0014f005880, 0, ffffc0015586a5a0, 0}
    BugCheck Info: WINLOGON_FATAL_ERROR (c000021a)
    Arguments: 
    Arg1: ffffc0014f005880, String that identifies the problem.
    Arg2: 0000000000000000, Error Code.
    Arg3: ffffc0015586a5a0
    Arg4: 0000000000000000
    Arg2: 0000000000000000, Error Code.
    BUGCHECK_STR:  0xc000021a_Power_Service_Terminated
    PROCESS_NAME:  services.exe
    FAILURE_BUCKET_ID: 0xc000021a_Power_Service_Terminated_nt!_??_::OKHAJAOM::_string_
    CPUID:        "Intel(R) Core(TM) i7-4790K CPU @ 4.00GHz"
    MaxSpeed:     4000
    CurrentSpeed: 4000
      BIOS Version                  F4
      BIOS Release Date             05/30/2014
      Manufacturer                  Gigabyte Technology Co., Ltd.
      Product Name                  Z97X-UD7 TH
      Baseboard Product             Z97X-UD7 TH-CF
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    **************************Sat Feb 14 00:06:53.374 2015 (UTC - 5:00)**************************
    Loading Dump File [C:\Users\John\SysnativeBSODApps\021415-9734-01.dmp]
    Windows 8 Kernel Version 9926 MP (8 procs) Free x64
    Built by: 9926.0.amd64fre.fbl_awesome1501.150119-1648
    System Uptime:0 days 0:37:46.980
    Probably caused by :ntkrnlmp.exe ( nt! ?? ::OKHAJAOM::`string'+239e )
    BugCheck C000021A, {ffffc000d545ed40, 0, ffffc000d3cd38c0, 0}
    BugCheck Info: WINLOGON_FATAL_ERROR (c000021a)
    Arguments: 
    Arg1: ffffc000d545ed40, String that identifies the problem.
    Arg2: 0000000000000000, Error Code.
    Arg3: ffffc000d3cd38c0
    Arg4: 0000000000000000
    Arg2: 0000000000000000, Error Code.
    BUGCHECK_STR:  0xc000021a_DCOM_Terminated
    PROCESS_NAME:  services.exe
    FAILURE_BUCKET_ID: 0xc000021a_DCOM_Terminated_nt!_??_::OKHAJAOM::_string_
    CPUID:        "Intel(R) Core(TM) i7-4790K CPU @ 4.00GHz"
    MaxSpeed:     4000
    CurrentSpeed: 4000
      BIOS Version                  F4
      BIOS Release Date             05/30/2014
      Manufacturer                  Gigabyte Technology Co., Ltd.
      Product Name                  Z97X-UD7 TH
      Baseboard Product             Z97X-UD7 TH-CF
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    **************************Mon Feb  9 21:05:05.284 2015 (UTC - 5:00)**************************
    Loading Dump File [C:\Users\John\SysnativeBSODApps\021015-10265-01.dmp]
    Windows 8 Kernel Version 9926 MP (8 procs) Free x64
    Built by: 9926.0.amd64fre.fbl_awesome1501.150119-1648
    System Uptime:0 days 0:01:50.890
    *** WARNING: Unable to verify timestamp for cpuz138_x64.sys
    *** ERROR: Module load completed but symbols could not be loaded for cpuz138_x64.sys
    Probably caused by :cpuz138_x64.sys ( cpuz138_x64+2480 )
    BugCheck 50, {ffffe00100000008, 0, fffff800ac2f2480, 2}
    BugCheck Info: PAGE_FAULT_IN_NONPAGED_AREA (50)
    Arguments: 
    Arg1: ffffe00100000008, memory referenced.
    Arg2: 0000000000000000, value 0 = read operation, 1 = write operation.
    Arg3: fffff800ac2f2480, If non-zero, the instruction address which referenced the bad memory
        address.
    Arg4: 0000000000000002, (reserved)
    BUGCHECK_STR:  AV
    DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
    PROCESS_NAME:  CAM_Client.exe
    FAILURE_BUCKET_ID: AV_cpuz138_x64+2480
    CPUID:        "Intel(R) Core(TM) i7-4790K CPU @ 4.00GHz"
    MaxSpeed:     4000
    CurrentSpeed: 4000
      BIOS Version                  F4
      BIOS Release Date             05/30/2014
      Manufacturer                  Gigabyte Technology Co., Ltd.
      Product Name                  Z97X-UD7 TH
      Baseboard Product             Z97X-UD7 TH-CF
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    
    3rd Party Drivers:
    The following is for information purposes only.
    Any drivers in red should be updated or removed from your system. And should have been discussed in the body of my post.
    Code:
    **************************Sun Feb 15 03:30:25.155 2015 (UTC - 5:00)**************************
    SiLib.sys                   Thu Jul 15 18:08:26 2010 (4C3F86DA)
    SiUSBXp.sys                 Thu Jul 15 18:27:13 2010 (4C3F8B41)
    tfl81x.sys                  Wed Jul  3 04:58:40 2013 (51D3E7C0)
    IntcDAud.sys                Fri Feb 21 08:50:26 2014 (530759A2)
    TeeDriverx64.sys            Thu Mar 13 14:21:52 2014 (5321F740)
    iwdbus.sys                  Thu Mar 13 17:59:14 2014 (53222A32)
    igdkmd64.sys                Mon Mar 31 01:18:10 2014 (5338FA92)
    RTKVHD64.sys                Wed May 28 08:17:12 2014 (5385D3C8)
    nvhda64v.sys                Thu Oct  9 13:02:27 2014 (5436BFA3)
    e1i63x64.sys                Mon Nov 17 12:41:22 2014 (546A3342)
    nvstusb.sys                 Sat Dec 13 02:30:38 2014 (548BEB1E)
    nvlddmkm.sys                Fri Jan  9 17:22:06 2015 (54B0548E)
    intelppm.sys                Mon Jan 19 23:07:14 2015 (54BDD472)
    dump_storahci.sys           Tue Jan 20 02:12:00 2015 (54BDFFC0)
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    **************************Sat Feb 14 21:05:50.293 2015 (UTC - 5:00)**************************
    cpuz138_x64.sys             Tue Oct 21 10:36:10 2014 (54466F5A)
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    **************************Sat Feb 14 03:41:32.090 2015 (UTC - 5:00)**************************
    CAM_Client.sys              Sat Jul 26 09:29:37 2008 (488B26C1)
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    **************************Sat Feb 14 01:55:14.373 2015 (UTC - 5:00)**************************
    pfmfs_A1C.sys               Fri Jul 11 14:58:19 2014 (53C033CB)
    
    http://www.carrona.org/drivers/driver.php?id=SiLib.sys
    http://www.carrona.org/drivers/driver.php?id=SiUSBXp.sys
    tfl81x.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
    http://www.carrona.org/drivers/driver.php?id=IntcDAud.sys
    http://www.carrona.org/drivers/driver.php?id=TeeDriverx64.sys
    http://www.carrona.org/drivers/driver.php?id=iwdbus.sys
    http://www.carrona.org/drivers/driver.php?id=igdkmd64.sys
    http://www.carrona.org/drivers/driver.php?id=RTKVHD64.sys
    http://www.carrona.org/drivers/driver.php?id=nvhda64v.sys
    http://www.carrona.org/drivers/driver.php?id=e1i63x64.sys
    http://www.carrona.org/drivers/driver.php?id=nvstusb.sys
    http://www.carrona.org/drivers/driver.php?id=nvlddmkm.sys
    http://www.carrona.org/drivers/driver.php?id=intelppm.sys
    http://www.carrona.org/drivers/driver.php?id=dump_storahci.sys
    http://www.carrona.org/drivers/driver.php?id=cpuz138_x64.sys
    CAM_Client.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
    http://www.carrona.org/drivers/driver.php?id=pfmfs_A1C.sys
      My ComputerSystem Spec
  6.    18 Feb 2015 #6
    Join Date : Jan 2015
    Posts : 6
    10 preview
    Thread Starter

    usasma
    thanks for your post and I will follow up with your directions. I can confirm, when I have the media browser app and or the xbmc client addon installed I get the first blue screen stop error
    0xc000021a
    within an hour of installation. I can also confirm that cam also uses the cpuz driver. and I get the cpuz bsod with just cam installed. I have not had media browser or the cam/corsair link software installed since yesterday and have had about 12 hours screen on time without a blue screen. Have formatted about 4 times in last 3 days so when I get the bug again I will install the software again and see if I can stop it. I know there is anew version of corsair link due soon may wait till then to see.
      My ComputerSystem Spec
  7.    18 Feb 2015 #7
    Join Date : Oct 2014
    Posts : 230
    10

    Nice troubleshooting!
    Can you stop the cpuz driver from loading (use Autoruns from Microsoft - and just uncheck it, don't delete it)?
    If so, does that stop the BSOD's? Does it allow Cam to run?

    As for the Corsair Link and it's BSOD's - there's 2 things to note here:
    1) this problem has been around for a couple of years and still hasn't been fixed
    2) BSOD's are actually pretty rare events, so it may not even have been noticed by Corsair

    Good luck!

    PS - I've seen BSOD issues with Silicone Labs USBXpress stuff in the past, but not very often. I have to wonder if this is an incompatibility that's reared it's ugly head here. - j
      My ComputerSystem Spec

 


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