Windows 10: BSOD everytime open browser


  1. Posts : 2
    Microsoft Windows 10 Pro 64-bit
       22 Feb 2016 #1

    BSOD everytime open browser


    Hi,

    as title, i try uninstall the driver ( AMD ) but everytime restart it auto install. i already disable window update but still keep getting BSOD.

    please find attach file.

    thank you.
      My ComputerSystem Spec


  2. Posts : 11,510
    Windows 10 Pro
       24 Feb 2016 #2

    According to my search, there are no driver updates for Windows 10 for your pc.

    You can try to remove the AMD drivers by doing it a little different, if you do it via device manager or something and reboot Windows will automatically install the drivers where Windows Update isn't involved with.
    Please uninstall everything of AMD using Display Driver Uninstaller and install new drivers from your manufacturer. Be sure to install as less as possible software using custom/advanced options IF any is included.
    Attachment 66009

    Note   Note
    Below is not a solution, but something that is known for causing BSOD's.


    Daemon tools, Alcohol 120% and Power Archiver Pro uses SCSI Pass Through Direct (SPTD), which is a well known cause for BSOD's.
    Please remove Daemon Tools and run the SPTD pass through remover.

    1. Uninstall Daemon Tools
    2. Download the SPTD standalone installer and follow these steps:
      • Double click the executable to open it
      • Click on the button shown below


    If the button is grayed out, like in the image, there is no more SPTD installation on your system, and you can close the window

    Please fill in your system specs
    Please follow this tutorial and download the tool. The tool will give you detailed information about your system specs, please fill in your system specs more completely.
    How to fill in your system specs:

      My ComputersSystem Spec


  3. Posts : 2
    Microsoft Windows 10 Pro 64-bit
    Thread Starter
       24 Feb 2016 #3

    Hi,

    i already update my system spec.

    i forgot to mention. everytime the laptop go BSOD, i couldnt open the window. its keep getting BSOD. until i have to go to safe mode, and use the DDU to uninstall the AMD driver and after restart i can login the window. I notice it usually happen when the laptop is idle for while when the screensaver started to appear than the screen will go black and then BSOD. The AMD graphic card doesn't show at DDU and the system spec files but after awhile when the BSOD happen, the AMD graphic will apper. and i have to do the safe mode step again.

    i already uninstall the daemon.

    There are no driver for WINDOW 10? when i check window update it keep getting the update for my other graphic card ( AMD 7300 ) actually i dont mind using the intel HD as this laptop mainly use for outlook, word , excel ,chrome. But the BSOD need to be clear first as it frustating when i'm doing presentation and it goes BSOD.
      My ComputerSystem Spec


  4. Posts : 11,510
    Windows 10 Pro
       25 Feb 2016 #4

    i already update my system spec.
    i already uninstall the daemon.
    You used my suggestions before I suggested them?

    Lenovo doesn't provide driver updates for your pc and Windows Update doesn't provide all drivers.
      My ComputersSystem Spec

  5.    25 Feb 2016 #5

    I used to got BSOD when I am using Windows 7, that is caused by the incompatibility of my mother board and the new memory bank I bought. Then I just upgraded the system to W10, but the same issue happend. All I did was abandoned my memory bank.
      My ComputerSystem Spec


  6. Posts : 11,510
    Windows 10 Pro
       25 Feb 2016 #6

    teresawang said: View Post
    I used to got BSOD when I am using Windows 7, that is caused by the incompatibility of my mother board and the new memory bank I bought. Then I just upgraded the system to W10, but the same issue happend. All I did was abandoned my memory bank.
    Create a new thread for your problem and read BSOD Posting Instructions & How to upload files
      My ComputersSystem Spec


 

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