Computer crashes with Blue Screen - Files for examination


  1. Posts : 92
    Windows 10 Pro
       #1

    Computer crashes with Blue Screen - Files for examination


    Hi,

    I have downloaded the zip file and after extracting to one of my folders, I am sending the whole folder please.

    My computer makes humming noise before crashing to a blue screen.

    I am very much fed up and am thinking to go back to Win 7 Pro.

    PLEASE HELP AND I AM 83 YEARS OLD NOVICE.
      My Computer


  2. Posts : 40
    Windows 10 X64
       #2
      My Computer


  3. Posts : 92
    Windows 10 Pro
    Thread Starter
       #3

    tanujchadha said:
    I did enclose the files. Now, I highlighted the files, copied but I cannot paste.

    I have uploaded them to this post now.
      My Computer


  4. Posts : 14,901
    Windows 10 Pro
       #4

    We'll need more than those files, easiest is to upload the zip that should be created.
      My Computers


  5. Posts : 40
    Windows 10 X64
       #5

    Please upload the zip file which was created by the software
      My Computer


  6. Posts : 92
    Windows 10 Pro
    Thread Starter
       #6

    Hi,

    I enclose the report.

    Rajinder


    axe0 said:
    We'll need more than those files, easiest is to upload the zip that should be created.
      My Computer


  7. Posts : 14,901
    Windows 10 Pro
       #7

    When the DM Log Collector is finished, a zip should be added on your desktop.
    When you upload a file, go to the desktop directory and choose the zip to upload, nothing more
      My Computers


 

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