1.    21 Feb 2016 #1

    Computer crashes with Blue Screen - Files for examination


    Hi,

    I have downloaded the zip file and after extracting to one of my folders, I am sending the whole folder please.

    My computer makes humming noise before crashing to a blue screen.

    I am very much fed up and am thinking to go back to Win 7 Pro.

    PLEASE HELP AND I AM 83 YEARS OLD NOVICE.
      My ComputerSystem Spec
  2.    21 Feb 2016 #2
    Join Date : Feb 2016
    Posts : 40
    Windows 10 X64
      My ComputerSystem Spec
  3.    21 Feb 2016 #3

    Quote Originally Posted by tanujchadha View Post
    I did enclose the files. Now, I highlighted the files, copied but I cannot paste.

    I have uploaded them to this post now.
      My ComputerSystem Spec
  4.    21 Feb 2016 #4
    Join Date : Jun 2015
    Posts : 12,673
    Windows 10 Pro

    We'll need more than those files, easiest is to upload the zip that should be created.
      My ComputersSystem Spec
  5.    21 Feb 2016 #5
    Join Date : Feb 2016
    Posts : 40
    Windows 10 X64

    Please upload the zip file which was created by the software
      My ComputerSystem Spec
  6.    21 Feb 2016 #6

    Hi,

    I enclose the report.

    Rajinder


    Quote Originally Posted by axe0 View Post
    We'll need more than those files, easiest is to upload the zip that should be created.
      My ComputerSystem Spec
  7.    21 Feb 2016 #7
    Join Date : Jun 2015
    Posts : 12,673
    Windows 10 Pro

    When the DM Log Collector is finished, a zip should be added on your desktop.
    When you upload a file, go to the desktop directory and choose the zip to upload, nothing more
      My ComputersSystem Spec

 


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