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  1. Joined : Aug 2015
    Posts : 14
    windows 10 64bit pro
       19 Feb 2016 #1

    Microsoft-Windows-Kernel-Power EventID 41 Version 3 Level 1 Task 63


    Hello

    hope that someone can help me..

    when the computer boot it schut down after seconds
    then i start the computer normal again i get this problem code:

    Microsoft-Windows-Kernel-Power EventID 41 Version 3 Level 1 Task 63
    Last edited by racer; 22 Feb 2016 at 12:19. Reason: til got the same problem, hope for help
      My System SpecsSystem Spec


  2. Joined : Jun 2015
    Posts : 10,897
    Windows 10 Pro / Windows 10 TP / Windows 8.1 Pro / Windows 7 Pro
       20 Feb 2016 #2

    Uninstall Bitdefender and replace it with Windows Defender
    How to uninstall Bitdefender 2016
    Code:
    Unloaded modules:
    fffff801`a67f0000 fffff801`a67ff000   dump_storpor
    fffff801`a7800000 fffff801`a7d72000   dump_iaStorA
    fffff801`a7da0000 fffff801`a7dbc000   dump_dumpfve
    fffff801`a7280000 fffff801`a7293000   dam.sys 
    fffff801`a5820000 fffff801`a5828000   bdelam.sys
    fffff801`a6190000 fffff801`a619e000   hwpolicy.sys
    Daemon tools, Alcohol 120% and Power Archiver Pro uses SCSI Pass Through Direct (SPTD), which is a well known cause for BSOD's.
    Please remove Daemon Tools and run the SPTD pass through remover.

    1. Uninstall Daemon Tools
    2. Download the SPTD standalone installer and follow these steps:
      • Double click the executable to open it
      • Click on the button shown below




    If the button is grayed out, like in the image, there is no more SPTD installation on your system, and you can close the window
      My System SpecsSystem Spec


  3. Joined : Aug 2015
    Posts : 14
    windows 10 64bit pro
       22 Feb 2016 #3

    still got the problem, have uploadet new DM log collector fil
    hope that someone can help me

    axe0 said: View Post
    Uninstall Bitdefender and replace it with Windows Defender
    How to uninstall Bitdefender 2016
    Code:
    Unloaded modules:
    fffff801`a67f0000 fffff801`a67ff000   dump_storpor
    fffff801`a7800000 fffff801`a7d72000   dump_iaStorA
    fffff801`a7da0000 fffff801`a7dbc000   dump_dumpfve
    fffff801`a7280000 fffff801`a7293000   dam.sys 
    fffff801`a5820000 fffff801`a5828000   bdelam.sys
    fffff801`a6190000 fffff801`a619e000   hwpolicy.sys
    Daemon tools, Alcohol 120% and Power Archiver Pro uses SCSI Pass Through Direct (SPTD), which is a well known cause for BSOD's.
    Please remove Daemon Tools and run the SPTD pass through remover.

    1. Uninstall Daemon Tools
    2. Download the SPTD standalone installer and follow these steps:
      • Double click the executable to open it
      • Click on the button shown below




    If the button is grayed out, like in the image, there is no more SPTD installation on your system, and you can close the window
      My System SpecsSystem Spec


  4. Joined : Jun 2015
    Posts : 10,897
    Windows 10 Pro / Windows 10 TP / Windows 8.1 Pro / Windows 7 Pro
       22 Feb 2016 #4

    Please upload the file again.
      My System SpecsSystem Spec


  5. Joined : Aug 2015
    Posts : 14
    windows 10 64bit pro
       23 Feb 2016 #5

    hello

    this is the new DM log collector file.. hope for help
      My System SpecsSystem Spec


  6. Joined : Jun 2015
    Posts : 10,897
    Windows 10 Pro / Windows 10 TP / Windows 8.1 Pro / Windows 7 Pro
       23 Feb 2016 #6

    It is recommended to keep software and drivers up to date, please update following driver
    Driver Reference Table - ElbyCDIO.sys

    The crash is a 0x1A(MEMORY_MANAGEMENT) what simply means corruption somewhere in the mememory management mechanism although this meganism is quite large (memory, pagefile, hard drive, vram of the GPU)
    I have a few things to try to start with, please test your system after every change and let me know how it goes
    1.
    Please check in Google Chrome if hardware acceleration is enabled:
    • In the right upper corner, click on and choose settings.
    • Scroll below and click on 'advanced settings', scroll all the way to the end of the settings.
    • In the part 'system' is the option to enable/disable hardware acceleration.
    • If this option is enabled, disable it and let me know how it goes.

    Hardware acceleration makes Google Chrome using hardware to execute some functionality faster then possible with software, this however could sometimes cause problems.

    2.



    Microsoft-Windows-Kernel-Power EventID 41 Version 3 Level 1 Task 63 Diagnostic Test Microsoft-Windows-Kernel-Power EventID 41 Version 3 Level 1 Task 63
     RAM TEST

    Run MemTest86+ to analyse your RAM. MemTest86+ - Test RAM - Windows 10 Forums

    Note   Note


    MemTest86+ needs to be run for at least 8 complete passes for conclusive results. Set it running before you go to bed and leave it overnight. We're looking for zero errors here. Even a single error will indicate RAM failure.


    3.



    Microsoft-Windows-Kernel-Power EventID 41 Version 3 Level 1 Task 63 Diagnostic Test Microsoft-Windows-Kernel-Power EventID 41 Version 3 Level 1 Task 63
     DRIVER VERIFIER

    warning   Warning
    Please make a backup of your important files and get your rescue media or create one.
    Please create a restore point.

    Please follow this tutorial to run driver verifier.

    Driver verifier stresses your drivers and will crash your pc if any driver fails due to a violation.

    Driver verifier should be performed for a max of 48 hours, or when you have a bluescreen, whatever comes first.

    If driver verifier has found a violation and you can't get back into windows normally, try to boot into safe mode and reset in safe mode driver verifier, or in the troubleshooting options open command prompt and type verifier /reset.

    Note   Note
    Your system will act very sluggishly while driver verifier is enabled, this is normal as your drivers will be being subjected to heavy testing in order to make them crash.

    Code:
    *******************************************************************************
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    *******************************************************************************
    
    MEMORY_MANAGEMENT (1a)
        # Any other values for parameter 1 must be individually examined.
    Arguments:
    Arg1: 0000000000041792, A corrupt PTE has been detected. Parameter 2 contains the address of
        the PTE. Parameters 3/4 contain the low/high parts of the PTE.
    Arg2: fffff6827b9661a8
    Arg3: 0000000002000000
    Arg4: 0000000000000000
    
    Debugging Details:
    ------------------
    
    
    MEMORY_CORRUPTOR:  ONE_BIT
    
    BUGCHECK_STR:  0x1a_41792
    
    CUSTOMER_CRASH_COUNT:  1
    
    DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
    
    PROCESS_NAME:  chrome.exe
    
    CURRENT_IRQL:  2
    
    ANALYSIS_VERSION: 6.3.9600.17336 (debuggers(dbg).150226-1500) amd64fre
    
    STACK_TEXT:  
    ffffd000`25271238 fffff800`4597bb8b : 00000000`0000001a 00000000`00041792 fffff682`7b9661a8 00000000`02000000 : nt!KeBugCheckEx
    ffffd000`25271240 fffff800`45847543 : 00000000`00000000 ffffd000`25271509 00000000`00000000 00007ff7`20646156 : nt! ?? ::FNODOBFM::`string'+0x15d8b
    ffffd000`25271440 fffff800`45c47950 : 00000000`00000000 ffffe001`f27356c0 ffffe001`f565c080 ffffe001`f11d5080 : nt!MiDeleteVad+0x3a3
    ffffd000`25271570 fffff800`45c47777 : 00000000`00040000 ffffe001`f565c080 00000000`00000001 ffffe001`f11d5080 : nt!MmCleanProcessAddressSpace+0x94
    ffffd000`252715d0 fffff800`45bdf19b : ffffe001`f11d5080 ffffc001`bd5ae560 ffffd000`252716c0 ffffe001`f565c080 : nt!PspRundownSingleProcess+0x117
    ffffd000`25271650 fffff800`45c8e756 : fffff6e0`c0000005 ffffe001`f565c080 ffffd000`25271a00 ffffe001`f565c128 : nt!PspExitThread+0x4f7
    ffffd000`25271790 fffff800`4588eb42 : ffffe001`f954d220 000000e6`ed5ff438 00000249`e3717b50 ffffe001`00000001 : nt!KiSchedulerApcTerminate+0x2e
    ffffd000`252717c0 fffff800`4595a810 : 00000000`00000000 00000249`e3717b50 00000000`00000014 ffffe001`00000000 : nt!KiDeliverApc+0x2f2
    ffffd000`25271850 fffff800`45961d4a : 00000000`00000000 fffff800`458e6344 ffffe001`f954d220 00000249`e37150a0 : nt!KiInitiateUserApc+0x70
    ffffd000`25271990 00007ff9`cb2a8794 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiSystemServiceExit+0x9f
    000000e6`ed5ff3d8 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : 0x00007ff9`cb2a8794
    
    
    STACK_COMMAND:  kb
    
    SYMBOL_NAME:  ONE_BIT
    
    FOLLOWUP_NAME:  MachineOwner
    
    MODULE_NAME: hardware
    
    IMAGE_NAME:  memory_corruption
    
    DEBUG_FLR_IMAGE_TIMESTAMP:  0
    
    IMAGE_VERSION:  
    
    FAILURE_BUCKET_ID:  MEMORY_CORRUPTION_ONE_BIT
    
    BUCKET_ID:  MEMORY_CORRUPTION_ONE_BIT
    
    ANALYSIS_SOURCE:  KM
    
    FAILURE_ID_HASH_STRING:  km:memory_corruption_one_bit
    
    FAILURE_ID_HASH:  {e3faf315-c3d0-81db-819a-6c43d23c63a7}
    
    Followup: MachineOwner
      My System SpecsSystem Spec


  7. Joined : Aug 2015
    Posts : 14
    windows 10 64bit pro
       26 Feb 2016 #7

    Hello

    i got a new Microsoft-Windows-Kernel-Power EventID 41 Version 3 Level 1 Task 63 and i have also run sfc/scannow :"Windows protection found corrup files but was unable to fix some of them "

    i have uploadet a new file, hope that you can help me, i have also orderd new ram( i run 1 mem test but no problems was found. is the problem motherboard? or PSU? or the GTX 980 4 GGB?
      My System SpecsSystem Spec


  8. Joined : Jun 2015
    Posts : 10,897
    Windows 10 Pro / Windows 10 TP / Windows 8.1 Pro / Windows 7 Pro
       26 Feb 2016 #8

    Why did you order new ram if the test didn't find any problems in the first place?

    Try following command in admin command prompt
    Code:
    DISM /Online /Cleanup-Image /RestoreHealth
    If there are problems with RestoreHealth, please follow step 6 or 7 (depending on the file you have from the download) from the tutorial DISM - Repair Windows 10 Image - Tutorial
      My System SpecsSystem Spec


  9. Joined : Aug 2015
    Posts : 14
    windows 10 64bit pro
       26 Feb 2016 #9

    i guess that maybe it is a RAm problem or i maybe the motherboard is defective, all this problems is on a new bulid computer.
    i have a old laptop whit windows 10 64 bit and bitdefender 2016, no probles at all, and i use the same software on the new bulid wher i get all the bluesreens. So i hope that i will get a RMA on the motherboard.
      My System SpecsSystem Spec


  10. Joined : Jun 2015
    Posts : 10,897
    Windows 10 Pro / Windows 10 TP / Windows 8.1 Pro / Windows 7 Pro
       26 Feb 2016 #10

    That isn't really a thought that I would say is correct (based on the result of the test according to you), do not forget that even though your software is the same doesn't mean your systems are identical.

    Another thing I want to say is, don't do anything in a rush as it may waste money for no reason.
      My System SpecsSystem Spec


 
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