Windows 10: Brand new Build getting BSOD System_Service_Exception

  1.    19 Feb 2016 #1

    Brand new Build getting BSOD System_Service_Exception


    Hello All

    I have build a new gaming rig and installed Windows 10 pro but I have been getting bsod's and cannot figure out what is going on. I had it overclocked but since removed the overclock to trouble shoot the bsod. I have also run memtestx86 for 9 passes and no errors there. So I am reaching out for some help in solving the bsod the particular bsod that is coming up is System_Service_Exception. If anyone can help out that would be great!

    Thanks

    DWisenbaugh
      My ComputerSystem Spec


  2. Posts : 12,496
    Windows 10 Pro
       20 Feb 2016 #2

    Uninstall Webroot while troubleshooting and use Windows Defender as alternative.

    Check Evga for driver updates for the Marvell sata controller driver

    Uninstall everything of Nvidia using Display Driver Uninstaller and install new drivers from Nvidia. Be sure the clean install box is checked and only install the Graphics driver and the PhysX driver.
    Attachment 65244
    Code:
    6: kd> lmvm WRkrn
    start             end                 module name
    fffff800`b3760000 fffff800`b377f000   WRkrn    T (no symbols)           
        Loaded symbol image file: WRkrn.sys
        Image path: \SystemRoot\System32\drivers\WRkrn.sys
        Image name: WRkrn.sys
        Timestamp:        Wed Jul 22 17:20:08 2015 (55AFB4A8)
        CheckSum:         0002B71A
        ImageSize:        0001F000
        Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
    
    0: kd> lmvm mvs91xx
    start             end                 module name
    fffff801`bbef0000 fffff801`bbf82000   mvs91xx  T (no symbols)           
        Loaded symbol image file: mvs91xx.sys
        Image path: \SystemRoot\System32\drivers\mvs91xx.sys
        Image name: mvs91xx.sys
        Timestamp:        Tue Oct 09 10:50:58 2012 (5073E572)
        CheckSum:         00050AB0
        ImageSize:        00092000
        Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
    
    0: kd> lmvm nvlddmkm
    start             end                 module name
    fffff801`beaa0000 fffff801`bf6c5000   nvlddmkm   (deferred)             
        Image path: \SystemRoot\system32\DRIVERS\nvlddmkm.sys
        Image name: nvlddmkm.sys
        Timestamp:        Tue Feb 09 05:28:39 2016 (56B96AF7)
        CheckSum:         00BF2DF6
        ImageSize:        00C25000
        Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
      My ComputersSystem Spec

  3.    23 Feb 2016 #3

    axe0 said: View Post
    Uninstall Webroot while troubleshooting and use Windows Defender as alternative.

    Check Evga for driver updates for the Marvell sata controller driver

    Uninstall everything of Nvidia using Display Driver Uninstaller and install new drivers from Nvidia. Be sure the clean install box is checked and only install the Graphics driver and the PhysX driver.
    Attachment 65244
    Code:
    6: kd> lmvm WRkrn
    start             end                 module name
    fffff800`b3760000 fffff800`b377f000   WRkrn    T (no symbols)           
        Loaded symbol image file: WRkrn.sys
        Image path: \SystemRoot\System32\drivers\WRkrn.sys
        Image name: WRkrn.sys
        Timestamp:        Wed Jul 22 17:20:08 2015 (55AFB4A8)
        CheckSum:         0002B71A
        ImageSize:        0001F000
        Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
    
    0: kd> lmvm mvs91xx
    start             end                 module name
    fffff801`bbef0000 fffff801`bbf82000   mvs91xx  T (no symbols)           
        Loaded symbol image file: mvs91xx.sys
        Image path: \SystemRoot\System32\drivers\mvs91xx.sys
        Image name: mvs91xx.sys
        Timestamp:        Tue Oct 09 10:50:58 2012 (5073E572)
        CheckSum:         00050AB0
        ImageSize:        00092000
        Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
    
    0: kd> lmvm nvlddmkm
    start             end                 module name
    fffff801`beaa0000 fffff801`bf6c5000   nvlddmkm   (deferred)             
        Image path: \SystemRoot\system32\DRIVERS\nvlddmkm.sys
        Image name: nvlddmkm.sys
        Timestamp:        Tue Feb 09 05:28:39 2016 (56B96AF7)
        CheckSum:         00BF2DF6
        ImageSize:        00C25000
        Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
    Axe thanks for the suggestions, I did as you recommended and the system was running fine till today when i got another bsod System_service_exception(apd.sys), will attach the dump for it to be looked at , I have went through and updated my drivers to the latest that I could for windows 10 on all my devices. not sure what is causing the bsod's still..

    again any help is appreciated .
    thanks
    dcaldessa
      My ComputerSystem Spec


  4. Posts : 12,496
    Windows 10 Pro
       24 Feb 2016 #4

    The Intel network drivers have been flagged
    Driver Reference Table - e1i63x64.sys
    According to your files you have a mobile system (laptop, tablet, notebook, surface), but your given specs say you have a pc.
    If you have a mobile system, check the manufacturer for drivers, else check Intel for drivers.
    Code:
    4: kd> lmvm e1i63x64
    start             end                 module name
    fffff800`ccdd0000 fffff800`cce49000   e1i63x64 T (no symbols)           
        Loaded symbol image file: e1i63x64.sys
        Image path: \SystemRoot\System32\drivers\e1i63x64.sys
        Image name: e1i63x64.sys
        Timestamp:        Thu Mar 26 21:24:57 2015 (55146B19)
        CheckSum:         00081A0A
        ImageSize:        00079000
        Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
      My ComputersSystem Spec


 

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