Unpredictable BSOD Critical process died - dell xps 15


  1. Posts : 2
    Windows 10
       #1

    Unpredictable BSOD Critical process died - dell xps 15


    Greetings!

    I tend to get a BSOD when working in visual studio, often when doing something requiring heavy processing but occasionally simple things. The BSOD simply says CRITICAL_PROCESS_DIED. In googling, it seems that might be a driver error. I tried running the verifydriver, following the directions of a windows post I found, which caused the computer to bluescreen before loading windows every time with a driver error that did not specify a specific driver that caused the problem. I'm hoping that will be somewhere in the minidump that should be within the attachment (created by following the posting directions). I was not able to figure out from the minidump what driver might specifically be the problem, if I'm even barking up the right tree about a driver issue in the first place. There doesn't appear to be any minidump from the critical process errors unfortunately.

    I've tried to do all I could on my own by searching for processes and answers before posting here. Thanks for the help!!
      My Computer


  2. Posts : 654
    windows 10 Pro
       #2

    The dumpfile blames
    Code:
     *******************************************************************************
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    *******************************************************************************
    Use !analyze -v to get detailed debugging information.
    BugCheck C4, {2000, fffff8017053801c, 0, 306c4c44}
    *** WARNING: Unable to verify timestamp for dlkmd.sys
    *** ERROR: Module load completed but symbols could not be loaded for dlkmd.sys
    Probably caused by : dlkmd.sys ( dlkmd+5801c )

    Driver Description: WDDM KMD Loader - DisplayLink Core Software
    Driver Update Site: USB to video download: http://www.displaylink.com/support/downloads.php
    Other portions of the software must be downloaded from the OEM

    download latest windows 10 driver http://www.displaylink.com/downloads/windows

    If this does not stop the BSOD, look at the supportpage from Dell for additional drivers ?
      My Computer


  3. Posts : 2
    Windows 10
    Thread Starter
       #3

    Thanks for your help. I installed the newest version of the driver and things seemed ok for about a day, but now I am getting frequent bluescreens again "CRITICAL PROCESS DIED". I have tried to change my system settings to create a minidump on bluescreens, but it seems I am not getting an updated minidump, just the one from last week. I will attach a new dm_log which will have updated information but unfortunately not a new minidump. I hope this yields some useful information.

    Thanks!
      My Computer


 

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