Windows 10: BSOD caused by hal.dll

  1.    18 Feb 2016 #1

    BSOD caused by hal.dll


    I've been having a series of BSODs and I have exhausted all my knowledge and patience trying to figure it out. The last two happened when I wasn't even doing anything on the computer. There were no applications opened or anything, minus the background applications. And I didn't have any devices plugged in both times. When I ran a program called BlueScreenView, it said these BSODs were caused by the driver hal.dll at address hal.dll+1b675. I'm guessing then that they are caused by a hardware or driver issue. Please help me anyway you can.
      My ComputerSystem Spec


  2. Posts : 12,302
    Windows 10 Pro
       19 Feb 2016 #2

    Both crashes are caused by the network drivers, please check Dell for updates or reinstall the drivers
    Code:
    *******************************************************************************
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    *******************************************************************************
    
    Use !analyze -v to get detailed debugging information.
    
    BugCheck A, {8, 2, 0, fffff80019c22675}
    
    *** WARNING: Unable to verify timestamp for Netwbw02.sys
    *** ERROR: Module load completed but symbols could not be loaded for Netwbw02.sys
    Probably caused by : Netwbw02.sys ( Netwbw02+92575 )
    
    Followup: MachineOwner
    
    0: kd> lmvm Netwbw02
    start             end                 module name
    fffff801`15340000 fffff801`156c9000   Netwbw02 T (no symbols)           
        Loaded symbol image file: Netwbw02.sys
        Image path: Netwbw02.sys
        Image name: Netwbw02.sys
        Timestamp:        Tue Nov 03 15:30:10 2015 (5638C4F2)
        CheckSum:         003608BB
        ImageSize:        00389000
        Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
      My ComputersSystem Spec

  3.    19 Feb 2016 #3

    axe0 said: View Post
    Both crashes are caused by the network drivers, please check Dell for updates or reinstall the drivers
    Code:
    *******************************************************************************
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    *******************************************************************************
    
    Use !analyze -v to get detailed debugging information.
    
    BugCheck A, {8, 2, 0, fffff80019c22675}
    
    *** WARNING: Unable to verify timestamp for Netwbw02.sys
    *** ERROR: Module load completed but symbols could not be loaded for Netwbw02.sys
    Probably caused by : Netwbw02.sys ( Netwbw02+92575 )
    
    Followup: MachineOwner
    
    0: kd> lmvm Netwbw02
    start             end                 module name
    fffff801`15340000 fffff801`156c9000   Netwbw02 T (no symbols)           
        Loaded symbol image file: Netwbw02.sys
        Image path: Netwbw02.sys
        Image name: Netwbw02.sys
        Timestamp:        Tue Nov 03 15:30:10 2015 (5638C4F2)
        CheckSum:         003608BB
        ImageSize:        00389000
        Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4


    Bless you sir!
      My ComputerSystem Spec


  4. Posts : 12,302
    Windows 10 Pro
       19 Feb 2016 #4

    Let me know how it goes
      My ComputersSystem Spec


 

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