Windows 10: Whea_uncorrectable_error Solved

  1. Posts : 2
    Windows 10 Pro x64
       18 Feb 2016 #1


    Hi! I am having a bit of trouble every time I run a game where after a few minutes I will get a blue screen with the WHEA_UNCORRECTABLE_ERROR.
    So far I have tried chkdsk, sfc scan, DISM, defragment, and I updated my bios and reset my bios. All of the tests I mentioned have had no errors in them.

    2/19/16 Update
    I tried safe mode with networking and tried to play Black Desert Online CBT2 and received the WHEA UNCORRECTABLE ERROR there as well.
    Last edited by Sukae; 19 Feb 2016 at 12:08. Reason: Tried Safe Mode
      My ComputerSystem Spec

  2. axe0's Avatar
    Posts : 13,707
    Windows 10 Pro
       19 Feb 2016 #2

    All your dumps are showing read errors on the level 1 cache of the CPU
    If you are overclocking anything, revert back to stock and test your system

    Whea_uncorrectable_error Diagnostic Test Whea_uncorrectable_error

    Run Prime95 and/or IntelBurnTest to stress test your CPU. Prime95 - Stress Test Your CPU - Windows 10 Forums CPU - Stress Test Using IntelBurnTest - Windows 7 Help Forums

    Note   Note
    If you're overclocking anything, please stop it and set everything back to default while troubleshooting

    warning   Warning
    Your CPU temperatures will rise quickly while under this stress test. Keep a keen eye on them and abort the test if overheating occurs.

    3: kd> !errrec ffffe000`8dc8d028
    Common Platform Error Record @ ffffe0008dc8d028
    Record Id     : 01d169b279a6c1b4
    Severity      : Fatal (1)
    Length        : 928
    Creator       : Microsoft
    Notify Type   : Machine Check Exception
    Timestamp     : 2/17/2016 21:04:14 (UTC)
    Flags         : 0x00000000
    Section 0     : Processor Generic
    Descriptor    @ ffffe0008dc8d0a8
    Section       @ ffffe0008dc8d180
    Offset        : 344
    Length        : 192
    Flags         : 0x00000001 Primary
    Severity      : Fatal
    Proc. Type    : x86/x64
    Instr. Set    : x64
    Error Type    : Cache error
    Operation     : Data Read
    Flags         : 0x00
    Level         : 1
    CPU Version   : 0x0000000000100fa0
    Processor ID  : 0x0000000000000002
    Section 1     : x86/x64 Processor Specific
    Descriptor    @ ffffe0008dc8d0f0
    Section       @ ffffe0008dc8d240
    Offset        : 536
    Length        : 128
    Flags         : 0x00000000
    Severity      : Fatal
    Local APIC Id : 0x0000000000000002
    CPU Id        : a0 0f 10 00 00 08 06 02 - 09 20 80 00 ff fb 8b 17
                    00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00
                    00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00
    Proc. Info 0  @ ffffe0008dc8d240
    Section 2     : x86/x64 MCA
    Descriptor    @ ffffe0008dc8d138
    Section       @ ffffe0008dc8d2c0
    Offset        : 664
    Length        : 264
    Flags         : 0x00000000
    Severity      : Fatal
    Error         : DCACHEL1_DRD_ERR (Proc 3 Bank 0)
      Status      : 0xb640a00000000135
      Address     : 0x000000014c99ba00
      Misc.       : 0x0000000000000000
      My ComputersSystem Spec

  3. Posts : 2
    Windows 10 Pro x64
    Thread Starter
       19 Feb 2016 #3

    Hi thanks for the reply! I ended up reapplying thermal paste. My processor wasn't overclocked but I took out the CMOS battery anyway to reset things. My heatsink pulling it out ended up bending my phenoms processor pins and so I decided to use my amd Athlon 2. So in some way or another crisis averted. Haven't had a crash yet been testing.
      My ComputerSystem Spec


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