Bugcheck BSOD while gaming

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  1. gil
    Posts : 193
    Microsoft Windows 10 Pro 64-bit 10586 Multiprocessor Free
       #1

    Bugcheck BSOD while gaming


    Hi...
    again :)

    So while I was gaming in Star Citizen and having GPU-Z running in background, the game froze and I got BSOD with the message:
    CLOCK_WATCHDOG_TIMEOUT

    So I opened the .dmp file and this is what I got:

    Loading Dump File [C:\Users\Gil\Desktop\021816-13859-01.dmp]
    Mini Kernel Dump File: Only registers and stack trace are available


    Code:
    ************* Symbol Path validation summary **************
    Response                         Time (ms)     Location
    Deferred                                       SRV*D:\SymCache*http://msdl.microsoft.com/download/symbols
    Symbol search path is: SRV*D:\SymCache*http://msdl.microsoft.com/download/symbols
    Executable search path is: 
    Windows 10 Kernel Version 10586 MP (8 procs) Free x64
    Product: WinNt, suite: TerminalServer SingleUserTS
    Built by: 10586.103.amd64fre.th2_release.160126-1819
    Machine Name:
    Kernel base = 0xfffff800`a341c000 PsLoadedModuleList = 0xfffff800`a36facf0
    Debug session time: Thu Feb 18 22:40:31.707 2016 (UTC + 11:00)
    System Uptime: 0 days 1:15:43.407
    Loading Kernel Symbols
    .
    
    
    Press ctrl-c (cdb, kd, ntsd) or ctrl-break (windbg) to abort symbol loads that take too long.
    Run !sym noisy before .reload to track down problems loading symbols.
    
    
    ..............................................................
    ................................................................
    ................................................................
    ...
    Loading User Symbols
    Loading unloaded module list
    ...........
    *******************************************************************************
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    *******************************************************************************
    
    
    Use !analyze -v to get detailed debugging information.
    
    
    BugCheck 101, {18, 0, ffffd000355e6180, 2}
    
    
    Probably caused by : Unknown_Image ( ANALYSIS_INCONCLUSIVE )
    
    
    Followup:     MachineOwner
    ---------
    I have no idea what to do next....
    Some more info:

    Code:
    ==================================================
    Dump File         : 021816-13859-01.dmp
    Crash Time        : 18/02/2016 10:40:31 PM
    Bug Check String  : 
    Bug Check Code    : 0x00000101
    Parameter 1       : 00000000`00000018
    Parameter 2       : 00000000`00000000
    Parameter 3       : ffffd000`355e6180
    Parameter 4       : 00000000`00000002
    Caused By Driver  : ntoskrnl.exe
    Caused By Address : ntoskrnl.exe+142480
    File Description  : 
    Product Name      : 
    Company           : 
    File Version      : 
    Processor         : x64
    Crash Address     : ntoskrnl.exe+142480
    Stack Address 1   : 
    Stack Address 2   : 
    Stack Address 3   : 
    Computer Name     : 
    Full Path         : C:\Users\Gil\Desktop\021816-13859-01.dmp
    Processors Count  : 8
    Major Version     : 15
    Minor Version     : 10586
    Dump File Time    : 18/02/2016 10:41:16 PM
    ==================================================
    appreciate any help...

    EDIT: I have one theory. I saw in event viewer the WHEA warning as well... my current theory is that I run a 3.5GHz Ivy Bridge which is overclocked to 4.5GHz. BUT, yesterday I went to my BIOS settings and decided to ENABLE C3, C6 and C state package. I believe they are not desirable with OC CPUs. So I just disabled them but I still have C1E state set to enabled.
    Also, I do not OC my GPU.
    All my components are water cooled, both GPU's and CPU.
    The Ivy bridge Core i7 3770K, is delidded and I used Cool Laboratory LiquidUltra thermal paste, so temps are not an issue with my current beast of cooling system (3 huge radiators and plenty of fans).

    Additionally, this happened while playing Star Citizen, which currently only utilize CPU more over GPU for graphics and since my C states were enabled, probably this caused a conflict.

    I'll have to retry this...
    Attachment 64844
    Attachment 64843
    Last edited by gil; 18 Feb 2016 at 07:36.
      My Computer


  2. Posts : 14,901
    Windows 10 Pro
       #2

    warning   Warning
    Programs that claim to update your drivers install either the wrong or corrupted drivers.
    If you have installed any driver with Driver Booster 3, please remove them as it may cause trouble.


    Remove the OC'ing as first step and second step is: update your Intel Rapid Storage Technology drivers or remove the related software.
    Driver Reference Table - iaStorA.sys
    Code:
    ffffd000`21be01b8  fffff801`459ff700Unable to load image iaStorA.sys, Win32 error 0n2
    *** WARNING: Unable to verify timestamp for iaStorA.sys
    *** ERROR: Module load completed but symbols could not be loaded for iaStorA.sys
     iaStorA+0x8f700
    
    7: kd> lmvm iaStorA
    start             end                 module name
    fffff801`45970000 fffff801`45c39000   iaStorA  T (no symbols)           
        Loaded symbol image file: iaStorA.sys
        Image path: iaStorA.sys
        Image name: iaStorA.sys
        Timestamp:        Sat May 03 01:06:56 2014 (53642510)
        CheckSum:         000B0574
        ImageSize:        002C9000
        Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
      My Computers


  3. gil
    Posts : 193
    Microsoft Windows 10 Pro 64-bit 10586 Multiprocessor Free
    Thread Starter
       #3

    axe0 said:
    warning   Warning
    Programs that claim to update your drivers install either the wrong or corrupted drivers.
    If you have installed any driver with Driver Booster 3, please remove them as it may cause trouble.


    Remove the OC'ing as first step and second step is: update your Intel Rapid Storage Technology drivers or remove the related software.
    Driver Reference Table - iaStorA.sys
    Code:
    ffffd000`21be01b8  fffff801`459ff700Unable to load image iaStorA.sys, Win32 error 0n2
    *** WARNING: Unable to verify timestamp for iaStorA.sys
    *** ERROR: Module load completed but symbols could not be loaded for iaStorA.sys
     iaStorA+0x8f700
    
    7: kd> lmvm iaStorA
    start             end                 module name
    fffff801`45970000 fffff801`45c39000   iaStorA  T (no symbols)           
        Loaded symbol image file: iaStorA.sys
        Image path: iaStorA.sys
        Image name: iaStorA.sys
        Timestamp:        Sat May 03 01:06:56 2014 (53642510)
        CheckSum:         000B0574
        ImageSize:        002C9000
        Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4

    1. How/where did you get that from???
    2. Is this driver required for SSD drives? or required at all?
    3. searching the intel website, I'm not sure which is the correct one for me.

    EDIT: Correction my CPU is @ 4.7Ghz. I disabled the C states except C1E.
    I ran Prime95 with blend mode and RAM usage of 13.5GB and 15min FFT for 7 hours with no issues.
    I then ran Aida64 benchmark stress test for 1 hour and no issues.
    Last edited by gil; 20 Feb 2016 at 04:57.
      My Computer


  4. Posts : 14,901
    Windows 10 Pro
       #4

    1. Which part do you mean? Driver Booster 3 or the Intel part?
    2. The software isn't, but the drivers are which I notice appear to be likely in the chipset drivers which are currently in the BETA for Windows 10.
    ASUSTeK Computer Inc. -Support- Driver & Tools - P8Z77-V DELUXE

    Code:
    Name    Intel(R) 7 Series/C216 Chipset Family SATA AHCI Controller
    Manufacturer    Intel Corporation
    Status    OK
    PNP Device ID    PCI\VEN_8086&DEV_1E02&SUBSYS_84CA1043&REV_04\3&11583659&0&FA
    I/O Port    0x0000F090-0x0000F097
    I/O Port    0x0000F080-0x0000F083
    I/O Port    0x0000F070-0x0000F077
    I/O Port    0x0000F060-0x0000F063
    I/O Port    0x0000F020-0x0000F03F
    Memory Address    0xF7F32000-0xF7F327FF
    IRQ Channel    IRQ 4294967293
    Driver    c:\windows\system32\drivers\iastora.sys (13.1.0.1058, 656.35 KB (672,104 bytes), 11/08/2015 7:49 AM)
    3. See answer 2
      My Computers


  5. gil
    Posts : 193
    Microsoft Windows 10 Pro 64-bit 10586 Multiprocessor Free
    Thread Starter
       #5

    I found one here:
    Station-Drivers - P8Z77-V DELUXE

    Version 12.8.20.1002 (Win-7/8/8.1)
    but not win 10

    Would you recommend that?

      My Computer


  6. Posts : 14,901
    Windows 10 Pro
       #6

    Recommended is to install the drivers ASUS provides, no other unless it is directly from the company providing the driver.
      My Computers


  7. gil
    Posts : 193
    Microsoft Windows 10 Pro 64-bit 10586 Multiprocessor Free
    Thread Starter
       #7

    it's strange because I'm getting a message "A new version is already installed. Are you sure you want to downgrade?"

    That's from the Chipset_Win10_V10117 driver I downloaded form Asus.
      My Computer


  8. Posts : 14,901
    Windows 10 Pro
       #8

    From where did you download the current installed version?
      My Computers


  9. gil
    Posts : 193
    Microsoft Windows 10 Pro 64-bit 10586 Multiprocessor Free
    Thread Starter
       #9
      My Computer


  10. Posts : 14,901
    Windows 10 Pro
       #10

    That explains it, download the drivers from ASUSTeK Computer Inc. -Support- Driver & Tools - P8Z77-V DELUXE
    for your motherboard. Download no beta, if any driver is beta then download an older version.
      My Computers


 

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