1.    17 Feb 2016 #1
    Join Date : Feb 2016
    Eugene, OR
    Posts : 16
    Microsoft Windows 10 Pro 64-bit 10586 Multiprocessor Free

    System Thread Exception Not Handled.


    Okay so I have been having some blue screen issues. I have tried many troubleshooting solutions but I cannot seem to find out what is causing these issues and I need a hand. Minidump info included in link. Ran memtest today with 8 passes 0 Errors.
    Last edited by DragonVerity; 19 Feb 2016 at 12:15. Reason: Per recommended uploading instructions.
      My ComputerSystem Spec
  2.    19 Feb 2016 #2
    Join Date : Jun 2015
    Posts : 12,683
    Windows 10 Pro
      My ComputersSystem Spec
  3.    19 Feb 2016 #3
    Join Date : Feb 2016
    Eugene, OR
    Posts : 16
    Microsoft Windows 10 Pro 64-bit 10586 Multiprocessor Free
    Thread Starter

    Okay, I have adjusted my post per your request. For the sake of note I also wanted to expound upon my issues. My computer works perfectly 99% of the time as long as I am not gaming. I am seriously hoping against hope it's a driver issue that windows update can't pinpoint. If it is hardware, I need desperately to isolate the problem so I can replace the part. Thank you so much for your patience and your reply! You are too kind.
      My ComputerSystem Spec
  4.    19 Feb 2016 #4
    Join Date : Jun 2015
    Posts : 12,683
    Windows 10 Pro

    Analysing the 3 most recent crashes shows some graphics stuff (to keep it simple) and 1 of them shows the Hal.dll (Hardware Abstraction Layer) which is the Windows DLL that provides communication possibilities with the hardware.



    System Thread Exception Not Handled. Diagnostic test System Thread Exception Not Handled.
     GPU TEST

    Run Furmark to test your GPU. Furmark tutorial

    Note   Note
    Run Furmark for around 30 minutes


    warning   Warning
    Your GPU temperatures will rise quickly while Furmark is running. Keep a keen eye on them and abort the test if temperatures rise too high


    Something to note, if you are overclocking anything you need to revert back to stock and test your system.
    Code:
    1: kd> k
    Child-SP          RetAddr           Call Site
    ffffd000`205ee950 fffff800`80bcbe7f nt!KeAcquireInStackQueuedSpinLock+0x17
    ffffd000`205ee980 fffff800`80c1dfc3 dxgmms2!VidSchiCheckFlipQueueTimeout+0xbf
    ffffd000`205eea20 fffff800`80bcb580 dxgmms2!VidSchiCheckHwProgress+0xf3
    ffffd000`205eea80 fffff800`80c2a5fd dxgmms2!VidSchiScheduleCommandToRun+0x40
    ffffd000`205eeb80 fffff800`80c2a5c0 dxgmms2!VidSchiRun_PriorityTable+0x2d
    ffffd000`205eebd0 fffff800`ee95c5a5 dxgmms2!VidSchiWorkerThread+0x80
    ffffd000`205eec10 fffff800`ee9c0626 nt!PspSystemThreadStartup+0x41
    ffffd000`205eec60 00000000`00000000 nt!KiStartSystemThread+0x16
    
    
    0: kd> k
    Child-SP          RetAddr           Call Site
    fffff803`0118fd88 00000000`00000000 hal!guard_dispatch_icall_nop+0x10
    
    CPUID:        "Intel(R) Core(TM) i5-3570K CPU @ 3.40GHz"
    MaxSpeed:     3400
    CurrentSpeed: 3418
      My ComputersSystem Spec
  5.    21 Feb 2016 #5
    Join Date : Feb 2016
    Eugene, OR
    Posts : 16
    Microsoft Windows 10 Pro 64-bit 10586 Multiprocessor Free
    Thread Starter

    Okay I am working on this today, and I didn't consciously do anything to overclock, but I looked up how to stop overclocking in case I am and I read that there's a program for my Mobo called Asus AI Suite 3 which will tell me if I am overclocking. If I am I will set the BIOS to not be overclocking. (I think I did already because I went in and set it to default). I will then run furmark for 30 minutes, and keep a close eye.
      My ComputerSystem Spec
  6.    21 Feb 2016 #6
    Join Date : Feb 2016
    Eugene, OR
    Posts : 16
    Microsoft Windows 10 Pro 64-bit 10586 Multiprocessor Free
    Thread Starter

    I ran Furmark for about 31 minutes, at which point I hit F9 to take a screenshot and the program crashed. It didn't have any errors otherwise. I am confused, what should I do?
      My ComputerSystem Spec
  7.    22 Feb 2016 #7
    Join Date : Jun 2015
    Posts : 12,683
    Windows 10 Pro

    Run it again but longer and watch the temps
      My ComputersSystem Spec
  8.    24 Feb 2016 #8
    Join Date : Feb 2016
    Eugene, OR
    Posts : 16
    Microsoft Windows 10 Pro 64-bit 10586 Multiprocessor Free
    Thread Starter

    Ran second test


    Sorry for the long wait, but I finally got back to my computer today and ran another test. I ran it for 35 minutes this time, no errors. The temp was pretty fast to get to 81, the fan kicked in and then it stayed at 81 for 30 seconds or so, went to 82 and kept going up gradually until it hit 85 and pretty much hung there. I tried again to take a screenshot and it crashed again. What now? Longer?
      My ComputerSystem Spec
  9.    25 Feb 2016 #9
    Join Date : Jun 2015
    Posts : 12,683
    Windows 10 Pro

    If you haven't yet cleaned your system of any dust, I would suggest to do so and make sure the airflow is proper, also try to reseat your GPU, try to prevent any damage and check for any damage.
      My ComputersSystem Spec

 


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