Windows 10: Apc_index_mismatch

  1.    17 Feb 2016 #1

    Apc_index_mismatch


    My Hewlitt Packard laptop (windows 10 64 bit) gave a light blue screen when I was using it all of a sudden with the message

    "Your PC ran into a problem and needs to restart. We're just collecting some error info and then will restart soon (100% complete) If you'd like to know more you can serach online later form this error APC_INDEX_MISMATCH

    There is no other info and the screen stays like that. cant be shut down . What to do please?
    Thanks, mohini
    Last edited by mohinihom3e7; 18 Feb 2016 at 08:36. Reason: Improvement
      My ComputerSystem Spec

  2.    17 Feb 2016 #2

    it's not solved. I don't know what to do, its clicked as solved-a mistake on the website
      My ComputerSystem Spec


  3. Posts : 12,158
    Windows 10 Pro
       17 Feb 2016 #3

    Please read BSOD Posting Instructions & How to upload files

    You should be able to see a button called 'Mark solved' or something.
      My ComputersSystem Spec


 

Related Threads
I am continuously getting these errors after formats, resets, and everything i can think of. I've been told the hardware checks out and it must be a software issue, any help on the issue would be greatly appreciated.
Our Sites
Site Links
About Us
Windows 10 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 10" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd
All times are GMT -5. The time now is 04:00.
Find Us