Windows 10: Had BSOD upon computer start

  1.    17 Feb 2016 #1

    Had BSOD upon computer start

    So i had a BSOD upon computer startup, not sure what caused it my diagnostics says it was norton but i'm kind of suspicion on this as i have never had a issue with all the years i have used it, i collected the info from your own diagnostics collection tools, if you need any more info then that has collected do let me know. i only hope it was not norton i use it as its free from comcast and i like all the tools it has, and i have never noticed a performance hit from it.
      My ComputerSystem Spec

  2. axe0's Avatar
    Posts : 13,698
    Windows 10 Pro
       18 Feb 2016 #2

    Hi Tonyb,

    Unfortunately the cause is Norton, BUT if a crash only happens once then you have nothing to worry :)

    Driver Reference Table - BHDrvx64.sys
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    Use !analyze -v to get detailed debugging information.
    BugCheck 135, {ffffffffc0000005, ffffd0006cc8c7d0, fffff800d8b8f5d0, ffffc00127886100}
    *** WARNING: Unable to verify timestamp for BHDrvx64.sys
    *** ERROR: Module load completed but symbols could not be loaded for BHDrvx64.sys
    Probably caused by : BHDrvx64.sys ( BHDrvx64+e8c3f )
      My ComputersSystem Spec

  3.    18 Feb 2016 #3

    ugh so it was it looks like i will contact Symantec and see if they have a fix for this norton .sys file thanks for the speedy reply :)
      My ComputerSystem Spec

  4. axe0's Avatar
    Posts : 13,698
    Windows 10 Pro
       18 Feb 2016 #4

    As I mentioned, if there is no other bluescreen you don't have to do anything :)
    If bluescreens occur only once Windows handles it.
      My ComputersSystem Spec


Related Threads
Solved Can I start a computer remotely? in Network and Sharing
I have retired an old computer and placed it inside my home theater system. I have it networked, have installed Ethernet and use the TV as a monitor. Problem is that the TV is usually used by family in the evenings when I want to use it on the...
BSOD on my new computer in BSOD Crashes and Debugging
I have a problem with my new computer, i often get Blue Screens. I have reinstalled my computer, and i still get blue screens . I have removed my grafic card and i still get the blue screens, both in load and idle. Any help would be appreciated....
New Computer, New BSOD's in BSOD Crashes and Debugging
Just recently bought and built a computer and just started getting random BSOD's, normally not while playing games. I've tried to keep a close eye on my temps, and none have gotten above 85o C, but I'm still new to desktop computing and I am afraid...
BSOD when away from computer in BSOD Crashes and Debugging
Hey all, I am getting random crashes caused by ntoskrnl.exe when I am away from my computer. Not everytime I am away either. Haven't found another thread with the address I'm getting, so any help would be appreciated. PS in the logs there is...
Start not showing on 2d computer in Installation and Upgrade
hi guys, well Windows 10 installed smoothly starting from inside hub. The computer from my wife installed in the same way, BUT while i can get the STARTSCREEN, she gets the older start that was there in some of the previous builds. Anyone...
Our Sites
Site Links
About Us
Windows 10 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 10" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd
All times are GMT -5. The time now is 06:35.
Find Us