Windows 10: BAD_SYSTEM_CONFIG_INFO On Reboot Solved


  1. Posts : 5
    Windows 10 Education x64
       16 Feb 2016 #1

    BAD_SYSTEM_CONFIG_INFO On Reboot


    Hello,

    I'm receiving a BSOD with "BAD_SYSTEM_CONFIG_INFO" when I reboot my computer. I only noticed this since I turned on my MSI "Fast Boot," but this is a BIOS setting, so I don't know if it is related to the problem, since this error code (0x74) refers to a corrupted registry.

    When I restart, I get this BSOD every time, and then it reboots into Windows after the BSOD, every time.

    I ran "sfc /scannow" in an elevated command prompt, rebooted (got the BSOD again), and ran it again. Then I ran the dm_log_collector application. I attached my resulting .zip file.

    This is a brand new computer that I just built less than 2 weeks ago. Let me know if you need any further information.

    Thanks in advance!
      My ComputerSystem Spec


  2. Posts : 12,062
    Windows 10 Pro
       18 Feb 2016 #2

    The 0x74 refers to everything that is required for a proper boot which includes the BIOS.
    Turn off fast boot in the BIOS, per your description it causes the crash.
      My ComputersSystem Spec


  3. Posts : 5
    Windows 10 Education x64
    Thread Starter
       18 Feb 2016 #3

    Is there anyway I could fix this so that I can use Fast Boot and not get the BSOD?
      My ComputerSystem Spec


  4. Posts : 12,062
    Windows 10 Pro
       18 Feb 2016 #4

    Possibly, but I would recommend to backup your stuff first as it requires that you try different settings in the BIOS what may keep causing bluescreens and sometimes eventually prevents your system from booting.
      My ComputersSystem Spec


  5. Posts : 5
    Windows 10 Education x64
    Thread Starter
       18 Feb 2016 #5

    Thanks for taking the time to help me with this. I really appreciate it, and I haven't been able to find any similar issues through searching.

    I have everything important already backed up.

    I was trying different BIOS settings just now and discovered the following:

    • With Fast Boot disabled in the BIOS (and from the Fast Boot application), I don't encounter the BSOD.
    • Windows 8.1/10 WHQL Support was disabled. I enabled it. This changed several other related settings, namely only allowing UEFI Boot Mode (which I would expect to be standard for my system and Windows version). I thought maybe this was the problem. It seemed to make no difference.
    • This BIOS has two "Fast Boot" options: "Fast Boot" and "MSI Fast Boot." According to the manual,
      "MSI Fast Boot is the fastest way to boot the system. It will disable more devices to speed up system boot time which is faster than the boot time of Fast Boot."
      I tried both (separately, as they can't both be enabled) after enabling WHQL Support, and I encounter the BSOD on the first restart every time. Still, the second reboot that occurs after the BSOD is a significantly faster boot and does not result in the BSOD.


    Do you have any other suggestions?
      My ComputerSystem Spec


  6. Posts : 12,062
    Windows 10 Pro
       18 Feb 2016 #6

    I have given my suggestions, my recommendations is to disable it to prevent another crash.

    I don't have other suggestions, I am no specialist when it comes to BIOS tweaking because my BIOS is limited as I have a Dell laptop.
      My ComputersSystem Spec


  7. Posts : 5
    Windows 10 Education x64
    Thread Starter
       18 Feb 2016 #7

    Well, good news. Perhaps it was just fixed by MSI. Brand new drivers for my motherboard's sound and "Killer Network" application were just released this afternoon. I updated them just now and I don't get the BSOD anymore... I'm not sure if this is coincidence or pure luck, but it seems to be fine now.
      My ComputerSystem Spec


  8. Posts : 12,062
    Windows 10 Pro
       18 Feb 2016 #8

      My ComputersSystem Spec


 

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