Crashing only when playing certain games.

Page 2 of 2 FirstFirst 12

  1. Posts : 7
    Windows 10
    Thread Starter
       #11

    jds63 said:
    Seems AMD FX - 8320 processor you have will shutdown the PC by 90c not to damage it further. Now we know a source of a heating issue might be causing this, if due to CPU thermal paste, bad CPU Fan or excessive dust accumulation. Should clean inside of case regularly, mattering to conditions maybe at least once a month.
    Canned air is o.k. to use, fans and other parts over time can be damaged by dust and dirt, plus causing overheating and damaging parts even more.

    Need to measure Core temps of CPU, use combo of MSI and HWInfo or Riva Tuner. But never said PC shutdown just goes black or is it a blue screen ?
    Increasing settings in games if not proper may then cause it to crash or freeze up. CPU not a bad CPU, decently rated.

    I've been playing bns for 2 hours now and the cpu temps are at 79C , never higher. Its probably some dust but I dont think the black screens/crashs are cpu related since the game crashes way before reaching 90C.
      My Computer


  2. Posts : 3,264
    Windows 11 Pro 64 bit Version 21H2
       #12

    Sabin said:
    I've been playing bns for 2 hours now and the cpu temps are at 79C , never higher. Its probably some dust but I dont think the black screens/crashs are cpu related since the game crashes way before reaching 90C.
    Regardless those temps are high. Check inside of case if fan is running on CPU and try cleaning the dust with canned air you can purchase this at a store that sells computer accessories and some other type of electronic stores. Other then this since i do not know what dump file shows not going to assume too much yet.
      My Computer


  3. Posts : 14,903
    Windows 10 Pro
       #13

    It happens at random with Blade and Soul , and happens every 5 minutes with World of Warcraft.
    That sounds like a personal pc, however your activation is the kind that is used for enterprise systems owned by large companies.

    Troubleshooting a counterfeit installation is useless as it is not known what has been modified to your system.
    A counterfeit installation contains heavily modified code which causes the system to behave in unexpected ways.
    For this reason, analyzing counterfeit systems is unreliable and most analysts won't try it.
    I recommend to install a genuine copy of Windows.
    If, after you have installed a genuine copy of Windows, you still get BSOD's we'll be happy to assist you.
    Code:
      <ActivePartialProductKey>T83GX</ActivePartialProductKey>
      <ActiveProductKeyPid2>00331-10000-00001-AA801</ActiveProductKeyPid2>
      <OSVersion>10.0.10586.2.00010100.0.0.048</OSVersion>
      <ProductName>Windows 10 Pro</ProductName>
      <ProcessorArchitecture>x64</ProcessorArchitecture>
      <EditionId>Professional</EditionId>
      <BuildLab>10586.th2_release.160126-1819</BuildLab>
      <TimeZone>E. South America Standard Time(GMT-02:00)</TimeZone>
      <ActiveSkuId>2de67392-b7a7-462a-b1ca-108dd189f588</ActiveSkuId>
      <ActiveSkuDescription>Windows(R) Operating System, VOLUME_KMSCLIENT channel</ActiveSkuDescription>
      <ProductUniquenessGroups>55c92734-d682-4d71-983e-d6ec3f16059f</ProductUniquenessGroups>
      <ActiveProductKeyPKeyId>08e404fb-41f3-77ac-59ef-6e9f2d3f499d</ActiveProductKeyPKeyId>
      <ActiveProductKeyPidEx>03612-03311-000-000001-03-1033-10586.0000-3612015</ActiveProductKeyPidEx>
      <ActiveProductKeyChannel>Volume:GVLK</ActiveProductKeyChannel>
      <ActiveVolumeCustomerPid>03612-03308-234-932928-03-1033-10240.0000-0172014</ActiveVolumeCustomerPid>
      <OfflineInstallationId>144792525553432032115046758012614618290984498576371148340063282</OfflineInstallationId>
      <DomainJoined>false</DomainJoined>
    Forum rules
    4) No piracy or discussion of piracy allowed at all. Such as software, music, videos and other intellectual property violations (e.g. downloading youtube videos locally etc).
      My Computers


  4. Posts : 472
    Windows 10 Pro 64bit v1803 build 17133.73
       #14

    Temps are abnormally high. Something is breaking down in the temperature control circuitry chain. CPU thermal paste brake down, Dirty machine or no fan control in for the GPU. IMO.

    If this is an older PC or laptop it may be approaching end of life, drivers for temp monitoring and control no longer available etc.
      My Computer


  5. Posts : 14,903
    Windows 10 Pro
       #15

    @lopedoggie, no support may be given until the OP proves a genuine installation
      My Computers


  6. Posts : 3,264
    Windows 11 Pro 64 bit Version 21H2
       #16

    axe0 said:
    @lopedoggie, no support may be given until the OP proves a genuine installation
    Thanks Axe0 for seeing this, would of never known.
      My Computer


  7. Posts : 7
    Windows 10
    Thread Starter
       #17

    axe0 said:
    That sounds like a personal pc, however your activation is the kind that is used for enterprise systems owned by large companies.

    Troubleshooting a counterfeit installation is useless as it is not known what has been modified to your system.
    A counterfeit installation contains heavily modified code which causes the system to behave in unexpected ways.
    For this reason, analyzing counterfeit systems is unreliable and most analysts won't try it.
    I recommend to install a genuine copy of Windows.
    If, after you have installed a genuine copy of Windows, you still get BSOD's we'll be happy to assist you.
    Code:
      <ActivePartialProductKey>T83GX</ActivePartialProductKey>
      <ActiveProductKeyPid2>00331-10000-00001-AA801</ActiveProductKeyPid2>
      <OSVersion>10.0.10586.2.00010100.0.0.048</OSVersion>
      <ProductName>Windows 10 Pro</ProductName>
      <ProcessorArchitecture>x64</ProcessorArchitecture>
      <EditionId>Professional</EditionId>
      <BuildLab>10586.th2_release.160126-1819</BuildLab>
      <TimeZone>E. South America Standard Time(GMT-02:00)</TimeZone>
      <ActiveSkuId>2de67392-b7a7-462a-b1ca-108dd189f588</ActiveSkuId>
      <ActiveSkuDescription>Windows(R) Operating System, VOLUME_KMSCLIENT channel</ActiveSkuDescription>
      <ProductUniquenessGroups>55c92734-d682-4d71-983e-d6ec3f16059f</ProductUniquenessGroups>
      <ActiveProductKeyPKeyId>08e404fb-41f3-77ac-59ef-6e9f2d3f499d</ActiveProductKeyPKeyId>
      <ActiveProductKeyPidEx>03612-03311-000-000001-03-1033-10586.0000-3612015</ActiveProductKeyPidEx>
      <ActiveProductKeyChannel>Volume:GVLK</ActiveProductKeyChannel>
      <ActiveVolumeCustomerPid>03612-03308-234-932928-03-1033-10240.0000-0172014</ActiveVolumeCustomerPid>
      <OfflineInstallationId>144792525553432032115046758012614618290984498576371148340063282</OfflineInstallationId>
      <DomainJoined>false</DomainJoined>
    Forum rules

    Thanks for the fast reply. I had no idea the activation was false . I did choose the parts but I wasnt the one that built it(the store did that). The pc is more or less 5 months old now If I'm not mistaken and I've been having problems ever since I bought it. I hope it is related to that.

    Here is what I will do. I will buy a original copy of the Windows 10 Home and install as normal , I will try to run things as normal and I will post a new dump file for the new OS. Thanks for your patience and sorry for the inconvenience.
      My Computer


  8. Posts : 14,903
    Windows 10 Pro
       #18

    A store installs a counterfeit copy to save money on it and let you pay the full price so you think it is legit.

    Be sure to follow Windows 10 - Clean Install - Windows 10 Forums :)
      My Computers


 

  Related Discussions
Our Sites
Site Links
About Us
Windows 10 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 10" and related materials are trademarks of Microsoft Corp.

© Designer Media Ltd
All times are GMT -5. The time now is 02:34.
Find Us




Windows 10 Forums