Windows 10: Random BSOD kmode_exception_not_handled storport.sys Solved

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  1. Posts : 9
    Microsoft Windows 10 Pro 64-bit 10586 Multiprocessor Free
       15 Feb 2016 #1

    Random BSOD kmode_exception_not_handled storport.sys


    got this BSOD 2-3 time now while playing different game and it seem to be random was not doing anything special while playing so i am kinda lost and there was couple days in between other BSOD but its same kmode_exception_not_handled storport.sys i only included the last dump cause i updated alot of driver since the previous BSOD i have been trying to update my Intel Rapid Storage driver but i can't seem to find the right one
    Last edited by Xutos; 27 Feb 2016 at 17:19.
      My ComputerSystem Spec


  2. Posts : 12,497
    Windows 10 Pro
       18 Feb 2016 #2

    warning   Warning
    Programs that claim to update your drivers install either the wrong or corrupted drivers.
    If you have installed any driver with Driver Booster 3, please remove them as it may cause trouble.

    You can remove the drivers via a restore point that normally is created.

    The single dump is corrupted, so we need to wait for another crash. We might be able to force one.



    Random BSOD kmode_exception_not_handled storport.sys Diagnostic Test Random BSOD kmode_exception_not_handled storport.sys
     DRIVER VERIFIER

    warning   Warning
    Please make a backup of your important files and get your rescue media or create one.
    Please create a restore point.

    Please follow this tutorial to run driver verifier.

    Driver verifier stresses your drivers and will crash your pc if any driver fails due to a violation.

    Driver verifier should be performed for a max of 48 hours, or when you have a bluescreen, whatever comes first.

    If driver verifier has found a violation and you can't get back into windows normally, try to boot into safe mode and reset in safe mode driver verifier, or in the troubleshooting options open command prompt and type verifier /reset.

    Note   Note
    Your system will act very sluggishly while driver verifier is enabled, this is normal as your drivers will be being subjected to heavy testing in order to make them crash.
      My ComputersSystem Spec


  3. Posts : 9
    Microsoft Windows 10 Pro 64-bit 10586 Multiprocessor Free
    Thread Starter
       18 Feb 2016 #3

    i have updated my file after the restore some of the dump were restored so if you want to have a look

    if there is a dump about driver_verifier_iomanager_violation scpvbus.sys i have already uninstall the software and now i am waiting 48h for the drivier verifier to find something since i already had kmode_exception_not_handled storport.sys before using it
      My ComputerSystem Spec


  4. Posts : 9
    Microsoft Windows 10 Pro 64-bit 10586 Multiprocessor Free
    Thread Starter
       20 Feb 2016 #4

    the driver verifier has run for 49 hours now following the tutorial and no BSOD so i don't know what to do next to maybe try to trigger another one or do something else instead
      My ComputerSystem Spec


  5. Posts : 12,497
    Windows 10 Pro
       20 Feb 2016 #5

    I have had a look at the dumps which happened earlier, they are all caused by different drivers where 1 of them is a known one from Daemon tools.




    Random BSOD kmode_exception_not_handled storport.sys Diagnostics Test Random BSOD kmode_exception_not_handled storport.sys
     System File Check

    Please try following:
    • Open an admin command prompt
    • Copy/paste "sfc/scannow" (without quotes) and press enter
    • When it finished reboot your system
    • Open again an admin command prompt
    • Enter sfc/scannow again

    If sfc/scannow says "Windows Resource Protection found corrupt files but was unable to fix some of them" after the second SFC, please upload the cbs.log file located at {windows partition}\Windows\Logs\CBS\, if the file is too large try a 3rd party uploader like dropbox, onedrive, google drive, mediafire etc.
    System File Check(SFC a.k.a. Windows Resource Protection) needs to have your system rebooted in order for sfc to try to fix the problems that it finds.
      My ComputersSystem Spec


  6. Posts : 9
    Microsoft Windows 10 Pro 64-bit 10586 Multiprocessor Free
    Thread Starter
       20 Feb 2016 #6

    i did like you said and both time it said Windows Resource Protection did not find any integrity violations.

    do i let the driver verifier running or i can reset it ?
      My ComputerSystem Spec


  7. Posts : 12,497
    Windows 10 Pro
       21 Feb 2016 #7

    Please disable driver verifier
    • Open an admin command prompt
    • Enter "verifier/reset" (without quotes)


    Run your system normal and let me know how it goes
      My ComputersSystem Spec


  8. Posts : 9
    Microsoft Windows 10 Pro 64-bit 10586 Multiprocessor Free
    Thread Starter
       21 Feb 2016 #8

    alright thank you ill come back here again if i get it again with a more recent dump

    should i just post in this thread again or create a new one depending on how much time as past ?
      My ComputerSystem Spec


  9. Posts : 12,497
    Windows 10 Pro
       21 Feb 2016 #9

    If there is a short period between the next crash and the last crash, just reply here.
    If you are convinced the problem is solved, marked the thread as solved but shortly after that get another crash just make another thread to start with a clean overview
      My ComputersSystem Spec

  10.    24 Feb 2016 #10

    I have got similar problem, this computer is my itunes server, usually fine as a server, but when using it as a workstation and open chrome and itunes server at the same time, the whole machine sometimes freeze or BSOD with storport.sys error

    I have tried reinstall the nvidia driver, doesnt seem to help.

    I have attached the log, Please help.
    I am worry it is a hardware issue.
      My ComputerSystem Spec


 
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