Windows 10: Random BSOD kmode_exception_not_handled storport.sys Solved

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  1. Posts : 13,343
    Windows 10 Pro
       25 Feb 2016 #11

    uccoffee said: View Post
    I have got similar problem, this computer is my itunes server, usually fine as a server, but when using it as a workstation and open chrome and itunes server at the same time, the whole machine sometimes freeze or BSOD with storport.sys error

    I have tried reinstall the nvidia driver, doesnt seem to help.

    I have attached the log, Please help.
    I am worry it is a hardware issue.
    Create a new thread to better get help please
      My ComputersSystem Spec

  2. Posts : 9
    Microsoft Windows 10 Pro 64-bit 10586 Multiprocessor Free
    Thread Starter
       27 Feb 2016 #12

    it just happen again while i was browsing and not gaming i really have no idea what it could be so if you could look into it again with the new dump
      My ComputerSystem Spec

  3. Posts : 13,343
    Windows 10 Pro
       27 Feb 2016 #13

    If you would upload the zip in your new reply instead of the first post it would save us both time

    I hope you're not still using the DB3 software? If you are, it'll cause problems.
    Start Menu\Programs\Driver Booster 3	Public:Start Menu\Programs\Driver Booster 3	Public
    Back to the dump, you'll need to update some drivers. This 0xD1 is caused by an outdated driver from the Intel Rapid Storage Technology.
    Driver Reference Table - mio.sys
    Driver Reference Table - HECIx64.sys get this chipset driver from Alienware
    Check Alienware for driver updates for the Intel Rapid Storage drivers
    Update/reinstall Malwarebytes
      My ComputersSystem Spec

  4. Posts : 9
    Microsoft Windows 10 Pro 64-bit 10586 Multiprocessor Free
    Thread Starter
       27 Feb 2016 #14

    i am not using driver booster anymore it must be leftover after the uninstall anyway i deleted the folder

    hopefully the rapid storage drivers will work correctly cause it was not listing windows 10 as a supported OS only 7 and 8 will see how it goes

    and i will add the zip in my new reply from now on
      My ComputerSystem Spec

  5. Posts : 13,343
    Windows 10 Pro
       28 Feb 2016 #15

    Keep me posted
      My ComputersSystem Spec

  6. Posts : 9
    Microsoft Windows 10 Pro 64-bit 10586 Multiprocessor Free
    Thread Starter
       07 Mar 2016 #16

    look like its fixed now i did not get any BSOD since last time thank you
      My ComputerSystem Spec

  7. Posts : 13,343
    Windows 10 Pro
       07 Mar 2016 #17

      My ComputersSystem Spec

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