1.    15 Feb 2016 #1
    Join Date : Feb 2016
    Posts : 4
    Windows 10 Education

    Frustrated: ntoskrnl.exe BSOD


    I have been getting BSOD's a lot recently, and I have installed only Windows 10 not too long ago. Bluescreenview seems to always say that there is a problem with ntoskrnl.exe, and I don't really know what to do. Please help. Attached are the zip files per the BSOD posting instructions. Thanks!
      My ComputerSystem Spec
  2.    18 Feb 2016 #2
    Join Date : Jun 2015
    Posts : 12,954
    Windows 10 Pro

    Please uninstall everything of Nvidia using Display Driver Uninstaller and install new drivers from Nvidia. Be sure the clean install box is checked and only install the Graphics driver and the PhysX driver.
    Attachment 64879
    Code:
    ffffd001`f92b4c58  fffff800`d40e90adUnable to load image nvlddmkm.sys, Win32 error 0n2
    *** WARNING: Unable to verify timestamp for nvlddmkm.sys
    *** ERROR: Module load completed but symbols could not be loaded for nvlddmkm.sys
     nvlddmkm+0x1090ad
    
    1: kd> lmvm nvlddmkm
    start             end                 module name
    fffff801`c82b0000 fffff801`c8ed4000   nvlddmkm   (deferred)             
        Image path: nvlddmkm.sys
        Image name: nvlddmkm.sys
        Timestamp:        Sat Jan 23 01:25:59 2016 (56A2C897)
        CheckSum:         00BE6153
        ImageSize:        00C24000
        Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
    Please update your Intel network drivers
    Driver Reference Table - e1i63x64.sys
    Code:
    ffffd000`214bb328  fffff800`10ccc404Unable to load image e1i63x64.sys, Win32 error 0n2
    *** WARNING: Unable to verify timestamp for e1i63x64.sys
    *** ERROR: Module load completed but symbols could not be loaded for e1i63x64.sys
     e1i63x64+0x1c404
    
    2: kd> lmvm e1i63x64
    start             end                 module name
    fffff800`d3cb0000 fffff800`d3d29000   e1i63x64   (deferred)             
        Image path: e1i63x64.sys
        Image name: e1i63x64.sys
        Timestamp:        Thu Mar 26 21:24:57 2015 (55146B19)
        CheckSum:         00081A0A
        ImageSize:        00079000
        Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
      My ComputersSystem Spec
  3.    18 Feb 2016 #3
    Join Date : Feb 2016
    Posts : 4
    Windows 10 Education
    Thread Starter

    ^ thanks for your help. I was able to update the Nvidia drivers but not able to find the place to update eli63x64 and google wasnt much help. Can you throw me a bone please?
      My ComputerSystem Spec
  4.    18 Feb 2016 #4
    Join Date : Jun 2015
    Posts : 12,954
    Windows 10 Pro

    My bad, I didn't notice you have a laptop.
    Lenovo provides the drivers for you, you only have to check Lenovo for driver updates
      My ComputersSystem Spec
  5.    18 Feb 2016 #5
    Join Date : Feb 2016
    Posts : 4
    Windows 10 Education
    Thread Starter

    Quote Originally Posted by axe0 View Post
    My bad, I didn't notice you have a laptop.
    Lenovo provides the drivers for you, you only have to check Lenovo for driver updates
    thanks, strange though i have already made sure i updated all the lenovo drivers before i create my post. Anyhow, I updated them through device manager again and it said i m already up to date??
      My ComputerSystem Spec
  6.    18 Feb 2016 #6
    Join Date : Jun 2015
    Posts : 12,954
    Windows 10 Pro

    That is a problem with device manager, it will almost always say the driver is up to date.
    This is a reason you should (re)install the drivers from Lenovo only.
      My ComputersSystem Spec
  7.    18 Feb 2016 #7
    Join Date : Feb 2016
    Posts : 4
    Windows 10 Education
    Thread Starter

    Quote Originally Posted by axe0 View Post
    That is a problem with device manager, it will almost always say the driver is up to date.
    This is a reason you should (re)install the drivers from Lenovo only.
    Thanks all updated now. Now the file say oct 31st:

      My ComputerSystem Spec
  8.    19 Feb 2016 #8
    Join Date : Jun 2015
    Posts : 12,954
    Windows 10 Pro

    Keep me posted on the situation
      My ComputersSystem Spec

 


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