1.    15 Feb 2016 #1
    Join Date : Feb 2016
    Posts : 6
    Windows 10 Pro

    Random CRITICAL_STRUCTURE_CORRUPTION BSODs


    Altruistic troubleshooters,

    Lately I've been feeling blue. Blue screened to death specifically. I need your help.

    This is my first time ever posting a computer problem to Al Gore's Internet. Usually I'm the nerd others go to for help, but this is above my nerd rank. I have been humbled. I hang my head in shame.

    That said, here goes my distress call:

    I started getting daily BSODs in late December with the following error message: CRITICAL_STRUCTURE_CORRUPTION
    WinDBG shows: "CRITICAL_STRUCTURE_CORRUPTION (109)

    This bugcheck is generated when the kernel detects that critical kernel code or data have been corrupted."


    These BSODs occur randomly when watching movies, playing music, gaming (simple or complex), or just surfing the Web. Sometimes it occurs 5 minutes after boot and sometimes after hours of use. I'll load up the CPU with a video compression task and it does the job. Then I'll read a static web page and it explodes. I haven't been able to discern any sort of pattern. I can always get it to BSOD when watching a Blu-Ray, but it happens at random times during the movie.

    A full run of MemTest86 shows no discoverable errors with RAM.

    Most of the hardware in the box is a few years old. It was rock solid on Windows 7 for years. In Sept 2015, I bought an SSD (Samsung 850 EVO) and installed Windows 10. It ran without errors until late December 2015 when this BSOD business started. There were no hardware changes at that time and no new software (other than Windows updates) was installed around that time either.

    I feel like this is either a hardware problem (but not heat, the water flows cool) or a driver issue. I did have to use several Windows 8 drivers for my old hardware that doesn't have Windows 10 drivers available for it. The only potentially dodgy driver I had to install was for my Auzentech Prelude soundcard: Daniel_K's Official Blog: SB X-Fi Series Support Pack 3.4

    Take a look and let me know your ideas.

    Your time and expertise is much appreciated.
      My ComputerSystem Spec
  2.    15 Feb 2016 #2
    Join Date : Feb 2016
    Posts : 40
    Windows 10 X64

    Do you play any games on the PC ?

    And any software installed like "Steam Games"
      My ComputerSystem Spec
  3.    15 Feb 2016 #3
    Join Date : Feb 2016
    Posts : 6
    Windows 10 Pro
    Thread Starter

    Yes, I game on it. I run the Steam client only when playing Steam games (which I have too many of).
      My ComputerSystem Spec
  4.    15 Feb 2016 #4
    Join Date : Feb 2016
    Posts : 40
    Windows 10 X64

    This game seems to be causing the error: LA Noire

    Can you try to reinstall it
      My ComputerSystem Spec
  5.    15 Feb 2016 #5
    Join Date : Feb 2016
    Posts : 6
    Windows 10 Pro
    Thread Starter

    Yes, I am uninstalling it now.

    Afterwards I'll reboot then play a Blu-Ray movie to test.

    I will report back afterwards.
      My ComputerSystem Spec
  6.    15 Feb 2016 #6
    Join Date : Jun 2015
    Posts : 12,665
    Windows 10 Pro

    Remove TrueCrypt, it hasn't been updated since it isn't supported anymore.
    Code:
    *** WARNING: Unable to verify timestamp for truecrypt.sys
    *** ERROR: Module load completed but symbols could not be loaded for truecrypt.sys
    Remove Bitdefender while troubleshooting and use Windows Defender as alternative
    Uninstall Bitdefender
    Code:
    *** WARNING: Unable to verify timestamp for gzflt.sys
    *** ERROR: Module load completed but symbols could not be loaded for gzflt.sys
    From where did you get the settings of driver verifier?
    Code:
    0: kd> !verifier
    
    Verify Flags Level 0x03a1efbb
    
      STANDARD FLAGS:
        [X] (0x00000000) Automatic Checks
        [X] (0x00000001) Special pool
        [X] (0x00000002) Force IRQL checking
        [X] (0x00000008) Pool tracking
        [X] (0x00000010) I/O verification
        [X] (0x00000020) Deadlock detection
        [X] (0x00000080) DMA checking
        [X] (0x00000100) Security checks
        [X] (0x00000800) Miscellaneous checks
        [ ] (0x00020000) DDI compliance checking
    
      ADDITIONAL FLAGS:
        [ ] (0x00000004) Randomized low resources simulation
        [X] (0x00000200) Force pending I/O requests
        [X] (0x00000400) IRP logging
        [X] (0x00002000) Invariant MDL checking for stack
        [X] (0x00004000) Invariant MDL checking for driver
        [X] (0x00008000) Power framework delay fuzzing
        [ ] (0x00040000) Systematic low resources simulation
        [ ] (0x00080000) DDI compliance checking (additional)
        [X] (0x00200000) NDIS/WIFI verification
        [X] (0x00800000) Kernel synchronization delay fuzzing
        [X] (0x01000000) VM switch verification
    
      RESERVED FLAGS (use of these flags is unsupported):
        [X] (0x00010000) Unused or reserved flag
        [X] (0x02000000) Unused or reserved flag
    
        [X] Indicates flag is enabled
    
    
    Summary of All Verifier Statistics
    
      RaiseIrqls           0x19
      AcquireSpinLocks     0x10
      Synch Executions     0x0
      Trims                0x18
    
      Pool Allocations Attempted             0x6579
      Pool Allocations Succeeded             0x6579
      Pool Allocations Succeeded SpecialPool 0x6579
      Pool Allocations With NO TAG           0x0
      Pool Allocations Failed                0x0
    
      Current paged pool allocations         0x12 for 000026EA bytes
      Peak paged pool allocations            0x13 for 00002776 bytes
      Current nonpaged pool allocations      0x79 for 00223F15 bytes
      Peak nonpaged pool allocations         0x79 for 00223F15 bytes
      My ComputersSystem Spec
  7.    15 Feb 2016 #7
    Join Date : Feb 2016
    Posts : 6
    Windows 10 Pro
    Thread Starter

    Quote Originally Posted by JuliusMariani View Post
    Yes, I am uninstalling it now.

    Afterwards I'll reboot then play a Blu-Ray movie to test.

    I will report back afterwards.
    I removed the game, rebooted, then played a Blu-ray movie. BSOD occurred.

    The computer did BSOD a few weeks back while playing that game. That must have been what you saw in the logs, but I don't think it's related to that game.
      My ComputerSystem Spec
  8.    15 Feb 2016 #8
    Join Date : Feb 2016
    Posts : 6
    Windows 10 Pro
    Thread Starter

    Thanks for the response.

    Quote Originally Posted by axe0 View Post
    Remove TrueCrypt, it hasn't been updated since it isn't supported anymore.
    Code:
    *** WARNING: Unable to verify timestamp for truecrypt.sys
    *** ERROR: Module load completed but symbols could not be loaded for truecrypt.sys
    I heard about TrueCrypt having known security issues. I need to switch to another program once I find one that works across Windows, Linux, and Android...any suggestions?
    Is that in any way related to the BSODs?

    Quote Originally Posted by axe0 View Post
    Remove Bitdefender while troubleshooting and use Windows Defender as alternative
    Uninstall Bitdefender
    Code:
    *** WARNING: Unable to verify timestamp for gzflt.sys
    *** ERROR: Module load completed but symbols could not be loaded for gzflt.sys
    I'm removing Bitdefender now. I removed it before thinking it might be the problem, but was unable to get Windows Defender to run (the service would auto-stop after starting). I need to work on that some more to get Defender to run. Even after removing Bitdefender, Windows thinks there is AntiVirus installed and won't run Defender. Will probably have to tweak something in the registry.

    Quote Originally Posted by axe0 View Post
    From where did you get the settings of driver verifier?
    Code:
    0: kd> !verifier
    
    Verify Flags Level 0x03a1efbb
    
      STANDARD FLAGS:
        [X] (0x00000000) Automatic Checks
        [X] (0x00000001) Special pool
        [X] (0x00000002) Force IRQL checking
        [X] (0x00000008) Pool tracking
        [X] (0x00000010) I/O verification
        [X] (0x00000020) Deadlock detection
        [X] (0x00000080) DMA checking
        [X] (0x00000100) Security checks
        [X] (0x00000800) Miscellaneous checks
        [ ] (0x00020000) DDI compliance checking
    
      ADDITIONAL FLAGS:
        [ ] (0x00000004) Randomized low resources simulation
        [X] (0x00000200) Force pending I/O requests
        [X] (0x00000400) IRP logging
        [X] (0x00002000) Invariant MDL checking for stack
        [X] (0x00004000) Invariant MDL checking for driver
        [X] (0x00008000) Power framework delay fuzzing
        [ ] (0x00040000) Systematic low resources simulation
        [ ] (0x00080000) DDI compliance checking (additional)
        [X] (0x00200000) NDIS/WIFI verification
        [X] (0x00800000) Kernel synchronization delay fuzzing
        [X] (0x01000000) VM switch verification
    
      RESERVED FLAGS (use of these flags is unsupported):
        [X] (0x00010000) Unused or reserved flag
        [X] (0x02000000) Unused or reserved flag
    
        [X] Indicates flag is enabled
    
    
    Summary of All Verifier Statistics
    
      RaiseIrqls           0x19
      AcquireSpinLocks     0x10
      Synch Executions     0x0
      Trims                0x18
    
      Pool Allocations Attempted             0x6579
      Pool Allocations Succeeded             0x6579
      Pool Allocations Succeeded SpecialPool 0x6579
      Pool Allocations With NO TAG           0x0
      Pool Allocations Failed                0x0
    
      Current paged pool allocations         0x12 for 000026EA bytes
      Peak paged pool allocations            0x13 for 00002776 bytes
      Current nonpaged pool allocations      0x79 for 00223F15 bytes
      Peak nonpaged pool allocations         0x79 for 00223F15 bytes
    I followed the instructions here: Driver Verifier-- tracking down a mis-behaving driver. - Microsoft Community
    After doing this and rebooting, the system came back with a BSOD driver error on trufos.sys. I read that this is used by Bitdefender. I removed Bitdefender but was then having issues with Windows Defender running, so I reinstalled BitDefender.

    Okay, Bitdefender has been removed. I will reboot and run the Blu-Ray again to see if it BSODs. I'll respond back afterwards.
      My ComputerSystem Spec
  9.    15 Feb 2016 #9
    Join Date : Feb 2016
    Posts : 6
    Windows 10 Pro
    Thread Starter

    After removing BitDefender and rebooting (running no antivirus whatsoever), I played a Blu-Ray movie again. It made it most of the way through the movie and then blue screened.

    I'll remove TrueCrypt, reboot, and try the movie again.

    Note that I'm only using Blu-Ray movies as a test case since that is the only thing that will consistently cause a BSOD. Getting the BSOD during other activities happens, but more sporadically.
      My ComputerSystem Spec
  10.    16 Feb 2016 #10
    Join Date : Jun 2015
    Posts : 12,665
    Windows 10 Pro

    Keep us posted
      My ComputersSystem Spec

 


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