Windows 10: BSOD/ Freeze When Playing Games or Watching Youtube Fullscreen

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  1.    14 Feb 2016 #1

    BSOD/ Freeze When Playing Games or Watching Youtube Fullscreen


    I've tried so many things to no avail. Finally came to my senses to post on a forum.
      My ComputerSystem Spec

  2.    14 Feb 2016 #2

    *******************************************************************************
    * *
    * Bugcheck Analysis *
    * *
    *******************************************************************************

    DRIVER_IRQL_NOT_LESS_OR_EQUAL (d1)
    An attempt was made to access a pageable (or completely invalid) address at an
    interrupt request level (IRQL) that is too high. This is usually
    caused by drivers using improper addresses.
    If kernel debugger is available get stack backtrace.
    Arguments:
    Arg1: 00000000000044c2, memory referenced
    Arg2: 0000000000000008, IRQL
    Arg3: 0000000000000000, value 0 = read operation, 1 = write operation
    Arg4: fffff801467accad, address which referenced memory

    Debugging Details:
    ------------------

    TRIAGER: Could not open triage file : e:\dump_analysis\program\triage\modclass.ini, error 2

    OVERLAPPED_MODULE: Address regions for 'mmcss' and 'WUDFRd.sys' overlap



    Looks like the BSOD is being caused by WUDFRD.sys

    Can you help me with the following:

    1) Are the drivers for the PC up to date ?
      My ComputerSystem Spec

  3.    14 Feb 2016 #3

    I ran a scan with Driver Checker and it says there aren't any out of date.
      My ComputerSystem Spec

  4.    14 Feb 2016 #4

    Please check if the video card drivers are updated :

    Use this link (AMD auto update utility): http://www2.ati.com/drivers/auto/autodetectutility.exe
      My ComputerSystem Spec

  5.    14 Feb 2016 #5

    The are updated according to the program
      My ComputerSystem Spec

  6.    14 Feb 2016 #6

    Did you run system diags ? specially on memory modules ?

    If yes, please also post the steps done by you already
      My ComputerSystem Spec

  7.    14 Feb 2016 #7

    I just ran the memtest and there is nothing wrong. I honestly wish i could remember what all i have done to the PC, it's been a long time since i tried fixing it. I do remember reinstalling windows, though...
      My ComputerSystem Spec

  8.    14 Feb 2016 #8

    Here's a new dump file, if it helps...
      My ComputerSystem Spec

  9.    14 Feb 2016 #9

    This file is causing the blue screen: atikmpag.sys

    Seems to be an issue with the Video Card Drivers
      My ComputerSystem Spec

  10.    14 Feb 2016 #10

    Should I uninstall them and reinstall them, then?
      My ComputerSystem Spec


 
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