BSOD/ Freeze When Playing Games or Watching Youtube Fullscreen

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  1. tanujchadha
    Posts : 40
    Windows 10 X64
       New #11

    Download run DDU (Display Driver Uninstaller)

    Download link: Official Display Driver Uninstaller DDU Download

    Once driver is uninstalled then install updated driver from AMD website
      My Computer
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  3. axe0
    Posts : 14,903
    Windows 10 Pro
       New #12

    The 1st crash was caused by the AMD display drivers, the dump thinks it is a hardware issue (may be) because that IRQL level is only for hardware

    See if the hotfix helps AMD Radeon Software Crimson Edition 16.1.1 Hotfix Release Notes




    Diagnostic test

     GPU TEST


    Run Furmark to test your GPU. Furmark tutorial

    Note   Note
    Run Furmark for around 30 minutes


    warning   Warning
    Your GPU temperatures will rise quickly while Furmark is running. Keep a keen eye on them and abort the test if temperatures rise too high
      My Computers
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  4. GTawesomesauce
    Posts : 13
    Windows 10
    Thread Starter
       New #13

    Okay. I Uninstalled the driver in safe mode with DDU, and installed the 16.1.1 driver after booting normally. Got on today to play Dying Light (usually freezes) and it froze like normal. The next thing I did was run Furmark according to the Furmark tutorial, and didn't notice any artifacts for the 30 minutes I ran it. There aren't any more dumps so I'll see if i can get another one to appear...
      My Computer
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  6. tanujchadha
    Posts : 40
    Windows 10 X64
       New #14

    Keep us posted ....
      My Computer
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  7. axe0
    Posts : 14,903
    Windows 10 Pro
       New #15

    What was the max temp and how long was the max temp holding?
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  8. GTawesomesauce
    Posts : 13
    Windows 10
    Thread Starter
       New #16

    It was running 86-87 for the whole test.
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  9. axe0
    Posts : 14,903
    Windows 10 Pro
       New #17

    86C is generally too hot, it is C and not F right?
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  10. GTawesomesauce
    Posts : 13
    Windows 10
    Thread Starter
       New #18

    Yes, it only gets this hot during the test though. It runs much cooler when playing games.
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  12. axe0
    Posts : 14,903
    Windows 10 Pro
       New #19

    What is the max temp of the GPU when under load but not under any stress test?

    Another question, was there a previous OS installed before Windows 10? Because of any dust and/or improper seating of the GPU.
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  13. GTawesomesauce
    Posts : 13
    Windows 10
    Thread Starter
       New #20

    I'll get back to you on that, and yes. I had Windows 7-8.1 previously.
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