Windows 10: BSOD/ Freeze When Playing Games or Watching Youtube Fullscreen

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  1.    14 Feb 2016 #11

    Download run DDU (Display Driver Uninstaller)

    Download link: Official Display Driver Uninstaller DDU Download

    Once driver is uninstalled then install updated driver from AMD website
      My ComputerSystem Spec

  2. axe0's Avatar
    Posts : 13,713
    Windows 10 Pro
       15 Feb 2016 #12

    The 1st crash was caused by the AMD display drivers, the dump thinks it is a hardware issue (may be) because that IRQL level is only for hardware

    See if the hotfix helps AMD Radeon Software Crimson Edition 16.1.1 Hotfix Release Notes

    BSOD/ Freeze When Playing Games or Watching Youtube Fullscreen Diagnostic test BSOD/ Freeze When Playing Games or Watching Youtube Fullscreen

    Run Furmark to test your GPU. Furmark tutorial

    Note   Note
    Run Furmark for around 30 minutes

    warning   Warning
    Your GPU temperatures will rise quickly while Furmark is running. Keep a keen eye on them and abort the test if temperatures rise too high
      My ComputersSystem Spec

  3.    15 Feb 2016 #13

    Okay. I Uninstalled the driver in safe mode with DDU, and installed the 16.1.1 driver after booting normally. Got on today to play Dying Light (usually freezes) and it froze like normal. The next thing I did was run Furmark according to the Furmark tutorial, and didn't notice any artifacts for the 30 minutes I ran it. There aren't any more dumps so I'll see if i can get another one to appear...
      My ComputerSystem Spec

  4.    15 Feb 2016 #14

    Keep us posted ....
      My ComputerSystem Spec

  5. axe0's Avatar
    Posts : 13,713
    Windows 10 Pro
       16 Feb 2016 #15

    What was the max temp and how long was the max temp holding?
      My ComputersSystem Spec

  6.    16 Feb 2016 #16

    It was running 86-87 for the whole test.
      My ComputerSystem Spec

  7. axe0's Avatar
    Posts : 13,713
    Windows 10 Pro
       17 Feb 2016 #17

    86C is generally too hot, it is C and not F right?
      My ComputersSystem Spec

  8.    17 Feb 2016 #18

    Yes, it only gets this hot during the test though. It runs much cooler when playing games.
      My ComputerSystem Spec

  9. axe0's Avatar
    Posts : 13,713
    Windows 10 Pro
       17 Feb 2016 #19

    What is the max temp of the GPU when under load but not under any stress test?

    Another question, was there a previous OS installed before Windows 10? Because of any dust and/or improper seating of the GPU.
      My ComputersSystem Spec

  10.    17 Feb 2016 #20

    I'll get back to you on that, and yes. I had Windows 7-8.1 previously.
      My ComputerSystem Spec

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