Windows 10: system service exception rtkvhd64.sys

  1. Posts : 12
    Microsoft Windows 10 Pro 64-bit 10586 Multiprocessor Free
       14 Feb 2016 #1

    system service exception rtkvhd64.sys

    I have no idea...
    I tried reinstall many times... about 5 or more...
    I even use Acer driver and MS auto driver... still crash and no sound after using for awhile.
    I reinstall Windows and sometime I install driver manually and automatically still sound fked up
    I'm currently helpless :'(
    using W10 10568.104 1151
    and when this happened... everything related to Realtek disappear like I didn't install it @@
      My ComputerSystem Spec

  2. axe0's Avatar
    Posts : 13,707
    Windows 10 Pro
       14 Feb 2016 #2

    Do you install both Acer and Microsoft drivers when they're available? Installing from multiple sources causes problems.
      My ComputersSystem Spec

  3. Posts : 12
    Microsoft Windows 10 Pro 64-bit 10586 Multiprocessor Free
    Thread Starter
       15 Feb 2016 #3

    i install 1 driver either Acer or MS when i reinstall windows actually.
    Both lead to the same problem when i tried to update W10 to newer build... Install is 1511 - 10586.0 to 1511 - 10586.104
      My ComputerSystem Spec

  4. axe0's Avatar
    Posts : 13,707
    Windows 10 Pro
       15 Feb 2016 #4

    Hide the Windows update
    Windows Updates - Hide or Show in Windows 10 - Windows 10 Forums

    From where do you download the drivers? I hope Acer?

    Do you have a possibility of not updating Windows 10 to the newer build?
    So do you have installation media that doesn't get you automatically the new build?
      My ComputersSystem Spec

  5. Posts : 12
    Microsoft Windows 10 Pro 64-bit 10586 Multiprocessor Free
    Thread Starter
       16 Feb 2016 #5

    download driver from
    that's all.. and i just wanted to make my pc updated. After all i did buy a W10 Key
    all everything is at stock reinstall from W10 Multi MSDN
    just updated Driver and W10 build
      My ComputerSystem Spec


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