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  1. Joined : Aug 2015
    Posts : 57
    Microsoft Windows 10 Pro 64-bit 10586 Multiprocessor Free
       14 Feb 2016 #11

    tanujchadha said: View Post
    Can you please share the specs of the PC and also include the specs of the HDD (if its a SSD or not)
    If yes then also include the manufacturer and the speed.
    Ok here are the specs of my computer. Also I know it is an HDD, but where do I find the specs on it?
      My System SpecsSystem Spec


  2. Joined : Feb 2016
    Posts : 40
    Windows 10 X64
       14 Feb 2016 #12

    Can you please share the following details:

    1) Video card installed on the PC
    2) Audio drivers installed on the PC

    for the HDD please check following link:

    How do You Determine Which Type of Drive (HDD or SSD) You Have with Windows 8 or 10?
      My System SpecsSystem Spec


  3. Joined : Aug 2015
    Posts : 57
    Microsoft Windows 10 Pro 64-bit 10586 Multiprocessor Free
       14 Feb 2016 #13

    tanujchadha said: View Post
    Can you please share the following details:

    1) Video card installed on the PC
    2) Audio drivers installed on the PC

    for the HDD please check following link:

    How do You Determine Which Type of Drive (HDD or SSD) You Have with Windows 8 or 10?

    Ok here is the Video Card info and Audio drivers. I don't know why the Audio driver details shows that message though! Also here are the HDD specs! I had to take multiple screenshots as it wouldn't all fit on one.
      My System SpecsSystem Spec


  4. Joined : Jun 2015
    Posts : 10,902
    Windows 10 Pro / Windows 10 TP / Windows 8.1 Pro / Windows 7 Pro
       14 Feb 2016 #14

    It seems there are no Windows 10 drivers for your laptop @watewut10, the updates do not go further than Windows 7.

    Lets take a look at the dump, Network Input/Output System is being marked as the probable cause which is a network driver of Windows. This usually means the network drivers or the protection software are the actual cause.

    Please remove Malwarebytes and possible other 3rd party protection software and let us know how it goes
    Code:
    *******************************************************************************
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    *******************************************************************************
    
    Use !analyze -v to get detailed debugging information.
    
    BugCheck 133, {0, 501, 500, 0}
    
    Probably caused by : NETIO.SYS ( NETIO!RtlGetNextExpiredTimerWheelEntry+112 )
    
    Followup: MachineOwner

    Please fill in your system specs
    Please follow this tutorial and download the tool. The tool will give you detailed information about your system specs, please fill in your system specs more completely.
    How to fill in your system specs:

      My System SpecsSystem Spec


  5. Joined : Aug 2015
    Posts : 57
    Microsoft Windows 10 Pro 64-bit 10586 Multiprocessor Free
       14 Feb 2016 #15

    axe0 said: View Post
    It seems there are no Windows 10 drivers for your laptop @watewut10, the updates do not go further than Windows 7.

    Lets take a look at the dump, Network Input/Output System is being marked as the probable cause which is a network driver of Windows. This usually means the network drivers or the protection software are the actual cause.

    Please remove Malwarebytes and possible other 3rd party protection software and let us know how it goes
    Code:
    *******************************************************************************
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    *******************************************************************************
    
    Use !analyze -v to get detailed debugging information.
    
    BugCheck 133, {0, 501, 500, 0}
    
    Probably caused by : NETIO.SYS ( NETIO!RtlGetNextExpiredTimerWheelEntry+112 )
    
    Followup: MachineOwner

    Please fill in your system specs
    Please follow this tutorial and download the tool. The tool will give you detailed information about your system specs, please fill in your system specs more completely.
    How to fill in your system specs:

    Ok so I updated the system specs on the website. So should I also remove Avast antivirus? Also thanks for the help! Hope this works.
      My System SpecsSystem Spec


  6. Joined : Feb 2016
    Posts : 40
    Windows 10 X64
       14 Feb 2016 #16

    Are you using a wired or wireless internet connection ?

    Please also do share the model number for the system
      My System SpecsSystem Spec


  7. Joined : Aug 2015
    Posts : 57
    Microsoft Windows 10 Pro 64-bit 10586 Multiprocessor Free
       14 Feb 2016 #17

    tanujchadha said: View Post
    Are you using a wired or wireless internet connection ?

    Please also do share the model number for the system
    I'm using a wireless internet connection. Well I though I put the System specs on my profile. Check.
      My System SpecsSystem Spec


  8. Joined : Jun 2015
    Posts : 10,902
    Windows 10 Pro / Windows 10 TP / Windows 8.1 Pro / Windows 7 Pro
       14 Feb 2016 #18

    So should I also remove Avast antivirus?
    Yes, remove all protection that does not come from Windows directly, although with Malwarebytes a clean reinstall is usually enough, but for now only use Windows protection.

    I'm using a wireless internet connection.
    Don't worry about that
    If it was via USB, which I would have seen, than I would have said something about it.
      My System SpecsSystem Spec


 
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