Windows 10: driver_irql_not_less_or_equal (d1) (nvlddmkm.sys)


  1. Posts : 5
    Microsoft Windows 10 Pro 64-bit 10586 Multiprocessor Free
       13 Feb 2016 #1

    driver_irql_not_less_or_equal (d1) (nvlddmkm.sys)


    Hi


    When I play demanding games I can get a bsod, the latest game being Rise of the Tomb Raider. This is the first game that bsods within 10 minutes no matter what. And so far this is what I can read out of the .dmp files : "driver_irql_not_less_or_equal (d1)" - (nvlddmkm.sys).

    What happens is: without warning or fps drop the screen goes black (disconnects). Then the sound goes on for a bit, before it's cut goes into a loop. Then the PC restarts, or I have to push the restart button.
    I have used the Display Driver Uninstaller 15.7.4.0 and reinstalled the Nvidia driver. Daemon tools have also been removed. Have stopped the Nvidia streamer service through msconfig too, just to see if it helped. No luck with any of the "fixes". I have run Furmark test without any issues, and a "sfc/ scannow". I've been monitoring the CPU and GPU temp before the crash, but no spikes in temperature.
    *Side note - If I run Intel extreme tuning utility CPU stress test, the CPU reach almost 100 C in about 3 min. But that's under 100% load. But I guess that's unrelated, since the CPU don't get that load or temp during games. Still a indicator that something is wrong. And the Intel Diagnostic tool tells me there is something wrong with CPU Freq (Module - CPUFreq.exe did not create a results file.) , and it does not pass the stress test there as well. But I can't find anything about that in the .dmp file.


    I'm not experienced enough to understand the rest. But so far by comparing similar problems others have had, I understand that Rise of the Tomb Raider are sending an invalid call/path to the Nvidia driver and makes it crash. correct me if i'm wrong.

    Any tips on what to do?

    ---

    ERROR: Module load completed but symbols could not be loaded for nvlddmkm.sys
    Probably caused by : nvlddmkm.sys ( nvlddmkm+4d5acf )

    DRIVER_IRQL_NOT_LESS_OR_EQUAL (d1)
    An attempt was made to access a pageable (or completely invalid) address at an
    interrupt request level (IRQL) that is too high. This is usually
    caused by drivers using improper addresses.
    If kernel debugger is available get stack backtrace.
    Arguments:
    Arg1: 00000000004e7d75, memory referenced
    Arg2: 0000000000000002, IRQL
    Arg3: 0000000000000000, value 0 = read operation, 1 = write operation
    Arg4: fffff800133d5acf, address which referenced memory
    Last edited by Cancrum; 13 Feb 2016 at 19:27.
      My System SpecsSystem Spec

  2. axe0's Avatar
    Posts : 11,006
    Windows 10 Pro / Windows 10 TP / Windows 8.1 Pro / Windows 7 Pro
       14 Feb 2016 #2

    What actually happens is a bit different from what you think and might be a bit above your head.
    The Nvidia display drivers priority (IRQL) were too high when they attempted to access invalid memory (memory that is meant for the system only and nothing else), this memory can only be accessed at a minimum IRQL of 1 or 2 (not sure exactly) because IRQL 1 and 2 are for the system (Windows itself), higher is for hardware.
    I won't go much more in depth of what is going wrong as that'll take some time to explain.

    Please uninstall everything of Nvidia using Display Driver Uninstaller and install drivers from around december/november Nvidia. Be sure the clean install box is checked and only install the Graphics driver and the PhysX driver.
    Attachment 64259
    Code:
    1: kd> lmvm nvlddmkm
    start             end                 module name
    fffff800`12f00000 fffff800`13b24000   nvlddmkm T (no symbols)           
        Loaded symbol image file: nvlddmkm.sys
        Image path: \SystemRoot\system32\DRIVERS\nvlddmkm.sys
        Image name: nvlddmkm.sys
        Timestamp:        Sat Jan 23 01:25:59 2016 (56A2C897)
        CheckSum:         00BE5F37
        ImageSize:        00C24000
        Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4

    Code:
    *******************************************************************************
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    *******************************************************************************
    
    DRIVER_IRQL_NOT_LESS_OR_EQUAL (d1)
    An attempt was made to access a pageable (or completely invalid) address at an
    interrupt request level (IRQL) that is too high.  This is usually
    caused by drivers using improper addresses.
    If kernel debugger is available get stack backtrace.
    Arguments:
    Arg1: 00000000004e7d75, memory referenced
    Arg2: 0000000000000002, IRQL
    Arg3: 0000000000000000, value 0 = read operation, 1 = write operation
    Arg4: fffff800133d5acf, address which referenced memory
      My System SpecsSystem Spec


  3. Posts : 5
    Microsoft Windows 10 Pro 64-bit 10586 Multiprocessor Free
       14 Feb 2016 #3

    Thanks! I'll try that.
      My System SpecsSystem Spec


  4. Posts : 5
    Microsoft Windows 10 Pro 64-bit 10586 Multiprocessor Free
       15 Feb 2016 #4

    Here is the new crash report. Should I try an even older driver? This one was from November. This is from the second crash after installing the new driver, the first crash did not create a .dmp file. Could it be the PSU?
      My System SpecsSystem Spec

  5. axe0's Avatar
    Posts : 11,006
    Windows 10 Pro / Windows 10 TP / Windows 8.1 Pro / Windows 7 Pro
       15 Feb 2016 #5

    Have you tried the December version?
      My System SpecsSystem Spec


  6. Posts : 5
    Microsoft Windows 10 Pro 64-bit 10586 Multiprocessor Free
       15 Feb 2016 #6

    Tried that now. And it crashed, but only the screen "disconnects". The sound does not go in a loop. And when I ctr.alt.del I can hear some windows sounds. So it's progress I guess. I can try one more time, to see if I get a real crash. This was with the 359.06 version, So I guess I can try the 361.43 next.

    *edit. tried with the 361.43 and it's the same result.

    *edit- so, maybe I have to go to another forum to get further help?
    Last edited by Cancrum; 15 Feb 2016 at 18:12.
      My System SpecsSystem Spec


 

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