Punctual and constant Bsod 0x124 using software Fusion

  1.    08 Feb 2016 #1

    Punctual and constant Bsod 0x124 using software Fusion

    Hi all,

    I ask help about a mysterious (for me!) BSOD I have in my pc.

    0x124 BSOD appears ALWAYS and ONLY when I use the software Fusion of Blackmagicdesign, a (great) program about visual effects, rendering 3D and more.

    Pc crashes always when I try to render a video, also with minimal effects (in which the components are not stressed). I updated the bios, the CPU is not overclocked, and the temperature of CPU and GPU are ok.
    Again, I had this problem with the previous version of Fusion (now I use the last free version) and with Windows 8.1, and I rendered video and compositions (similar or more intensive) with other similar software like After Effects, Blender 3D, Sony Vegas, and I had no problems....sometimes it wasn't fast, but it always arrived at the end of process.

    Looking at the logs I suppose that there some conflict with CPU....but my knowledge ends here

    So I ask help, and I thank you in advance for the support

      My ComputerSystem Spec

  2. axe0's Avatar
    Posts : 13,781
    Windows 10 Pro
       10 Feb 2016 #2

    Hi papapalo,

    Welcome to the 10forums :)

    If you are using a program like Ccleaner please stop using it while troubleshooting.
    This because programs like Ccleaner remove dump files that are needed to troubleshoot.
    Or configure Ccleaner to not remove dump files:

    Please uninstall Daemon Tools, it is a known BSOD cause since Windows 7.
    dtsoftbus01	DAEMON Tools Virtual Bus Driver	c:\windows\system32\drivers\dtsoftbus01.sys
    Please uninstall ASUS software while troubleshooting, software from the motherboard or manufacturer usually isn't proper created and thus may cause instability.

    If after removing ASUS and Daemon tools you still get crashes, please try following below to find any other violating drivers

    Punctual and constant Bsod 0x124 using  software Fusion Diagnostic Test Punctual and constant Bsod 0x124 using  software Fusion

    warning   Warning
    Please make a backup of your important files and get your rescue media or create one.
    Please create a restore point.

    Please follow this tutorial to run driver verifier.

    Driver verifier stresses your drivers and will crash your pc if any driver fails due to a violation.

    Driver verifier should be performed for a max of 48 hours, or when you have a bluescreen, whatever comes first.

    If driver verifier has found a violation and you can't get back into windows normally, try to boot into safe mode and reset in safe mode driver verifier, or in the troubleshooting options open command prompt and type verifier /reset.

    Note   Note
    Your system will act very sluggishly while driver verifier is enabled, this is normal as your drivers will be being subjected to heavy testing in order to make them crash.

    This is an instruction error on the cache of the CPU, unfortunately with 1 dump there is no way to tell if this is consistent. If a crash is consistent it might give a better indication of what is wrong.
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    A fatal hardware error has occurred. Parameter 1 identifies the type of error
    source that reported the error. Parameter 2 holds the address of the
    WHEA_ERROR_RECORD structure that describes the error conditon.
    Arg1: 0000000000000000, Machine Check Exception
    Arg2: ffffe00158346028, Address of the WHEA_ERROR_RECORD structure.
    Arg3: 00000000b6000000, High order 32-bits of the MCi_STATUS value.
    Arg4: 0000000000100153, Low order 32-bits of the MCi_STATUS value.
    4: kd> !errrec ffffe00158346028
    Common Platform Error Record @ ffffe00158346028
    Record Id     : 01d162de54e1a29a
    Severity      : Fatal (1)
    Length        : 928
    Creator       : Microsoft
    Notify Type   : Machine Check Exception
    Timestamp     : 2/9/2016 2:40:26 (UTC)
    Flags         : 0x00000000
    Section 0     : Processor Generic
    Descriptor    @ ffffe001583460a8
    Section       @ ffffe00158346180
    Offset        : 344
    Length        : 192
    Flags         : 0x00000001 Primary
    Severity      : Fatal
    Proc. Type    : x86/x64
    Instr. Set    : x64
    Error Type    : Cache error
    Operation     : Instruction Execute
    Flags         : 0x00
    Level         : 3
    CPU Version   : 0x0000000000600f20
    Processor ID  : 0x0000000000000004
    Section 1     : x86/x64 Processor Specific
    Descriptor    @ ffffe001583460f0
    Section       @ ffffe00158346240
    Offset        : 536
    Length        : 128
    Flags         : 0x00000000
    Severity      : Fatal
    Local APIC Id : 0x0000000000000004
    CPU Id        : 20 0f 60 00 00 08 08 04 - 0b 32 98 3e ff fb 8b 17
                    00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00
                    00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00
    Proc. Info 0  @ ffffe00158346240
    Section 2     : x86/x64 MCA
    Descriptor    @ ffffe00158346138
    Section       @ ffffe001583462c0
    Offset        : 664
    Length        : 264
    Flags         : 0x00000000
    Severity      : Fatal
    Error         : ICACHELG_IRD_ERR (Proc 4 Bank 1)
      Status      : 0xb600000000100153
      Address     : 0x0000000000000007
      Misc.       : 0x0000000000000000
      My ComputersSystem Spec


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