Computer crashed and wont restart

axe0 · 09 Feb 2016

Do you have anything connected when booting?

gerstley · 09 Feb 2016

Just a wireless keyboard and mouse.

axe0 · 10 Feb 2016

Try to boot with the keyboard and mouse disconnected.

gerstley · 10 Feb 2016

I unplugged the wireless receiver and restarted. Same result. The welcome screen was up for about 3 minutes and then a message box shows saying windows ran into a problem and needs to restart.

axe0 · 10 Feb 2016

Did you already performed SeaTools DOS?

gerstley · 10 Feb 2016

No, should I do that?

axe0 · 10 Feb 2016

Please try it, it gives an indication of the status of the hard drive.

gerstley · 10 Feb 2016

So I should run Seatools for DOS, not for windows?

axe0 · 10 Feb 2016

axe0 said:

Please try running SeaTools DOS to test your hard drive
Run SeaTools to check the integrity of your HDD. SeaTools for DOS and Windows - How to Use - Windows 7 Help Forums

I hope this is clear :)

gerstley · 10 Feb 2016

When I boot with the Seatool DOS CD The drive runs and the Lenovo screen comes up but after 5 minutes the computer restarts and the process repeats. Without the CD in the drive, I still get windows starting to run and then a restart. The hard drive I have is only a couple weeks old. I still have the old one and it works. Should I replace it and see if that works?