Windows 10: Computer crashed and wont restart

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  1. axe0's Avatar
    Posts : 13,721
    Windows 10 Pro
       09 Feb 2016 #21

    Do you have anything connected when booting?
      My ComputersSystem Spec


  2. Posts : 20
    Microsoft Windows 10 Home 64-bit 10586 Multiprocessor Free
    Thread Starter
       09 Feb 2016 #22

    Just a wireless keyboard and mouse.
      My ComputerSystem Spec

  3. axe0's Avatar
    Posts : 13,721
    Windows 10 Pro
       10 Feb 2016 #23

    Try to boot with the keyboard and mouse disconnected.
      My ComputersSystem Spec


  4. Posts : 20
    Microsoft Windows 10 Home 64-bit 10586 Multiprocessor Free
    Thread Starter
       10 Feb 2016 #24

    I unplugged the wireless receiver and restarted. Same result. The welcome screen was up for about 3 minutes and then a message box shows saying windows ran into a problem and needs to restart.
      My ComputerSystem Spec

  5. axe0's Avatar
    Posts : 13,721
    Windows 10 Pro
       10 Feb 2016 #25

    Did you already performed SeaTools DOS?
      My ComputersSystem Spec


  6. Posts : 20
    Microsoft Windows 10 Home 64-bit 10586 Multiprocessor Free
    Thread Starter
       10 Feb 2016 #26

    No, should I do that?
      My ComputerSystem Spec

  7. axe0's Avatar
    Posts : 13,721
    Windows 10 Pro
       10 Feb 2016 #27

    Please try it, it gives an indication of the status of the hard drive.
      My ComputersSystem Spec


  8. Posts : 20
    Microsoft Windows 10 Home 64-bit 10586 Multiprocessor Free
    Thread Starter
       10 Feb 2016 #28

    So I should run Seatools for DOS, not for windows?
      My ComputerSystem Spec

  9. axe0's Avatar
    Posts : 13,721
    Windows 10 Pro
       10 Feb 2016 #29

    axe0 said: View Post
    Please try running SeaTools DOS to test your hard drive
    Run SeaTools to check the integrity of your HDD. SeaTools for DOS and Windows - How to Use - Windows 7 Help Forums
    I hope this is clear :)
      My ComputersSystem Spec


  10. Posts : 20
    Microsoft Windows 10 Home 64-bit 10586 Multiprocessor Free
    Thread Starter
       10 Feb 2016 #30

    When I boot with the Seatool DOS CD The drive runs and the Lenovo screen comes up but after 5 minutes the computer restarts and the process repeats. Without the CD in the drive, I still get windows starting to run and then a restart. The hard drive I have is only a couple weeks old. I still have the old one and it works. Should I replace it and see if that works?
      My ComputerSystem Spec


 
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