Multiple BSODs, brand new laptop running windows 10, DM Log Attached


  1. Posts : 2
    Microsoft Windows 10 Home 64-bit 10586 Multiprocessor Free
       #1

    Multiple BSODs, brand new laptop running windows 10, DM Log Attached


    Hi all, I'm new here so sorry if i've made a mistake in my post or if these problems already have a solution. I'm using a brand new ThinkPad T450s. Sometimes when the display times out (if im inactive for a while) the power light will stay on meaning the computer is not sleeping, however I can't get the display to turn back on (it's just a black screen). After a few minutes of this, the computer shuts down by itself. Also, sometimes when i close the lid, the light stays on and the computer doesn't sleep even though it is meant to (i already checked control panel settings), other times it will work normally. Yesterday i went away, the screen went to black but the power stayed on as usual, the computer shut down by itself and when i turned it back on i got multiple different BSODs, all with different error messages. I restored my computer (it gave me the option to restore windows but keep my existing files which I did). The computer gave me one more BSOD today but it restarted and is working now. I suspected something wrong with the display drivers so i updated everything and it's working now. However, youtube videos are crashing and causing me to have to shut down the system, when it restarts it takes a very very long time to get the display going. I ran the DM Logs and they're attached here. Thank you in advance for your help!
      My Computer


  2. Posts : 14,903
    Windows 10 Pro
       #2

    Did you clean your system after the restore?
    The last logs are from today and no logs about any crash besides sudden shutdowns.
      My Computers


  3. Posts : 2
    Microsoft Windows 10 Home 64-bit 10586 Multiprocessor Free
    Thread Starter
       #3

    I haven't done anything since the restore. However the restore was done after all of the crashes. It basically reinstalled windows from scratch and moved my files over, maybe that's why none of the crashes are visible in the report? I'm a noob so I'm not really sure. Seems to be working fine for now though, I guess if it crashes I'll revive this thread. Thanks for your help!
      My Computer


  4. Posts : 14,903
    Windows 10 Pro
       #4

    I haven't done anything
      My Computers


 

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