Windows 10: BSOD: ntoskrnl.exe and more Solved

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  1. Posts : 13,345
    Windows 10 Pro
       30 Mar 2016 #61

    No drivers beneath Microsoft drivers?
      My ComputersSystem Spec

  2.    30 Mar 2016 #62

    Pst axe0:

    3b is usually a graphic's driver (display adapter/video driver), other possibilities include
    but are not limited to antivirus/antispyware/security programs and even memory (mapping).

    BCCode: 3b 0x0000003b

    12/4/2015 6:14:28 PM   C:\WINDOWS\system32\DRIVERS\atikmdag.sys
    New drivers(<-- Click)

    Cheerio, Boris
      My ComputerSystem Spec

  3. Posts : 13,345
    Windows 10 Pro
       30 Mar 2016 #63

    I'm aware of that for quite some time
      My ComputersSystem Spec

  4.    03 Apr 2016 #64

    Good afternoon,

    In the tutorial, it is written that I should only check the non microsoft drivers.
    I will update the drivers in case there are any updates.

    I swapped out the ram modules and had no issues for a few days, but today it all came back and my computer even bsod in idle when I was just browsing through youtube. here are the logs. It is so frustrating I have no clue what to do, all I want is a smoothly running computer.

    Driver verifier is now running again, I turned it off after 2 days which was also written in the tutorial, shall I just leave it on for 5 days because by then, a few bsods will surely happen.

    edit> there was another weird non bsod related error message popping up today, it said> catalyst control center> host application has stopped working

    edit2> I had this bsod since christmas 2014, and while googling, I noticed many people have bsod since exactly christmas 2015. Is there any update windows did back than and if yes how can I fix windows? Shall I download a new ISO on a stick and completely reinstall windows?
      My ComputerSystem Spec

  5.    03 Apr 2016 #65

    It crashed while driver verifier was running, where is the driver verifier log located?

    Is it this one?
      My ComputerSystem Spec

  6. Posts : 13,345
    Windows 10 Pro
       03 Apr 2016 #66

    If a crash has occured due to driver verifier the same thing happens, a dump will be saved as the log of driver verifier.
    However, when checking the dumps they don't seem to be caused by driver verifier.

    There are some new WER's, about Cortana.
    Please disable Cortana temporary and run another sfc /scannow to see if the result is the same as previous
    +++ WER8 +++:
    Fault bucket 133313231585, type 5
    Event Name: MoAppCrash
    Response: Not available
    Cab Id: 0
    Problem signature:
    P1: Microsoft.Windows.Cortana_1.6.1.52_neutral_neutral_cw5n1h2txyewy
    P2: praid:CortanaUI
    P3: 10.0.10586.63
    P4: 568b1fdc
    P5: shcore.dll
    P6: 10.0.10586.0
    P7: 5632d457
    P8: c000001d
    P9: 0000000000023679
    +++ WER9 +++:
    Fault bucket 133313231602, type 5
    Event Name: MoAppCrash
    Response: Not available
    Cab Id: 0
    Problem signature:
    P1: Microsoft.Windows.Cortana_1.6.1.52_neutral_neutral_cw5n1h2txyewy
    P2: praid:CortanaUI
    P3: 10.0.10586.63
    P4: 568b1fdc
    P5: shcore.dll
    P6: 10.0.10586.0
    P7: 5632d457
    P8: c000041d
    P9: 0000000000023679

    BSOD: ntoskrnl.exe and more Diagnostics Test BSOD: ntoskrnl.exe and more
     System File Check

    Please try following:
    • Open an admin command prompt
    • Copy/paste "sfc/scannow" (without quotes) and press enter
    • When it finished reboot your system
    • Open again an admin command prompt
    • Enter sfc/scannow again

    If sfc/scannow says "Windows Resource Protection found corrupt files but was unable to fix some of them" after the second SFC, please upload the cbs.log file located at {windows partition}\Windows\Logs\CBS\, if the file is too large try a 3rd party uploader like dropbox, onedrive, google drive, mediafire etc.
    System File Check(SFC a.k.a. Windows Resource Protection) needs to have your system rebooted in order for sfc to try to fix the problems that it finds.

    What driver version did you install for the graphics? It doesn't look updated at all
    Driver	c:\windows\system32\drivers\atikmpag.sys (, 669.52 KB (685,592 bytes), 12/16/[COLOR="#FF0000"]2015[/COLOR 8:07 PM])
    Please uninstall everything of AMD using Display Driver Uninstaller and install new drivers from AMD. Be sure to install as less as possible software using custom/advanced options.
    Attachment 72882
    ffffd001`7f8f3028  ffffc000`95f2b070
    ffffd001`7f8f3030  324c4144`07e50103
    ffffd001`7f8f3038  ffffc000`95f2b090
    ffffd001`7f8f3040  fffff801`91df03f0Unable to load image \SystemRoot\system32\DRIVERS\atikmdag.sys, Win32 error 0n2
    *** WARNING: Unable to verify timestamp for atikmdag.sys
    *** ERROR: Module load completed but symbols could not be loaded for atikmdag.sys
    ffffd001`7f8f3048  00000000`deadbeef
    ffffd001`7f8f3050  ffffe001`7381bfa0
    ffffd001`7f8f3058  00000000`00000000
    1: kd> lmvm atikmdag
    Browse full module list
    start             end                 module name
    fffff801`90810000 fffff801`91f57000   atikmdag T (no symbols)           
        Loaded symbol image file: atikmdag.sys
        Image path: \SystemRoot\system32\DRIVERS\atikmdag.sys
        Image name: atikmdag.sys
        Browse all global symbols  functions  data
        Timestamp:        Fri Dec 04 18:14:28 2015 (5661C9F4)
        CheckSum:         016E5166
        ImageSize:        01747000
        Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
      My ComputersSystem Spec

  7.    03 Apr 2016 #67

    It says>

    Cortana isnt supported in the Region and language you have selected.

    The on, off shuffle button is greyed out respectively turned off.

    I downloaded the amd minimal setup which your friend linked, this is supposed to automatically update the drivers. Desktop

    I also tried to download a new win 10 ISO files in case a new installation is required, but right when it hit 100% it said that some error occured and this version is not compatible with my pc. I assume this is because my system language is originally German, if I remember correctly, but I downloaded the USA one.. Ill try again with the German ISO

    Will proceed with the other steps right now.
      My ComputerSystem Spec

  •    03 Apr 2016 #68

    good news from sfc>

    Windows Resource Protection did not find any integrity violations.

    Do you need the log in this case?

    Im afraid the download of DDU does not work properly. I downloaded the latest version15.7.5.4 and extracted it, but there is no application ready to run. I attached images.

    edit> hold on a second I think it might work
      My ComputerSystem Spec

  •    03 Apr 2016 #69

    Everything is fine and dandy, glad that it worked out after a shocking moment where my mouse wasnt working anymore but a restart and unplug fixed it. I assume that DDU cleared all the gpu drivers, now I need your help. Which driver do I need to download? Here is the official AMD webside, they do not provide specific drivers but rather setup utilities which are meant to automatically update. Which one shall I take? Do I need something else?Desktop
      My ComputerSystem Spec

  • Posts : 13,345
    Windows 10 Pro
       03 Apr 2016 #70

    AMD provides the latest drivers only so far I've seen.

    A tutorial that may help to only install drivers
    AMD Graphics Drivers - Install Without Catalyst Install Manager - Windows 7 Help Forums
      My ComputersSystem Spec

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