Windows 10: Intermittent BSOD in the last week. Same reasoning. Any solutions?

  1.    06 Feb 2016 #1

    Intermittent BSOD in the last week. Same reasoning. Any solutions?

    Hello all,
    Attachment 62658
    I've recently been getting the BSOD when running certain programs on my laptop. The culprit is always a win8 driver according to the mini dump, and one time it identified the problem as Chrome.exe. Most of my crashes occur when trying to watch a YouTube or Twitter video of the sort. I will upload the latest minidump for you guys. If anyone could tell me which driver is outdated and what to do to correct this issue, that'd be stellar.

      My ComputerSystem Spec

  2. axe0's Avatar
    Posts : 13,711
    Windows 10 Pro
       06 Feb 2016 #2

    Hi aussieblunder,

    Welcome to the 10forums.

    I noticed you are running Windows 10 TP (Technical Preview a.k.a. Insider Preview)
    OS Name:                   Microsoft Windows 10 Pro Insider Preview
    The crashes are caused by the Intel graphics drivers, unless this is for testing purpose you shouldn't run the Windows 10 TP version.
    The Windows 10 TP version is very unstable, you should always expect problems with the TP version.
    *** WARNING: Unable to verify timestamp for igdkmd64.sys
    *** ERROR: Module load completed but symbols could not be loaded for igdkmd64.sys
    0: kd> lmvm igdkmd64
    start             end                 module name
    fffff807`2ca20000 fffff807`2d03c000   igdkmd64 T (no symbols)           
        Loaded symbol image file: igdkmd64.sys
        Image path: \SystemRoot\system32\DRIVERS\igdkmd64.sys
        Image name: igdkmd64.sys
        Timestamp:        Wed Aug 05 01:42:35 2015 (55C14DEB)
        CheckSum:         006075A1
        ImageSize:        0061C000
        Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
      My ComputersSystem Spec


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