1.    05 Feb 2016 #1
    Join Date : Feb 2016
    Posts : 4
    Windows 10 Pro 64-bit

    Random BSODs after Hardware Upgrade and Fresh Windows Install


    Hey all,


    First post here. Apologies if I mess something up. Going to include all of the information I can at the top and work from there.


    Current build: Intel Core i7-5820K, EVGA GeForce GTX 980 Ti, Fractal Design Define R5 (Black) - xnaasDT - xnaas's Saved Part List - PCPartPicker
    Old build (until I update my site): Desktop Specs
    Dump files:





    How this started
    So I was running on my old build just fine. I wanted to upgrade from an i7 to make streaming hurt a bit less and maybe experiment around with some server stuff. Anyway, I went to Fry's on Sunday(?) and bought everything. I got Windows installed and everything the following day (Feb 1, where the first BSOD occurs). When I installed Windows, I completely wiped my SSD and did a new install of Windows 10 Pro via USB. Installed all my drivers and thought everything would be good to go. BSOD on day 1. I thought it couldn't be too big of a deal and went on.


    Where we are now
    Now, I've gotten 3 BSODs. I cannot get another one to happen. I ran memtest overnight and my RAM completed 48 passes with 0 errors. I know this isn't a 100% sure way to know that the RAM is fine, but it seems like a pretty good indicator. Granted, it's Patriot, which is like the lowest tier of RAM, so it's very likely I just have faulty RAM.


    I've attached SSD and RAM support lists. Technically neither is on the list, but it seems unlikely that this is the cause. Other, similar, Patriot memory is supported and the smaller version of my SSD is supported.


    All of my drivers are up to date from Nvidia, Intel, and Gigabyte. SSD firmware is up to date. Periphels have up-to-date drivers as well. I can't see an out-of-date driver being the issue here, although my BSODs would seem to indicate that is the case unless there is an obvious hardware failure.


    What to do?
    I have 30 days from Sunday to take anything in for a full refund or swap. If this is a hardware issue, I'd like to go in and get it remedied immediately. If this is a driver issue...I'm not really sure what I can do. I can't get the BSODs to happen, they just happen when they do. All of my drivers, firmware, BIOS, etc. are up-to-date.


    Should I do a fresh install of Windows again and work from there?


    -----


    Any and all feedback, ideas, etc. is greatly appreciated.
      My ComputerSystem Spec
  2.    05 Feb 2016 #2
    Join Date : Feb 2016
    Posts : 4
    Windows 10 Pro 64-bit
    Thread Starter

    I should add that I have found no corruption in windows running
    Code:
    sfc /scannow
    or various
    Code:
    DISM
    commands. CHKDSK also returned back to me clean.
      My ComputerSystem Spec
  3.    05 Feb 2016 #3
    Join Date : Feb 2016
    Posts : 4
    Windows 10 Pro 64-bit
    Thread Starter

    Also, if you prefer, there is a reddit post.
      My ComputerSystem Spec
  4.    05 Feb 2016 #4
    Join Date : Jun 2015
    Posts : 12,952
    Windows 10 Pro

    Please remove any peripheral where the mouse and keyboard are an exception.

    It seems the dumps show different aspects, given the description that you had crashes at day 1 it may be difficult to find the cause(s) as only memory problems are mentioned in dumps of all the hardware components.
    Please follow below instructions for hardware tests
    The errors are 0x124 WHEA_UNCORRECTABLE_ERROR (Windows Hardware Error Architecture)
    This means that there are problems with your hardware, but this error is also caused by overclocking, faulty drivers or BIOS problems.



    Random BSODs after Hardware Upgrade and Fresh Windows Install Diagnostics Troubleshooting Random BSODs after Hardware Upgrade and Fresh Windows Install
    Diagnostics Troubleshooting


    Part One: CPU Stress Test
    Part Two: MemTest86+ RAM Diagnostic
    Part Three: Hard Drive Diagnostics
    Part Four: GPU Stress Test




    Random BSODs after Hardware Upgrade and Fresh Windows Install ONE Random BSODs after Hardware Upgrade and Fresh Windows Install
     CPU TEST

    Run Prime95 and/or IntelBurenTest to stress test your CPU. Prime95 - Stress Test Your CPU - Windows 10 Forums & CPU - Stress Test Using IntelBurnTest - Windows 7 Help Forums

    warning   Warning
    Your CPU temperatures will rise quickly while under this stress test. Keep a keen eye on them and abort the test if overheating occurs.





    Random BSODs after Hardware Upgrade and Fresh Windows Install TWO Random BSODs after Hardware Upgrade and Fresh Windows Install
     RAM TEST

    Run MemTest86+ to analyse your RAM. MemTest86+ - Test RAM - Windows 10 Forums

    Note   Note


    MemTest86+ needs to be run for at least 8 passes for conclusive results. Set it running before you go to bed and leave it overnight. We're looking forzero errors here. Even a single error will indicate RAM failure.





    Random BSODs after Hardware Upgrade and Fresh Windows Install THREE Random BSODs after Hardware Upgrade and Fresh Windows Install
     HDD TEST

    Run SeaTools to check the integrity of your HDD. SeaTools for DOS and Windows - How to Use - Windows 7 Help Forums
    Run following tests
    1. Short Drive Self Test
    2. Short generic
    3. Long generic

    If the short generic fails, no need for the long generic.

    Note   Note
    Do not run SeaTools on an SSD as the results will be invalid.


    Run chkdsk
    Disk Check - Windows 7 Help Forums

    Run HDTune to
    • scan for errors, no quick scan but full scan
    • check the health,
    • benchmark.

    It may take some time, but please take the time you need to perform it properly.
    Let me know what the results are
    • of the error scan,
    • make a screenshot of the health of every hard drive and post the screenshots,
    • post screenshots with the benchmark of the
      • transfer rate,
      • access time,
      • burst rate,
      • cpu usage.





    Random BSODs after Hardware Upgrade and Fresh Windows Install FOUR Random BSODs after Hardware Upgrade and Fresh Windows Install
     GPU TEST

    Run Furmark to stress test your GPU. FurMark - GPU Stress Test - Windows 10 Forums

    Note   Note
    Run Furmark for around 30 minutes.

    warning   Warning
    Your GPU temperatures will rise quickly while Furmark is running. Keep a keen eye on them and abort the test if overheating occurs.
      My ComputersSystem Spec
  5.    06 Feb 2016 #5
    Join Date : Feb 2016
    Posts : 4
    Windows 10 Pro 64-bit
    Thread Starter

    Quote Originally Posted by axe0 View Post
    Please remove any peripheral where the mouse and keyboard are an exception.

    It seems the dumps show different aspects, given the description that you had crashes at day 1 it may be difficult to find the cause(s) as only memory problems are mentioned in dumps of all the hardware components.
    Please follow below instructions for hardware tests
    The errors are 0x124 WHEA_UNCORRECTABLE_ERROR (Windows Hardware Error Architecture)
    This means that there are problems with your hardware, but this error is also caused by overclocking, faulty drivers or BIOS problems.



    Random BSODs after Hardware Upgrade and Fresh Windows Install Diagnostics Troubleshooting Random BSODs after Hardware Upgrade and Fresh Windows Install
    Diagnostics Troubleshooting


    Part One: CPU Stress Test
    Part Two: MemTest86+ RAM Diagnostic
    Part Three: Hard Drive Diagnostics
    Part Four: GPU Stress Test




    Random BSODs after Hardware Upgrade and Fresh Windows Install ONE Random BSODs after Hardware Upgrade and Fresh Windows Install
     CPU TEST

    Run Prime95 and/or IntelBurenTest to stress test your CPU. Prime95 - Stress Test Your CPU - Windows 10 Forums & CPU - Stress Test Using IntelBurnTest - Windows 7 Help Forums

    warning   Warning
    Your CPU temperatures will rise quickly while under this stress test. Keep a keen eye on them and abort the test if overheating occurs.





    Random BSODs after Hardware Upgrade and Fresh Windows Install TWO Random BSODs after Hardware Upgrade and Fresh Windows Install
     RAM TEST

    Run MemTest86+ to analyse your RAM. MemTest86+ - Test RAM - Windows 10 Forums

    Note   Note


    MemTest86+ needs to be run for at least 8 passes for conclusive results. Set it running before you go to bed and leave it overnight. We're looking forzero errors here. Even a single error will indicate RAM failure.





    Random BSODs after Hardware Upgrade and Fresh Windows Install THREE Random BSODs after Hardware Upgrade and Fresh Windows Install
     HDD TEST

    Run SeaTools to check the integrity of your HDD. SeaTools for DOS and Windows - How to Use - Windows 7 Help Forums
    Run following tests
    1. Short Drive Self Test
    2. Short generic
    3. Long generic

    If the short generic fails, no need for the long generic.

    Note   Note
    Do not run SeaTools on an SSD as the results will be invalid.


    Run chkdsk
    Disk Check - Windows 7 Help Forums

    Run HDTune to
    • scan for errors, no quick scan but full scan
    • check the health,
    • benchmark.

    It may take some time, but please take the time you need to perform it properly.
    Let me know what the results are
    • of the error scan,
    • make a screenshot of the health of every hard drive and post the screenshots,
    • post screenshots with the benchmark of the
      • transfer rate,
      • access time,
      • burst rate,
      • cpu usage.





    Random BSODs after Hardware Upgrade and Fresh Windows Install FOUR Random BSODs after Hardware Upgrade and Fresh Windows Install
     GPU TEST

    Run Furmark to stress test your GPU. FurMark - GPU Stress Test - Windows 10 Forums

    Note   Note
    Run Furmark for around 30 minutes.

    warning   Warning
    Your GPU temperatures will rise quickly while Furmark is running. Keep a keen eye on them and abort the test if overheating occurs.
    I appreciate the response. My RAM has passed 48 passes of Memtest the previous night. I'm still led to believe it was the motherboard or RAM. I've replaced both and everything appears to be working so far...knocks on wood...

    As for other testing, the machine actually didn't crash after running an AIDA64 stress test for over 3 hours while I was at work. I eventually shut it off and gave up on trying to make the system crash again.

    Here's hoping the new hardware isn't bad too...
      My ComputerSystem Spec

 


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