BSOD For unspecified 124 STOP

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  1. Posts : 24
    Windows 10
       #1

    (Updated) BSOD For unspecified 124 STOP


    Hello, thanks for taking a look at my problem.

    Some backstory-
    I like to consider myself fairly good with computers, but this problem is beyond me. I recently rebuilt my PC both to improve it but also to stop some BSOD issues from before. The only components I kept were the CPU and GPU (Case, HDDs, PSU, RAM, and Motherboard are all new). Though some problems are fixed, and the system runs better overall, the problem I have when playing games and watching certain shows/YouTube videos persists. After hours of troubleshooting and poking around, I have found very little information, and have had no success. That brought me here.

    The Problem-
    As for gaming, the computer seems to crash randomly, and with any game. It has crashed in Minecraft, comunity mods, Robocraft, and Bioshock Infinite. I'm sure it has crashed in more, but it happens too often to keep track. Anyways, with games I have had no luck at reproducing crashes, it seems completely random. As for videos, it is slightly less random. In fact, there is a particular place where it always happens. In the Steven Universe "The Return", during the evacuation scene, the system will crash reliably while Greg is speaking. The exact place during the scene is random, but it is always during this scene, and happens in no other episode. The computer will also crash from time to time while using YouTube, but it is far less predictable and rarely happens.

    The Crash-
    As for the crash itself, there is no visible blue screen. There is simply a pattern of alternating vertical lines that seem to take on the colors that were dominant on the screen at the time, but this is not always the case. Most of the time it is alternating white and grey lines.
    When the computer is restarted, Windows reports no error in the action center, however the event log seems to indicate the problem is being reported to MS. When the dump is viewed in BlueScreenView, there is no information other than a generic 124 STOP.

    Video of "Blue Screen"
    Last edited by MrFox; 28 Feb 2016 at 21:39.
      My Computer


  2. Posts : 14,894
    Windows 10 Pro
       #2

    Troubleshooting a counterfeit installation is useless as it is not known what has been modified to your system.
    A counterfeit installation contains heavily modified code which causes the system to behave in unexpected ways.
    For this reason, analyzing counterfeit systems is unreliable and most analysts won't try it.
    I recommend to install a genuine copy of Windows.
    If, after you have installed a genuine copy of Windows, you still get BSOD's we'll be happy to assist you.
    Code:
      <ActivePartialProductKey>H8Q99</ActivePartialProductKey>
      <ActiveProductKeyPid2>00326-30000-00001-AA194</ActiveProductKeyPid2>
      <OSVersion>10.0.10586.2.00010300.0.0.101</OSVersion>
      <ProductName>Windows 10 Home</ProductName>
      <ProcessorArchitecture>x64</ProcessorArchitecture>
      <EditionId>Core</EditionId>
      <BuildLab>10586.th2_release.160104-1513</BuildLab>
      <TimeZone>Eastern Standard Time(GMT-05:00)</TimeZone>
      <ActiveSkuId>58e97c99-f377-4ef1-81d5-4ad5522b5fd8</ActiveSkuId>
      <ActiveSkuDescription>Windows(R) Operating System, VOLUME_KMSCLIENT channel</ActiveSkuDescription>
      <ProductUniquenessGroups>55c92734-d682-4d71-983e-d6ec3f16059f</ProductUniquenessGroups>
      <ActiveProductKeyPKeyId>ae873c9e-b027-0fe8-784b-4e1560302bd3</ActiveProductKeyPKeyId>
      <ActiveProductKeyPidEx>03612-03263-000-000001-03-1033-10586.0000-0022016</ActiveProductKeyPidEx>
      <ActiveProductKeyChannel>Volume:GVLK</ActiveProductKeyChannel>
      <ActiveVolumeCustomerPid>05426-00152-339-394523-03-1033-9200.0000-3402015</ActiveVolumeCustomerPid>
      <OfflineInstallationId>406914298376526602131044872441992410814805425660360985835713200</OfflineInstallationId>
      <DomainJoined>false</DomainJoined>
    Forum rules
    4) No piracy or discussion of piracy allowed at all. Such as software, music, videos and other intellectual property violations (e.g. downloading youtube videos locally etc).
      My Computers


  3. Posts : 24
    Windows 10
    Thread Starter
       #3

    Wait what? I didn't know that was installed. My product key was rejected and I was told it could be fixed, but apparently this was their solution.

    Is there any way to uninstall this or do I just have to find a new install? I have what I was told was a legit copy of win 7, but no key.
      My Computer

  4.   My Computers


  5. Posts : 24
    Windows 10
    Thread Starter
       #5

    Thank you, sorry for wasting your time with a cracked version. You did really help though. I'll come back if the problem persists.

    I assume I can use an inactivated (but legit) copy to troubleshoot until I manage to buy a key?
      My Computer


  6. Posts : 14,894
    Windows 10 Pro
       #6

    Yes, but your system will lockup when the grace period is over (the period that gives you the time to activate)
      My Computers


  7. Posts : 24
    Windows 10
    Thread Starter
       #7

    Alright, I finally got a good copy of Windows 10. Got the same BSOD twice since the fresh install, but for some reason there is only one dmp. This time I got the crash while watching YouTube. I was starting to think this only happened when in fullscreen, but I had a BSOD while in Minecraft windowed.

    All information above is still relevent and the attached file has been updated.

    I did try poking around in the AMD settings, and was able to make the BSOD occur less often, but also less predictably.
      My Computer


  8. Posts : 14,894
    Windows 10 Pro
       #8

    The problem is a generic timeout on the northbridge bus, as the northbridge is the bus where everything comes together it may be that the cause is something else than the bus but it doesn't per se mean the mainboard itself isn't the cause.
    Please run the below tests, I know you've changed some components but that doesn't rule them out.



    STOP 0x124 Troubleshooting

    Read carefully before proceeding.



    warning   Warning
    If you're overclocking your system, revert back to stock clocks now.

    Note   Note
    Test the system once the overclock is removed before continuing with the steps outlined below.


    Part One: CPU Stress Test
    Part Two: MemTest86+ RAM Diagnostic
    Part Three: Hard Drive Diagnostics
    Part Four: GPU Stress Test




    ONE

     CPU TEST


    Run Prime95 and/or IntelBurnTest to stress test your CPU. Prime95 - Stress Test Your CPU - Windows 10 Forums & CPU - Stress Test Using IntelBurnTest - Windows 7 Help Forums

    warning   Warning
    Your CPU temperatures will rise quickly while under this stress test. Keep a keen eye on them and abort the test if overheating occurs.





    TWO

     RAM TEST


    Run MemTest86+ to analyse your RAM. MemTest86+ - Test RAM - Windows 10 Forums

    Note   Note


    MemTest86+ needs to be run for at least 8 complete passes for conclusive results. Set it running before you go to bed and leave it overnight. We're looking forzero errors here. Even a single error will indicate RAM failure.





    THREE

     HDD TEST


    Run SeaTools to check the integrity of your HDD. SeaTools for DOS and Windows - How to Use - Windows 7 Help Forums
    Run following tests
    1. Short Drive Self Test
    2. Short generic
    3. Long generic

    If the short generic fails, no need for the long generic.

    Note   Note
    Do not run SeaTools on an SSD as the results will be invalid.


    Run chkdsk
    Disk Check - Windows 7 Help Forums

    Run HDTune to
    • scan for errors, no quick scan but full scan
    • check the health,
    • benchmark.

    It may take some time, but please take the time you need to perform it properly.
    Let me know what the results are
    • of the error scan,
    • make a screenshot of the health of every hard drive and post the screenshots,
    • post screenshots with the benchmark of the
      • transfer rate,
      • access time,
      • burst rate,
      • cpu usage.





    FOUR

     GPU TEST


    Run Furmark to stress test your GPU. FurMark - GPU Stress Test - Windows 10 Forums

    Note   Note
    Run Furmark for around 30 minutes.

    warning   Warning
    Your GPU temperatures will rise quickly while Furmark is running. Keep a keen eye on them and abort the test if overheating occurs.

    Code:
    ===============================================================================
    Section 2     : x86/x64 MCA
    -------------------------------------------------------------------------------
    Descriptor    @ ffffe001e172c348
    Section       @ ffffe001e172c4d0
    Offset        : 664
    Length        : 264
    Flags         : 0x00000000
    Severity      : Fatal
    
    
    Error         : BUSLG_GENERIC_ERR_*_TIMEOUT_ERR (Proc 0 Bank 4)
      Status      : 0xfe00000000070f0f
      Address     : 0x00000000fde869b8
      Misc.       : 0xc00a0fff01000000
    
    
    
    Event[325]:  Log Name: System
      Source: Microsoft-Windows-WHEA-Logger
      Date: 2016-02-28T22:16:34.727
      Event ID: 20
      Task: N/A
      Level: Error
      Opcode: Info
      Keyword: N/A
      User: S-1-5-19
      User Name: NT AUTHORITY\LOCAL SERVICE
      Computer: FoxyPC
      Description: 
    A fatal hardware error has occurred.
    
    
    Component: AMD Northbridge
    Error Source: Machine Check Exception
    Error Type: HyperTransport Watchdog Timeout Error
    Processor APIC ID: 0
      My Computers


  9. Posts : 24
    Windows 10
    Thread Starter
       #9

    Hello again, and sorry for the late reply, things have been very hectic lately. I ran every test above and had no errors occur whatsoever. It has been months since I have encountered a Blue Screen as well, though I haven't been playing much. The only thing I didn't do was an extensive burn-in on the GPU or CPU. I ran each test for about two hours. Not sure what to do now, as I wouldn't call this "solved" since nothing has been changed. Any suggestions for further testing? Should I just leave it be until it crashes again?
      My Computer


  10. Posts : 14,894
    Windows 10 Pro
       #10

    Should I just leave it be until it crashes again?
    Yes, it would be useless to keep trying things while the problem may be gone.
      My Computers


 

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