BSOD On Laptop Waking From Sleep


  1. Posts : 1
    Windows 10
       #1

    BSOD On Laptop Waking From Sleep


    Hi,

    Recently, whenever I wake my laptop up from sleep (from closing the lid and then opening it again), sometimes I get a BSOD.

    I think it started when I updated the Intel graphics driver, so I've booted into safe mode, uninstalled and reinstalled the driver, and I still get an issue.

    I've attached the debug files, there was a previous BSOD a few months ago that I was getting due to a Nvidia driver issue, but I downgraded to an earlier version and it's stopped it, so I don't think the issue is there.
      My Computer


  2. Posts : 654
    windows 10 Pro
       #2

    The last dumpfiles all blames your nvdia gpu driver.
    Code:
       [*******************************************************************************
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    *******************************************************************************
    Use !analyze -v to get detailed debugging information.
    BugCheck 113, {19, 2, 10de, fe4}
    *** WARNING: Unable to verify timestamp for nvlddmkm.sys
    *** ERROR: Module load completed but symbols could not be loaded for nvlddmkm.sys
    Probably caused by : dxgkrnl.sys ( dxgkrnl!DpiFdoHandleSurpriseRemoval+131 )
    The timestamp is nvlddmkm Tue Nov 24 19:15:37 2015
    You have a Dell 7737 laptop, Dell advice to use their own drivers from the supportpage http://www.dell.com/support/home/us/...ivers/advanced

    It could be that windows update has installed other drivers.
    Advice also update all your other drivers to the latest version from the supportpage.
      My Computer


 

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