BSOD On Laptop Waking From Sleep

  1. Posts : 1
    Windows 10

    BSOD On Laptop Waking From Sleep


    Recently, whenever I wake my laptop up from sleep (from closing the lid and then opening it again), sometimes I get a BSOD.

    I think it started when I updated the Intel graphics driver, so I've booted into safe mode, uninstalled and reinstalled the driver, and I still get an issue.

    I've attached the debug files, there was a previous BSOD a few months ago that I was getting due to a Nvidia driver issue, but I downgraded to an earlier version and it's stopped it, so I don't think the issue is there.
      My Computer

  2. Posts : 654
    windows 10 Pro

    The last dumpfiles all blames your nvdia gpu driver.
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    Use !analyze -v to get detailed debugging information.
    BugCheck 113, {19, 2, 10de, fe4}
    *** WARNING: Unable to verify timestamp for nvlddmkm.sys
    *** ERROR: Module load completed but symbols could not be loaded for nvlddmkm.sys
    Probably caused by : dxgkrnl.sys ( dxgkrnl!DpiFdoHandleSurpriseRemoval+131 )
    The timestamp is nvlddmkm Tue Nov 24 19:15:37 2015
    You have a Dell 7737 laptop, Dell advice to use their own drivers from the supportpage

    It could be that windows update has installed other drivers.
    Advice also update all your other drivers to the latest version from the supportpage.
      My Computer


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