Dell XPS 8700, PCASp60, NIDS6 & multiple BSOD crashes per day


  1. Posts : 1
    Win 10
       #1

    Dell XPS 8700, PCASp60, NIDS6 & multiple BSOD crashes per day


    Hello –

    Not sure if I am right at this place…

    I bought a Dell XPS8700 desktop in late 2014. I started out with Win 8.0 Home. From the very beginning, I had BSOD crashes. I updated to Win 8.1 Home, Win 8.1 Pro and now to Win 10 Pro, hoping that the problem will disappear with a newer OS. However, I still have those crashes (very annoying when working on important documents!). My drivers are up to date and the computer is free of viruses etc.

    As far as I have found, this problem might be related to the PCASp60 and/or NIDS6 driver/key. However, there is no PCASp60 driver on my computer (and apparently not needed based on various sources, which I either cannot confirm or not confirm). If I delete one or both keys in the registry, there are still crashes, though. The system error message is always the same:

    “The PCASp60 NIDS Protocol Driver services failed to start due to the following error: The system cannot find the file specified.”.

    I did some more research and found that these drivers seem to be related to the Realtek PCI onboard LAN unit. But even if I disable the LAN in the BIOS and delete all Realtek drivers in System/MyDevices, the error still exists and my computer crashes.

    I am wondering if this is a general problem/unresolvable error of this computer or if it can be resolved..?

    I am close to exchanging the motherboard or even switching back to HP computers (which always worked very well for me in the past 15 years).

    Thanks in advance for any comments and suggestions!

    HD
      My Computer


  2. Posts : 14,897
    Windows 10 Pro
       #2
      My Computers


 

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