Random BSOD


  1. Posts : 5
    Windows 10
       #1

    Random BSOD


    Hello,

    I have been getting random BSODs, sometimes they happened 3-4 times a day and sometimes I will not have one for 3-4 days. Also sometimes my computer will just freeze, mouse cursor and keyboard not working and I have to hard boot. Also some times when it freezes, a stutter/buzzing noise is head through my headphones. Attached is the files

    Any help is appreciated

    Thanks
      My Computer


  2. Posts : 14,903
    Windows 10 Pro
       #2

    warning   Warning
    Programs that claim to update your drivers install either the wrong or corrupted drivers.
    If you have installed any driver with Driver Booster 3, please remove them as it may cause trouble.





    Diagnostic Test

     DRIVER VERIFIER


    warning   Warning
    Please make a backup of your important files and get your rescue media or create one.
    Please create a restore point.

    Please follow this tutorial to run driver verifier.

    Some windows drivers are blamed in a few crashes, but that usually means that a 3rd party driver is actually the cause.
    Driver verifier stresses your drivers and will crash your pc if any driver fails due to a violation.

    Driver verifier should be performed for a max of 48 hours, or when you have a bluescreen, whatever comes first.

    If driver verifier has found a violation and you can't get back into windows normally, try to boot into safe mode and reset in safe mode driver verifier, or in the troubleshooting options open command prompt and type verifier /reset.

    Note   Note
    Your system will act very sluggishly while driver verifier is enabled, this is normal as your drivers will be being subjected to heavy testing in order to make them crash.



    Please fill in your system specs
    Please follow this tutorial and download the tool. The tool will give you detailed information about your system specs, please fill in your system specs more completely.
    How to fill in your system specs:

      My Computers


  3. Posts : 5
    Windows 10
    Thread Starter
       #3

    I assume a driver was the cause of the issues, I actually just DL and used Driver Booster 3 to update some a couple days ago, I know Realtek HD Audio drivers were installed. The same day my computer froze with buzzing and had to hard reboot. I checked my device manager and noticed the Realtek Digital Output was enabled, I previously had it disabled. It is currently disable and the Realtek HDMI Output is enabled along with spekaers.

    Should I unistall Realtek HD Audio and reinstall?

    Also which should be enabled/disabled?

    Device manageer shows:

    ASUS VH236H-C (NVIDIA)
    Microphone (webcam)
    Microphone (Realtek)
    Realtek Digital Input (Realtek)
    Realtek Digital Output (Realtek)
    Realtek HDMI Output (Realtek)
    Speakers (Realtek)
      My Computer


  4. Posts : 14,903
    Windows 10 Pro
       #4

    You should remove all drivers installed by DB3, DB3 usually creates a restore point that you can use.
      My Computers


  5. Posts : 5
    Windows 10
    Thread Starter
       #5

    Had a memory management bsod, was running driver verifier. I ran 3 passes of memtest86 with no errors. System restore before driver booster 3 update. Will post new dump file.
    Last edited by Khaela; 03 Feb 2016 at 01:10.
      My Computer


  6. Posts : 14,903
    Windows 10 Pro
       #6

    It looks more to be the VRAM as the Nvidia graphics drivers have been flagged.
    There are some known problems with the newest Nvidia graphics drivers, however I'm not 100% certain if this is a known problem.
    Please revert back to the December/November drivers.
    Code:
    ffffd000`21c47008  fffff801`39356e2fUnable to load image \SystemRoot\system32\DRIVERS\nvlddmkm.sys, Win32 error 0n2
    
    *** WARNING: Unable to verify timestamp for nvlddmkm.sys
    *** ERROR: Module load completed but symbols could not be loaded for nvlddmkm.sys
     nvlddmkm+0xc6e2f
    
    
    4: kd> lmvm nvlddmkm
    start             end                 module name
    fffff801`39290000 fffff801`39eb4000   nvlddmkm T (no symbols)           
        Loaded symbol image file: nvlddmkm.sys
        Image path: \SystemRoot\system32\DRIVERS\nvlddmkm.sys
        Image name: nvlddmkm.sys
        Timestamp:        Sat Jan 23 01:25:59 2016 (56A2C897)
        CheckSum:         00BE5F37
        ImageSize:        00C24000
        Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
      My Computers


  7. Posts : 5
    Windows 10
    Thread Starter
       #7

    I have had no crashes in 3 days and today I have already had 2. Attached is dump files
      My Computer


  8. Posts : 14,903
    Windows 10 Pro
       #8

    I did mention driver booster 3, did you do what I requested? It would be smart to remove this program.
      My Computers


  9. Posts : 5
    Windows 10
    Thread Starter
       #9

    When I attempt to uninstall it says it is missing a file and to correct the problem. I had already removed it before but when I restored it returned. Had to re download and uninstall it.
      My Computer


  10. Posts : 14,903
    Windows 10 Pro
       #10




    Diagnostic Test

     RAM TEST


    Run MemTest86+ to analyse your RAM. MemTest86+ - Test RAM - Windows 10 Forums

    Note   Note


    MemTest86+ needs to be run for at least 8 passes for conclusive results. Set it running before you go to bed and leave it overnight. We're looking for zero errors here. Even a single error will indicate RAM failure.
      My Computers


 

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