Windows 10: Laptop Crashes sometimes while trying to wake up

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  1.    01 Feb 2016 #11

    I updated Windows 10 to that newer version a few days ago, but the problem occurred before then too.

    So I "forcefully" caused the BSOD again. I put the laptop to sleep by flipping it closed, waiting about 10-20 seconds, and flipped it back open to wake it up. It crashed just like before. Could you please check out this second zip file to see what the error is?

    Attachment 61951

    Also, running the program a second time, an sfdebugfile folder is now on my desktop and won't go away, citing the path doesn't exist. How do I get rid of it?

    Thanks.

    Edit: Refreshing the desktop removed that folder. I've been trying to recreate the BSOD a few more time like what I just posted but to no avail. The system seems to pick and choose when it wants to crash.
      My ComputerSystem Spec


  2. Posts : 11,531
    Windows 10 Pro
       02 Feb 2016 #12

    Please check Windows Update, most systems have more then 3 hotfixes installed.
    Code:
    Hotfix(s):                 3 Hotfix(s) Installed.
    The driver has been updated, but still the cause.
    Code:
    *** WARNING: Unable to verify timestamp for IntcDAud.sys
    *** ERROR: Module load completed but symbols could not be loaded for IntcDAud.sys
    
    
    0: kd> lmvm IntcDAud
    start             end                 module name
    fffff801`1af30000 fffff801`1aff1000   IntcDAud T (no symbols)           
        Loaded symbol image file: IntcDAud.sys
        Image path: \SystemRoot\system32\DRIVERS\IntcDAud.sys
        Image name: IntcDAud.sys
        Timestamp:        Tue Aug 18 22:39:47 2015 (55D39813)
        CheckSum:         000C8F17
        ImageSize:        000C1000
        Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
      My ComputersSystem Spec

  3.    02 Feb 2016 #13

    The windows update app says its checks and updates automatically. I manually hit check for updates just now just in case, and no new updates were found.

    So this is either an irreparable driver issue or Windows 10 issue?

    Thanks again.
      My ComputerSystem Spec


  4. Posts : 11,531
    Windows 10 Pro
       03 Feb 2016 #14

    Looks like a driver issue, your manufacturer should take care of that.
      My ComputersSystem Spec


 
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