New Custom Build - BSOD within Games

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  1. Posts : 18
    Windows 10

    New Custom Build - BSOD within Games

    Hi all,

    around a month ago I build a new PC for Gaming purpose.
    This is the hardware I chose:

    Fractal Design Define S
    Corsair CP-9020056-EU RM850
    Asus Z170 Pro Gaming
    Intel Core i7-6700K Prozessor
    be quiet! BK019 Dark Rock Pro 3 CPU-Kühler
    Corsair CMK32GX4M4A2400C14 Vengeance LPX 32GB
    MSI GeForce GTX 970 Gaming 4G, 4GB GDDR5
    Samsung SSD 850 Evo 500GB
    Corsair K70 RGB, MX Brown, Gen2
    EVGA TORQ X10, carbon
    Asus VG248QE

    After a fresh new install of Windows 10 I started gaming on Assassins Creed Unity. After a while I got BSODs stating IRQL_NOT_LESS_OR_EQUAL (note: without the term DRIVER!). I first thought the game is just buggy, but I am getting these issues with AC Syndicate as well. So I started using benchmark tools like Furmark (3 hours) and Memtest (12 hours), but I did not get any BSODs. The next strange thing is that my BSODs never created dump files, I RARELY saw the BSOD message as the PC was just freezing and giving distorted sounds. I had a lot BSODs while gaming (every 30 minutes) and I only had two or three times the BSOD message. The message got stuck at 0% when stating that dump files will be generated. I checked after each crash, there were no dump files.
    When I was forcing a BSOD using testing tools I saw my Windows generating the dump files, so I was sure windows would have generated them if possible. However, after testing with benchmarks and all, I decided to reformat my SSD and install a fresh new Windows 10 and only drivers as well as AC Syndicate. I left the game running a few hours and had no issues. A few days later the BSODs came back, but not in the same frequency, it was better but still not good.
    However, I heard the new Skylake Processors encountering a bugcheck when calculating primes, so I waited for a BIOS update. I applied the update version 1104 from here: ASUS USA

    Today I had the chance to test if it was changing something. I had hope it would fix the Skylake issue and I thought that may be the reason why my PC was freezing, however I encountered another BSOD - but this time, it was another message and Windows finally did generate some dump files!


    I saved the MEMORY.DMP file from C:\WINDOWS as well, it is around 1 GB.
    Howver, please find the ZIP attached generated from dm_log_collector.exe: Attachment 61772
    I hope you will be able to help me out...


    Just realized there is an update 1105 for my BIOS, will test and let you know in a while...
      My Computer

  2. Posts : 14,900
    Windows 10 Pro

    You have to remove all pirated stuff on your system before we can start troubleshooting.
    Forum rules
    4) No piracy or discussion of piracy allowed at all. Such as software, music, videos and other intellectual property violations (e.g. downloading youtube videos locally etc).
      My Computers

  3. Posts : 18
    Windows 10
    Thread Starter

    What exactly is pirated? My windows license is legal, my AC license is legal as well..
      My Computer

  4. Posts : 14,900
    Windows 10 Pro

    If your system wasn't genuine I would have mentioned that like in this post
      My Computers

  5. Posts : 18
    Windows 10
    Thread Starter

    I'm sorry, I am not sure what exactly you request me to remove from my system...
      My Computer

  6. Posts : 14,900
    Windows 10 Pro

    The stuff you have illegal, looking at the install date I doubt you don't know what I mean.
      My Computers

  7. Posts : 18
    Windows 10
    Thread Starter

    I checked Programs and Features and uninstalled all apps I dont know. As a friend of mine is usually reformatting my PC I am really not aware if there is anything else you need me to remove. Please check: Attachment 61933
      My Computer

  8. Posts : 14,900
    Windows 10 Pro

    The crack program is now removed (KMSpico), but the service remains on your system meaning Office is cracked.

    You should ask your friend what he has cracked, until all cracks and related software has been removed we won't provide support.
      My Computers

  9. Posts : 18
    Windows 10
    Thread Starter

    Done as requested: Attachment 62022
    I got a license for office, I dont know why he didnt use it...
    Anything else need to be removed?
      My Computer

  10. Posts : 14,900
    Windows 10 Pro

    Not that I'm aware of, have you asked your friend for it?

    It seems there are many attempts for moving memory to the disk, however there is no driver being marked as a possible cause.
    Checking the unloaded drivers we can see a driver from Corsair is there, the others are Windows drivers what makes them irrelevant. The driver names in the unloaded modules list has been cutt of which is why the names might be incomplete
    Because the Corsair driver is in this list I can't check its date in the dump, fortunately there is a drivers.txt file where all drivers with additional data are present.
    Please check Corsair for driver updates for the device(s)
    Driver Reference Table - CorsairVHidDriver.sys
    06.05.2015 15:10:41
    Unloaded modules:
    fffff800`82fb0000 fffff800`82fbf000   hiber_storpo
    fffff800`82fc0000 fffff800`82fe5000   hiber_storah
    fffff800`82ff0000 fffff800`8300c000   hiber_dumpfv
    fffff800`81af0000 fffff800`81af9000   CorsairVHidD
    fffff800`82ec0000 fffff800`82eef000   tunnel.sys
    fffff800`7fb10000 fffff800`7fb1f000   dump_storpor
    fffff800`7fb50000 fffff800`7fb75000   dump_storahc
    fffff800`7fba0000 fffff800`7fbbc000   dump_dumpfve
    fffff800`804e0000 fffff800`804f3000   dam.sys 
    fffff800`7fbc0000 fffff800`7fbf1000   cdrom.sys
    fffff800`7ecc0000 fffff800`7ecd0000   WdBoot.sys
    fffff800`7fa30000 fffff800`7fa3e000   hwpolicy.sys
      My Computers


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