Windows 10: Constant "SYSTEM_SERVICE_EXCEPTION" BSOD Solved

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  1.    30 Jan 2016 #1

    Constant "SYSTEM_SERVICE_EXCEPTION" BSOD


    No clue what to do about it. Hoping someone here could help.

    Tends to happen when I have either Chrome/Firefox or a game open.
      My ComputerSystem Spec


  2. Posts : 11,535
    Windows 10 Pro
       31 Jan 2016 #2

    There is no event about any BSOD, but there are many WER (Windows Error Reports) about Steam.
    Please try to reinstall/update Steam and validate all installed games.
    Code:
    1/28/2016 4:06 AM	Application Error	Faulting application name: steamwebhelper.exe, version: 3.17.73.86, time stamp: 0x566f1544
    Faulting module name: libcef.dll, version: 3.2526.1348.0, time stamp: 0x5643e1a9
    Exception code: 0xc0000005
    Fault offset: 0x00e2f176
    Faulting process id: 0xb38
    Faulting application start time: 0x01d1598131c8dac9
    Faulting application path: C:\Program Files (x86)\Steam\bin\steamwebhelper.exe
    Faulting module path: C:\Program Files (x86)\Steam\bin\libcef.dll
    Report Id: 606b8986-8a07-4935-aa2d-678ca933521f
    Faulting package full name: 
    Faulting package-relative application ID:1/28/2016 4:15 AM	Application Error	Faulting application name: steamwebhelper.exe, version: 3.17.73.86, time stamp: 0x566f1544
    Faulting module name: libcef.dll, version: 3.2526.1348.0, time stamp: 0x5643e1a9
    Exception code: 0xc0000005
    Fault offset: 0x00e2f176
    Faulting process id: 0xb4c
    Faulting application start time: 0x01d159827cd1fcf5
    Faulting application path: C:\Program Files (x86)\Steam\bin\steamwebhelper.exe
    Faulting module path: C:\Program Files (x86)\Steam\bin\libcef.dll
    Report Id: ed6940b2-36f1-4470-8ea3-ed741a70c762
    Faulting package full name: 
    Faulting package-relative application ID:
    1/28/2016 3:26 AM	Application Error	Faulting application name: steamwebhelper.exe, version: 3.17.73.86, time stamp: 0x566f1544
    Faulting module name: libcef.dll, version: 3.2526.1348.0, time stamp: 0x5643e1a9
    Exception code: 0xc0000005
    Fault offset: 0x00e2f176
    Faulting process id: 0xb60
    Faulting application start time: 0x01d1597baff774b0
    Faulting application path: C:\Program Files (x86)\Steam\bin\steamwebhelper.exe
    Faulting module path: C:\Program Files (x86)\Steam\bin\libcef.dll
    Report Id: ff7f1702-5f85-4e94-947d-f713934dd051
    Faulting package full name: 
    Faulting package-relative application ID:
    1/28/2016 3:26 AM	Application Error	Faulting application name: steamwebhelper.exe, version: 3.17.73.86, time stamp: 0x566f1544
    Faulting module name: libcef.dll, version: 3.2526.1348.0, time stamp: 0x5643e1a9
    Exception code: 0xc0000005
    Fault offset: 0x00e2f176
    Faulting process id: 0xb64
    Faulting application start time: 0x01d1597ba3c3a787
    Faulting application path: C:\Program Files (x86)\Steam\bin\steamwebhelper.exe
    Faulting module path: C:\Program Files (x86)\Steam\bin\libcef.dll
    Report Id: 194094f5-fae3-446d-bb8a-be4d44da35f6
    Faulting package full name: 
    Faulting package-relative application ID:
      My ComputersSystem Spec

  3.    31 Jan 2016 #3

    axe0 said: View Post
    There is no event about any BSOD, but there are many WER (Windows Error Reports) about Steam.
    Please try to reinstall/update Steam and validate all installed games.
    While validating all installed games I got another BSOD.

    I didn't get the full error code though it was started with IRQL though.

    So I'm assuming it was IRQL_NOT_LESS_OR_EQUAL.

    Guess I should give a little more information about my problem was just busy yesterday so posted this thread quickly.

    I've been having trouble with system stability over the last few months. For awhile my PC wouldn't even boot it would just spin up and never boot to BIOS or OS. The only indication of a problem I could find at first was my motherboard speaker making a weird clicking noise. I sent my motherboard in for repairs they said there was nothing wrong, and returned it. The only time I could get it to boot was when I had one stick of RAM installed so I assumed it was the memory I sent that in for a new kit. Once I received the new kit my system would boot, but all my programs would crash after being open for an extended period of time. I'd get blue screens but they were just garbled mess with no error codes. So I decided I'd just get a cheap 8GB kit from G Skill, and see if there is any difference. There was! My PC worked for the most part except for the fact I can't launch games like GTA V or Ark Survival Evolved. Windows says my PC is running out of memory and shuts down the application even though it's only at around 60% usage. Which is weird because I ran this system with 8GB until May last year when I got a 16GB kit. I have page file disabled. I still get crashes on the 8GB kit, but they are a lot farther and few between. I've ran Windows Memory Diagnostic on both kits with no errors returned. I've also ran eight passes of Memtest on the 8GB kit, and 12 passes of Memtest on the 16GB kit both returning no errors. The last thing I can think of that would cause problems hardware wise is that something is wrong with my CPU's memory controller, but I don't have another CPU to test. Now I'm getting these BSOD with actual error messages I'd hoped it'd give some insight into my problem.

    Edit: Figured out why it wasn't logging the BSODs. Attached the latest dump file if it helps.
    Last edited by HerposaurusRex; 31 Jan 2016 at 17:35.
      My ComputerSystem Spec


  4. Posts : 11,535
    Windows 10 Pro
       01 Feb 2016 #4

    The dump is a network error, although the network drivers haven't been mentioned as a direct cause.
    Code:
    Probably caused by : NETIO.SYS ( NETIO!memcpy+7a )
    Driver update and data:
    Driver Reference Table - e1d65x64.sys

    In what channel are the modules installed?
    Attachment 61860
      My ComputersSystem Spec

  5.    01 Feb 2016 #5

    axe0 said: View Post
    The dump is a network error, although the network drivers haven't been mentioned as a direct cause.
    Code:
    Probably caused by : NETIO.SYS ( NETIO!memcpy+7a )
    Driver update and data:
    Driver Reference Table - e1d65x64.sys

    In what channel are the modules installed?
    Attachment 61860
    They are in DDR3_1, and DDR3_2.
      My ComputerSystem Spec


  6. Posts : 11,535
    Windows 10 Pro
       01 Feb 2016 #6

    Try using 1 channel to see if that helps.
      My ComputersSystem Spec

  7.    01 Feb 2016 #7

    axe0 said: View Post
    Try using 1 channel to see if that helps.
    If anything it got worse.

    Wouldn't boot on the first attempt.

    The second attempt I got error code 0xc0000017 on boot, and 0xc000009a when I pressed try again.

    Once I got into Windows it still BSOD at the common places.
      My ComputerSystem Spec


  8. Posts : 11,535
    Windows 10 Pro
       01 Feb 2016 #8

    0xc000009a means Windows has used all possible memory (in plain english)

    What channel did you try?
      My ComputersSystem Spec

  9.    01 Feb 2016 #9

    axe0 said: View Post
    0xc000009a means Windows has used all possible memory (in plain english)

    What channel did you try?
    Channel B.
      My ComputerSystem Spec


  10. Posts : 11,535
    Windows 10 Pro
       01 Feb 2016 #10

    If the same problem happens with the other channel and I assume your Windows installation is not an upgrade then you might be facing a motherboard problem.
      My ComputersSystem Spec


 
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