Windows 10: Multiple BSOD over the last few days possibly after an update

  1.    30 Jan 2016 #1

    Multiple BSOD over the last few days possibly after an update


    Hi All,

    Having a bit of a mare with my laptop over the last few days.
    I have updated my drivers etc and took a look at the debugging files but over my head as I haven't needed to do it before.
    Anyone got any ideas it has BSOD around 10 times.
    I have attached the dump file.
    Any help gratefully received.

    Thanks,
    Daz
      My ComputerSystem Spec

  2. axe0's Avatar
    Posts : 11,222
    Windows 10 Pro
       30 Jan 2016 #2

    Please try following command in an admin command prompt
    Code:
    DISM /Online /Cleanup-Image /RestoreHealth
    If there are problems with RestoreHealth, please follow step 6 or 7 (depending on the file you have from the download) from the tutorial DISM - Repair Windows 10 Image - Tutorial




    Multiple BSOD over the last few days possibly after an update Diagnostics Test Multiple BSOD over the last few days possibly after an update
     System File Check

    Please try following:
    • Open an admin command prompt
    • Copy/paste "sfc/scannow" (without quotes) and press enter
    • When it finished reboot your system
    • Open again an admin command prompt
    • Enter sfc/scannow again

    If sfc/scannow does NOT say "Windows Resource Protection did not find any integrity violation" after the second SFC, please upload the cbs.log file located at {windows partition}\Windows\Logs\CBS\, if the file is too large try a 3rd party uploader like dropbox, onedrive, google drive, mediafire etc.
    System File Check(SFC a.k.a. Windows Resource Protection) needs to have your system rebooted in order for sfc to try to fix the problems that it finds.

    In an admin command prompt run also following command
    Code:
    chkdsk C: /r
      My ComputersSystem Spec

  3.    30 Jan 2016 #3

    Hi, Thanks for the tips, nothing flagged up in the above rebooted computer and BSOD happened again with Registry issue.
    Any further thoughts?

    Thanks,
    D
      My ComputerSystem Spec

  4. axe0's Avatar
    Posts : 11,222
    Windows 10 Pro
       30 Jan 2016 #4




    Multiple BSOD over the last few days possibly after an update 0x51 troubleshooting Multiple BSOD over the last few days possibly after an update
    Read carefully before proceeding.


    Part One: CPU Stress Test
    Part Two: MemTest86+ RAM Diagnostic
    Part Three: Hard Drive Diagnostics
    Part Four: GPU Stress Test




    Multiple BSOD over the last few days possibly after an update ONE Multiple BSOD over the last few days possibly after an update
     CPU TEST

    Run Prime95 and/or IntelBurenTest to stress test your CPU. Prime95 - Stress Test Your CPU - Windows 10 Forums & CPU - Stress Test Using IntelBurnTest - Windows 7 Help Forums

    warning   Warning
    Your CPU temperatures will rise quickly while under this stress test. Keep a keen eye on them and abort the test if overheating occurs.





    Multiple BSOD over the last few days possibly after an update TWO Multiple BSOD over the last few days possibly after an update
     RAM TEST

    Run MemTest86+ to analyse your RAM. MemTest86+ - Test RAM - Windows 10 Forums

    Note   Note


    MemTest86+ needs to be run for at least 8 passes for conclusive results. Set it running before you go to bed and leave it overnight. We're looking forzero errors here. Even a single error will indicate RAM failure.





    Multiple BSOD over the last few days possibly after an update THREE Multiple BSOD over the last few days possibly after an update
     HDD TEST

    Run SeaTools to check the integrity of your HDD. SeaTools for DOS and Windows - How to Use - Windows 7 Help Forums
    Run following tests
    1. Short Drive Self Test
    2. Short generic
    3. Long generic

    If the short generic fails, no need for the long generic.

    Note   Note
    Do not run SeaTools on an SSD as the results will be invalid.


    Run HDTune to
    • scan for errors, no quick scan but full scan
    • check the health,
    • benchmark.

    It may take some time, but please take the time you need to perform it properly.
    Let me know what the results are
    • of the error scan,
    • make a screenshot of the health of every hard drive and post the screenshots,
    • post screenshots with the benchmark of the
      • transfer rate,
      • access time,
      • burst rate,
      • cpu usage.





    Multiple BSOD over the last few days possibly after an update FOUR Multiple BSOD over the last few days possibly after an update
     GPU TEST

    Run Furmark to stress test your GPU. FurMark - GPU Stress Test - Windows 10 Forums

    Note   Note
    Run Furmark for around 30 minutes.

    warning   Warning
    Your GPU temperatures will rise quickly while Furmark is running. Keep a keen eye on them and abort the test if overheating occurs.





    Multiple BSOD over the last few days possibly after an update Diagnostics Test Multiple BSOD over the last few days possibly after an update
     Malware scan

    Please run a threat scan with Malwarebytes*, a full scan with your AV, scan your system with Adwcleaner, Kaspersky TTDSKiller, ESET Online Scanner and SuperAntiSpyware
    Note   Note
    *(Uncheck trial version in the installation process)
      My ComputersSystem Spec


 

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