1.    28 Jan 2016 #1
    Join Date : Jan 2016
    Posts : 5
    Microsoft Windows 10 Home 64-bit 10586 Multiprocessor Free

    4 dumps with 3 different BugCheck codes


    Hello. I have a Dell Inspiron 3847 Intel i5-4460 8GB RAM, 64-bit. It began having issues shortly after upgrading to Windows 10 from 8.1. In addition to the attached dump files, using the internet seems to get progressively slower with each successive click of a link. I should add the computer's owner insists on using Internet Explorer (even as opposed to Edge in Windows 10) and refuses to use any other browser. I haven't been able to reproduce the browser slowness issue in IE or any other browser, but they insist it is happening. The dumps have occurred at random times seemingly unrelated to what is being done at the time. Once it was while surfing the web, another was almost immediately after startup/logon. Any assistance would be greatly appreciated!
    Thanks.
      My ComputerSystem Spec
  2.    29 Jan 2016 #2
    Join Date : Jun 2015
    Posts : 12,960
    Windows 10 Pro

    BSOD Posting Instructions

    Please fill in your system specs
    Please follow this tutorial and download the tool. The tool will give you detailed information about your system specs, please fill in your system specs more completely.
    How to fill in your system specs:

      My ComputersSystem Spec
  3.    29 Jan 2016 #3
    Join Date : Jan 2016
    Posts : 5
    Microsoft Windows 10 Home 64-bit 10586 Multiprocessor Free
    Thread Starter

    Done. System specs filled in.
      My ComputerSystem Spec
  4.    29 Jan 2016 #4
    Join Date : Jun 2015
    Posts : 12,960
    Windows 10 Pro

    Current attached zip, from the OP, contains only dumps which are at least from a few weeks back.
    Have there been crashes after the 2nd of this month?
      My ComputersSystem Spec
  5.    30 Jan 2016 #5
    Join Date : Jan 2016
    Posts : 5
    Microsoft Windows 10 Home 64-bit 10586 Multiprocessor Free
    Thread Starter

    No, the computer has been powered down as the house was being remodeled. It hasn't been used since early January around when the last dump occurred, other than to power it on and provide the dump files.
      My ComputerSystem Spec
  6.    30 Jan 2016 #6
    Join Date : Jun 2015
    Posts : 12,960
    Windows 10 Pro

    Please use link below and read the instructions, additional data is necessary for analysis.
    BSOD Posting Instructions
      My ComputersSystem Spec
  7.    30 Jan 2016 #7
    Join Date : Jan 2016
    Posts : 5
    Microsoft Windows 10 Home 64-bit 10586 Multiprocessor Free
    Thread Starter

    That's what I did to include the dump files attached in the original post. I followed the exact instructions in the link. What other data can I provide to you for analysis?
    Last edited by tturner226; 30 Jan 2016 at 12:37.
      My ComputerSystem Spec
  8.    30 Jan 2016 #8
    Join Date : Jun 2015
    Posts : 12,960
    Windows 10 Pro

    The problem is that the zip only contains dumps unfortunately, not sure why but it happend.

    Before uploading the zip, pleade check the content
    1 .nfo,
    19.txt,
    1 or more .dmps is what a zip created by the DM log collector originally contains.
      My ComputersSystem Spec
  9.    31 Jan 2016 #9
    Join Date : Jan 2016
    Posts : 5
    Microsoft Windows 10 Home 64-bit 10586 Multiprocessor Free
    Thread Starter

    I've run the log collector 3 more times and it still just contains the 4 dump files without the other files you mention. Thanks for your help, but I think I'll just reinstall the operating system.
      My ComputerSystem Spec

 


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