BSOD unexpected store exception & critical proces died


  1. Diirko
    Posts : 2
    Windows 10
       New #1

    BSOD unexpected store exception & critical proces died


    Hi,

    We've had our share of BSOD's in the company, most of them were solved by installing the newest drivers from the support site. There are still some laptops however, that get frequent BSOD's (4 a day on average).
    The laptop is a Dell E5550, newest drivers & bios update. I've run the command sfc /scannow; after the scan was completed, it showed that there were errors but none could be fixed. I copied the log, so if someone would be kind enough to take a look at it? I'd be much obliged.
    Also I don't know if I can run the dism / restorehealth command, because we have our own image on the laptops, and I if I understand correctly this replaces the current image with a default Windows image? Or does it only extract the files needed to repair?
      My Computer
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  3. axe0
    Posts : 14,903
    Windows 10 Pro
       New #2

    Hi Diirko,

    Welcome to the 10forums :)

    Please zip the log (right click > copy > zip) and upload the zip.
    If the zip is too large, use a 3rd party uploader (dropbox, google drive, onedrive, etc) to upload the zip and post a link of the shared file here please.
      My Computers
    Quote Quote

 

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