BSOD when gaming


  1. Posts : 2
    Windows 10
       #1

    BSOD when gaming


    Hello,

    First post here. I am looking to troubleshoot a recurring BSOD that I have been experiencing for awhile. The issue usually occurs when playing a resource-intensive gaming title (BF4 or GTAV). I have an r9 390 now, but I had similar issues when I was using a gtx660.

    I have run the tool and attached the ZIP file that was created. Please let me know if you have thoughts or if you need anything else for troubleshooting.

    I appreciate your help!
    Last edited by Rooster1; 27 Jan 2016 at 22:20.
      My Computer


  2. Posts : 654
    windows 10 Pro
       #2

    1 dumpfile blames your AMD GPU driver
    Code:
      *******************************************************************************
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    *******************************************************************************
    Use !analyze -v to get detailed debugging information.
    BugCheck C4, {2003, ffffe00056848838, fffff80110460228, ffffd0018b3c5620}
    *** WARNING: Unable to verify timestamp for atikmpag.sys
    *** ERROR: Module load completed but symbols could not be loaded for atikmpag.sys
    Could not read faulting driver name
    Probably caused by : atikmpag.sys ( atikmpag+105c )
    Please update to the latest version from the AMD website.

    Your system has a few older driver please update from the supportpage of your mobo http://www.asrock.com/mb/Intel/Z97E-...oad&os=Win1064

    bcmwl63a Fri Oct 31 20:18:04 2014
    Driver Description: Broadcom 802.11 Network Adapter wireless driver

    e1i63x64 Thu Mar 26 21:24:57 2015
    Driver Description: Intel(R) Gigabit Adapter NDIS 6.x driver

    ISCTD64 Tue Nov 27 20:52:34 2012
    Driver Description: Intel Smart Connect Technology Driver

    TeeDriverx64 Tue Sep 23 22:01:14 2014
    Driver Description: Intel Management Engine Interface (MEI) driver
    Check also if you have the latest chipset inf and imei drivers installed on your system.
      My Computer


  3. Posts : 2
    Windows 10
    Thread Starter
       #3

    Thank you for your time. Before posting here, i uninstalled the AMD driver and ran Driver Verify, with the next BSOD error being caused by the Intel smart connect technology driver. I then uninstalled that as well, which was followed by Windows reinstalling both of those drivers automatically (presumably the most current versions). I ran Driver Verify once more, which again pointed to the current AMD driver. So that's when I thought I'd make a post here.

    1) Can I keep Windows from automatically detecting my GPU and installing a driver, and can I tell it to not reinstall things like Intel Smart Connect?

    2) if it turns out that Driver Verify is crashing the newest AMD driver for my GPU, what can I do about that?

    I will follow the rest of your advice this evening and update the other drivers you listed.

    Thanks again!
      My Computer


 

  Related Discussions
Our Sites
Site Links
About Us
Windows 10 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 10" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd
All times are GMT -5. The time now is 08:10.
Find Us




Windows 10 Forums