BSOD when gaming

  1. Posts : 2
    Windows 10

    BSOD when gaming


    First post here. I am looking to troubleshoot a recurring BSOD that I have been experiencing for awhile. The issue usually occurs when playing a resource-intensive gaming title (BF4 or GTAV). I have an r9 390 now, but I had similar issues when I was using a gtx660.

    I have run the tool and attached the ZIP file that was created. Please let me know if you have thoughts or if you need anything else for troubleshooting.

    I appreciate your help!
    Last edited by Rooster1; 27 Jan 2016 at 22:20.
      My Computer

  2. Posts : 654
    windows 10 Pro

    1 dumpfile blames your AMD GPU driver
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    Use !analyze -v to get detailed debugging information.
    BugCheck C4, {2003, ffffe00056848838, fffff80110460228, ffffd0018b3c5620}
    *** WARNING: Unable to verify timestamp for atikmpag.sys
    *** ERROR: Module load completed but symbols could not be loaded for atikmpag.sys
    Could not read faulting driver name
    Probably caused by : atikmpag.sys ( atikmpag+105c )
    Please update to the latest version from the AMD website.

    Your system has a few older driver please update from the supportpage of your mobo

    bcmwl63a Fri Oct 31 20:18:04 2014
    Driver Description: Broadcom 802.11 Network Adapter wireless driver

    e1i63x64 Thu Mar 26 21:24:57 2015
    Driver Description: Intel(R) Gigabit Adapter NDIS 6.x driver

    ISCTD64 Tue Nov 27 20:52:34 2012
    Driver Description: Intel Smart Connect Technology Driver

    TeeDriverx64 Tue Sep 23 22:01:14 2014
    Driver Description: Intel Management Engine Interface (MEI) driver
    Check also if you have the latest chipset inf and imei drivers installed on your system.
      My Computer

  3. Posts : 2
    Windows 10
    Thread Starter

    Thank you for your time. Before posting here, i uninstalled the AMD driver and ran Driver Verify, with the next BSOD error being caused by the Intel smart connect technology driver. I then uninstalled that as well, which was followed by Windows reinstalling both of those drivers automatically (presumably the most current versions). I ran Driver Verify once more, which again pointed to the current AMD driver. So that's when I thought I'd make a post here.

    1) Can I keep Windows from automatically detecting my GPU and installing a driver, and can I tell it to not reinstall things like Intel Smart Connect?

    2) if it turns out that Driver Verify is crashing the newest AMD driver for my GPU, what can I do about that?

    I will follow the rest of your advice this evening and update the other drivers you listed.

    Thanks again!
      My Computer


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